Viergela Calixte
10046 N Metro Pkwy W Ste 115 Phoenix, AZ 85051
Viergela Calixte's Reviews
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What went well
- Appointment scheduling (2)
- Wait times (2)
- Appointment wasn't rushed (1)
What could be improved
- Didn't listen or answer questions (5)
- Appointment was rushed (4)
- Didn't explain conditions well (4)
Reply Flag
Horrible bedside manner. I've never been on any pain meds in my life but they think mine is so severe that I need injections but gave me gabapentin 100mg 1 capsule at night. Doesn't help at all and I mentioned that to her she didn't listen at all. I do not recommend her to anyone with pain.
What went well
No results
What could be improved
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Nov 05, 2020
Reply Flag
went to them off & on for over ten years...I agree u come in trying to get out of pain & you are treated like a drug addict very poor service....never again
What went well
- Appointment scheduling
What could be improved
- Staff wasn't friendly
- Didn't listen or answer questions
john – Aug 21, 2020
Reply Flag
Dr. V and her nurse Monica are the most amazing women. They are compassionate, caring, professional and I would recommend them to everyone. Great job ladies, and to the rest of the staff at Arrowhead Health thank you. I've been a patient there for more than 15 years.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Kathy in Yarnell , AZ – Jan 26, 2020
Reply Flag
Was more focused on making the insurance company liable for mixing up and not properly submitting paperwork for a produce. I have seen her for 3 months and never has she tried to make a treatment plan changing doctors for sure actually shes only a PA
What went well
No results
What could be improved
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Aug 01, 2019
Reply Flag
I had pain in back from a fall. She explained MRI results and my options for managing my pain.
What went well
No results
What could be improved
No results
May 20, 2019
Reply Flag
Vee takes her time and listens to you and your concerns
What went well
No results
What could be improved
No results
Apr 02, 2019
Reply Flag
This NP is new to Arrowhead Health and it is apparent that she is ill prepared to treat patients. Its obvious she does not read patients charts. She has an attitude that anyone in pain management is an addict. I would recommend that no one with any health issues not see her.
What went well
No results
What could be improved
No results
Surprise, AZ – Feb 05, 2019
Reply Flag
Giving this NPC (not even a physician ) only 1 star---if I could do less I would. NO compassion and treats new patients like they are all drug addicts. She has no reality of HOW to treat patients and apparently doesn't even read your charts. ASSUMPTIONS made against patients that have been coming to Arrowhead Health centers for 10+ years are no way to stay in business. SHAME on Arrowhead Health for allowing this person to work in your facility. Going downhill for sure.
What went well
- Wait times
What could be improved
- Office environment
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Deb Orton in Phoenix, AZ – Aug 15, 2018