Tong Lu, LAC

AcupunctureFemaleAge 68

Acupuncture

Tong Lu, LAC is a Acupuncturist in Edmonds, WA. Her office accepts new patients.

Tong Lu, LAC
7631 212th St SW Ste 111C Edmonds, WA 98026
Accepting new patients

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(425) 712-3119

Accepting new patients

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Low Wait Times
    Patients are usually seen in 10 minutes or less.
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews

Experience and Background Checks

Experience
Background

Background Check

Healthgrades does not collect malpractice claims information for Washington
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
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Tong Lu accepts

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(425) 712-3119

Tong Lu accepts the following insurance:

Aetna
Choice Plus POS II
Blue Cross Blue Shield
Blue Card PPO
Cigna
Cigna HMO
Cigna PPO
LocalPlus
Open Access Plus
Group Health Cooperative (GHC)
Coop Core

Tong Lu's Reviews

Likelihood to recommend Tong Lu

4.7

Based on 12 ratings

5 Stars
91.66666666666667%
(11)
4 Stars
0%
(0)
3 Stars
0%
(0)
2 Stars
0%
(0)
1 Star
8.333333333333334%
(1)
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How likely are you to recommend
Tong Lu
What went well
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What could be improved
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RecentHighestLowestMost Helpful
Reply
Knowledgeable and caring doctor
I have been a patient of Doctor Lu for 2-3 years now. I have had knee surgery for both knees. I tried a lot of things to reduce the pain. But nothing worked as good as Dr. Lu's acupuncture. She has an outstanding understanding in her field. She will go out of the way to provide best care for you. For us she has kind of become a family caregiver and it feels as if we have known her for years. She not only helps you with the problem that you are working with but will give you helpful advice to solve any other issues you might be having too. She has a great affable bedside manner and is so very fun to talk to, I always recommend her to anyone that needs acupuncture. She is very flexible and works with your time schedule too.
What went well
  • Appointment scheduling
  • Office environment
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Khushbu K – Jun 02, 2022
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Reply
My husband and I have been patients of Dr. Lu’s for several years. Not only is she extremely knowledgeable but she is very kind and compassionate!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Jan 13, 2022
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Reply
Highly recommend Dr. Lu! She has been treating me for several years now for menopause symptoms, digestion and immune support. She gave me lots of suggestions for discussing care with my GP and other specialists that have been super helpful. She's always been straightforward about payment, flexible about scheduling and she is easily the kindest health care provider I have ever worked with. She always takes time to make sure I get the care I need. I always feel better after seeing Dr. Lu!
What went well
  • Appointment scheduling
  • Office environment
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Jan 13, 2022
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Reply
I have been a patient of Dr. Lu for nearly fifteen years. She provides consistently outstanding, personalized, personable and compassionate care. I have been treated successfully for hyperthyroidism, migraines, back pain, rosacea, stress, poor sleeping, respiratory infections and much more. Additionally, her background as an MD in China gave her insights into conditions my mother was suffering from that were as yet undiagnosed, and were later confirmed by her primary care physicians. Dr. Lu has always been accommodating of scheduling -- far more so than most medical offices -- and is willing to go the extra mile to make sure she's available when needed. She is highly recommended for the very best health care.
What went well
  • Appointment scheduling
  • Office environment
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Jan 13, 2022
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Reply
I have been a patient for 6 years. She has helped my neuropathy and arthritis in my hands and knees. For most of this time I've worked and she was able to fit me in as I had time. And those times I was too wrapped up in work, she would always call to remind me. Sometimes, graciously, allowing me to come 10 mins late. Close to work off Hwy 99, easy parking, and safe, clean, pleasant treatment rooms.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
PE – Jan 12, 2022
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Reply
Improved Conditions other Doctors Could Not. I've been using Dr. Lu for years to treat incredible pain and stiffness in my ankle, after many health professionals said nothing further could be done. She has helped me with insomnia, menopause symptoms, reduced my stress and it all aids in my weight loss (20 lbs so far). Dr. Lu is very flexible if you need to move an appointment (with enough courtesy notice). Dr. Lu is highly sanitary in her office. She is very supportive all all health issues and genuinely interested in your total health. I feel very lucky to have found Dr. Lu and I'm definitely having overall improved health without medications. Ten stars if I could.
What went well
  • Appointment scheduling
  • Office environment
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 11, 2022
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Reply
I have been with Dr. Lu since 2016. I was referred to her by a colleague. Dr. Lu is incredible! Not only has she taken great care of my health, but also she is lovely to speak with at every appointment. It’s rare to find a doctor that combines such personal touches and care for a patient as a person with outstanding quality of medical care. With her rich experience as a medical doctor in China and an acupuncture therapist in the United States, she is extremely knowledgeable and has broad skills to treat a variety of health issues, from pain management to immunological disorders, from physical disability to mental boost. At each appointment, she explained everything to me in a very clear manner, and tried her best to accommodate my scheduling requests. Many times, she even kindly offered free consultation on my other health issues. I always feel at ease and confident in my receiving expert medical care at her clinic. I have referred multiple colleagues and friends to her, and everyone l
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jean – Jan 09, 2022
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Reply
I do not recommend Dr. Lu. She is more interested in money than helping patients. She was pleasant enough until insurance didn't pay for one visit because she billed incorrectly. I explained her error and how to fix it by rebilling, but she told me I had to pay out-of-pocket. She is passive-aggressive but will become downright AGGRESSIVE if you stand up to her. She kept money I paid to her that insurance showed I didn't owe. She berated me about past missed appointments ONLY AFTER not receiving payment for that one visit. One, I phoned the morning of to explain that I had a fever and dizziness. Another, she wrote the appointment time down wrong but insisted I made the mistake. I would not have scheduled the time she wrote since I have another standing appointment at that time. She had an opening later that day anyway. Then, she didn't do paperwork required by insurance and told me I was responsible again. She is still harassing me months later with illegitimate collection threats.
What went well
No results
What could be improved
  • Office environment
Helpful
Disappointed Patient – Dec 07, 2021
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Reply
I really like Dr. Lu and would recommend her any time to my friends. At first I was a little skeptical towards acupuncture, but she helped me to eliminate pain in my neck. Thank you Dr. Lu!
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
Lynnwood, WA – Mar 31, 2017
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About Me

Biography

Tong Lu, LAC is a Acupuncturist in Edmonds, WA. Her office accepts new patients.

Specialties

  • Acupuncture

Languages

  • English
  • Chinese

Frequently Asked Questions

Is Tong Lu, LAC accepting new patients?

Tong Lu, LAC generally accepts new patients on Healthgrades. You can see Tong Lu's profile to make an appointment.

Does Tong Lu, LAC accept my insurance?

Use the Healthgrades insurance check to verify if Tong Lu accepts your insurance.

Where is Tong Lu, LAC's office located?

Tong Lu's office is located at 7631 212th St SW Ste 111C, Edmonds, WA 98026. Find other locations and directions on Healthgrades.

What languages does Tong Lu, LAC speak?

Tong Lu speaks Chinese and English. View profile to see all.

Does Tong Lu, LAC offer telehealth services?

Tong Lu has not yet indicated whether they offer telehealth services. Please contact the office to check for availability/eligibility.

How can I make an appointment with Tong Lu, LAC?

Find contact information here to make an appointment.

Locations

Practice

7631 212th St SW Ste 111C Edmonds, WA 98026
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