Very nice, my son was sent by his doctor and he really didn't want to go to counseling. She did really good with him, talking to him and taking her time. I was happy that she was so patient, she ended up being the first counselor he ever agreed to talk to and when he missed an appointment, he would ask me when he was going back. I think it helped in the end. She seems super busy so it can be hard during the day to get a call back, it's in the morning or after dinner before she calls back

Very responsive to messages, gets you in quickly if it's the morning or afternoon, it can take a week or more for the evening, any times after school lets out. Provides a lot of education and information about diagnosis and medicine, I felt like I had a mini medical school lesson when I was done but I understand my diagnosis and meds.The only downside is the waiting area is very uncomfortable, two metal chairs, no public bathroom, right next to the outside door.