Your Guide to Telehealth for Psoriasis

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Psoriasis and Telehealth: What You Need to Know

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Research shows people with psoriasis, a chronic skin condition that causes scaly patches to form, can be treated just as effectively virtually as in-person. The “location” often makes no difference in the severity of symptoms, quality of life, or even levels of depression over time. Understand why telemedicine for psoriasis has grown in popularity, ways it’s carried out, and what to expect from an online dermatologist appointment.

COVID-19 accelerated psoriasis and telemedicine.

Telemedicine for psoriasis was available for some people well before the pandemic. It’s grown exponentially since as a safety precaution. During the course of the pandemic, the U.S. Department of Health and Human Services eased its strict privacy guidelines so more providers could offer online psoriasis appointments to more people. Health insurance carriers followed suit. Most private carriers now reimburse telehealth appointments. The Centers for Medicare & Medicaid Services (CMS) has also expanded coverage for telehealth appointments from rural areas to larger towns and cities and across state lines. Some of these measures are intended to be temporary, so it’s good to stay current with information about your coverage.

Telemedicine for psoriasis is effective, but imperfect.

Psoriasis and telehealth can take many forms. You may share photographs of your skin with your doctor, or your doctor may look at your skin over a live video conference. If video is involved, your telehealth appointment for psoriasis will likely be very similar to an in-person visit. Of course, you won’t need to travel to your doctor’s office and sit in a waiting room–but the discussion itself shouldn’t be too different. You and your doctor may use common collaboration apps to communicate like:

  • Zoom
  • Skype
  • Microsoft Teams
  • FaceTime
  • Google Hangouts

Your doctor may also offer a more advanced secure patient portal or simply review your photographs over text or email and discuss them with you by phone. Online prescriptions are typically offered regardless. Whatever the technology, ask your doctor about its security features and make an informed choice about what level of privacy feels right.

Keep in mind that if you have psoriasis in areas that are hard to photograph, an in-person visit may be more appropriate. If you need blood tests or biopsies, they can only be given in person.

Review the instructions for your online psoriasis appointment carefully.

Doctors aim to make telemedicine for psoriasis as easy as possible for their patients. Your doctor’s staff will likely send you specific instructions before your appointment to make sure you have everything you need for a seamless virtual visit. Find a quiet, private space for your appointment where you won’t get interrupted. Good lighting is key! Make sure your camera and microphone are working if you’ll be participating in a video or phone call. Make a list of questions for your doctor and have a pen and paper handy to take notes during your visit. Do your part in arriving prepared and know the process will only get smoother with experience.

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Medical Reviewer: William C. Lloyd III, MD, FACS
Last Review Date: 2021 Jan 7
THIS TOOL DOES NOT PROVIDE MEDICAL ADVICE. It is intended for informational purposes only. It is not a substitute for professional medical advice, diagnosis or treatment. Never ignore professional medical advice in seeking treatment because of something you have read on the site. If you think you may have a medical emergency, immediately call your doctor or dial 911.
  1. Treating psoriasis in the future could be as easy as going online. University of Southern California. https://news.usc.edu/149570/could-treating-psoriasis-in-the-future-be-as-easy-as-going-online/
  2. Your Doctor Will See You Now. National Psoriasis Foundation. https://www.psoriasis.org/advance/your-doctor-will-see-you-now-telehealth/
  3. Psoriasis. Mayo Clinic. https://www.mayoclinic.org/diseases-conditions/psoriasis/symptoms-causes/syc-20355840
  4. Comparing Online Care with In-Person Care for Patients with Psoriasis. Patient-Centered Outcomes Research Institute. https://www.pcori.org/research-results/2014/comparing-online-care-person-care-patients-psoriasis
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