Dr. Terese Hayes, DSW

PsychotherapyFemaleAge 46

Psychotherapy

Dr. Terese Hayes, DSW is a Psychotherapist in Germantown, MD. Her office is not accepting new patients.

Dr. Terese Hayes, DSW

Second Chance Counseling Services

19733 Executive Park Cir Germantown, MD 20874
Telehealth services available

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Dr. Hayes' Reviews

Likelihood to recommend Dr. Hayes

4.9

Based on 51 ratings

5 Stars
98.03921568627452%
(50)
4 Stars
0%
(0)
3 Stars
0%
(0)
2 Stars
0%
(0)
1 Star
1.9607843137254901%
(1)
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Dr. Hayes
What went well
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RecentHighestLowestMost Helpful
Reply
Dr Hayes is an amazing, compassionate and caring Doctor. She makes easy to open up to her about situations, problems and personal challenges. In little over a year of being her patient my life has changed in ways I'd have never imagined. Going to Dr Hayes has been a life changing and the best decision I've ever made!! I'm grateful to be her patient. I was at my lowest when I went to her but she has helped me navigate through situations that seemed impossible to overcome. She is helping me see life in a different way, I can't thank her enough for everything she has done and continue to do for me. I highly recommend Dr Hayes to anyone I talk to, she is simply the best. Thank you Dr Hayes ??????!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Corinne G – Jan 02, 2022
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Reply
My visit with Dr. Terese Hayes was amazing. She was down to earth and helped me and my family through a very dark place and I can never be more thankful enough!!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Jan 06, 2021
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Reply
Being nervous and having the wrong perception of therapy, I’m glad I went in to Second Chance Counseling. My process from the beginning was very comfortable. The gentleman that answered the phone was very informative and helpful which he helped guide me in the right direction. I saw a therapist who really helped me look at what I thought was a really bad situation differently. Have already recommended them to some of my friends and family and will continue to use them when needed
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Jan 06, 2021
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Reply
Too many canceled appointments. Would reschedule me and either double book or arrived minutes after my appointment began, finishing appointment early, and charging my insurance plan for a full hour.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Appointment was rushed
1 person found this helpful
Helpful
Dec 06, 2020
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Reply
Terese Hayes , has been nothing but a life saver in my life for over 18 years. I give her more stars than I can add. She saved me.......GOD thank you for putting her in my life.
What went well
No results
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Davis-Jones – Sep 04, 2019
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Reply
Terese is an amazing therapist. She has been very instrumental in helping me through some of the toughest times in my life.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Jul 19, 2019
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Reply
Absolutely amazing. She's a great listener and keeps it real (in a professional way) I would definitely go back to Terese if needed.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Dec 10, 2018
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Reply
Terese Hayes is a warm and upbeat person who really knows her stuff. She always knows the right questions to ask, or offer the tools I need so that I may see the positive steps that I need to take which are often before me. When I leave her office I felt better to make healthy decisions and set healthy boundaries to move from a place of poor emotional health to good emotional health to make connections with others, and to replace anxiety, and frustration with happiness for the future.
1 person found this helpful
Helpful
Sharon Bost in Gaithersburg, Maryland – Apr 13, 2018
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Reply
Terese has a unique gift and many extraordinary qualities, including her ability to relate with a sense of understanding. There is an instant trust that brings comfort and an ability to be open. Working with Terese is a blessing because she provides explanations and develops treatment plans with realistic and useful coping strategies. Terese will inspire and guide you through your journey, helping you be a better you. I have referred friends, who in the end have had similar opinions.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Brook in Germantown, Maryland – Apr 06, 2018
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Reply
I accessed therapy services from Ms Hayes via MC EAP, and she came highly recommended. She made me feel very comfortable from the very beginning, and was able to identify and address my immediate issues very quickly. Her professionalism and expertise in emotional and behavioral issues helped me work on my problems in a healthy and productive manner. Highly Recommend!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Sonni in Washington, DC – Jun 30, 2017
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Reply
Ms. Terese has helped me understand how to recognize then control my anxious times. She listens then offers practical suggestions?. More Importantly - she Cares & you can "feel" the care. That is what works. God bless you Ms. Terese.
What went well
  • Appointment scheduling
  • Office environment
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Ms. M in Germantown, MD – May 31, 2017
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Reply
Mrs.Terese treated me just like a great friend would, never once have I felt out of place. Her positivity taught me that not everything has to be negative. She cares about people and I aspire to be like that.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Gaithersburg, MD – Apr 17, 2017
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Reply
Mrs. Terese has been my life coach for the past 2 years, she makes life a lot easier to live in day by day. I recommend 100%!!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Davenport, FL – Apr 13, 2017
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Reply
Terese has been my counselor ever since I was 12 years old. I am now 22 and she has watched me grown. She has helped me get past many dark times in my life. She knows me better than most people. Terese really cares about her patients. She takes time to understand you as an individual. She is truly great.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Diana T in Germantown, MD – Oct 14, 2016
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Reply
Previous therapists have provided some opportunities for growth, but Terese has greatly supassed them. She has led me down a path of significant personal growth with a much more positive outlook on my mental health. Both my friends and family have noticed the changes I have gone through. She treats me as a person and not a patient. She has my best interests in mind all the time. I have been working with her for at least a year and a half and I can't see any reason at all to see someone else.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Germantown, MD – Aug 10, 2016
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Reply
I have been seeing terese hayes for over a year now and absolutely love her! She is very insightful and is a great listener and gives amazing feedback. I would highly recommend her
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Giulia in Germantown, MD – Aug 10, 2016
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Reply
Wow! What a crazy year this has been. At times it has felt like my world was crumbling around me, and others the happiest times of my life. I am so thankful to have had you by my side thorough this journey. I would not have made it through without you. You have given me the confidence to know that no matter what, I'm going to be okay, and I need to put me first. Words can't thank you enough for everything.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Allison in Germantown, MD – Aug 03, 2016
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Reply
Very understanding environment, where you're treated as a human being and individual.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Germantown, MD – Jul 18, 2016
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Reply
Terese is absolutely amazing! She goes above and beyond to work around my busy schedule in order to see me and my wife including coming in on the weekend. Terese has helped tremendously and I trusted her from the start. She is sweet and caring but is also firm and direct when I need her to be. I APPRECIATE YOU TERESE!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
B.P. in Germantown, MD – Jul 14, 2016
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Reply
Always reliable, 100% trustworthy, I've been seeing her for four years and have never had any problems at all.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Talia Metoyer in Clarksburg, MD – Jul 14, 2016
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About Me

Care Philosophy

As a Licensed Certified Social Worker-Clinical, Substance Abuse Profession and  National Board Certified Clinical Hypnotist, my primary goal is to...Read more

Biography

Dr. Terese Hayes has a DSW (Doctorate of Social Work), MSW (Masters of Social Work) and a BASW (Bachelor of Art in Social Work).  Dr. Hayes began...Read more

Specialties

  • Psychotherapy
  • Addiction and Substance Abuse Counseling
  • Adolescent Psychology
  • Anxiety Disorders
  • Bariatric Surgery
  • Clinical Psychology
  • Clinical Social Work
  • Counseling
  • Hypnosis
  • Marriage & Family Therapy
Less...

Education

2002
University of Maryland At Baltimore / Professional Schools
Undergraduate School

Frequently Asked Questions

Does Dr. Terese Hayes, DSW offer telehealth services?

Dr. Hayes has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

Does Dr. Terese Hayes, DSW accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Hayes accepts your insurance.

What are Dr. Terese Hayes, DSW's top areas of care?

Dr. Hayes frequently treats Addiction, ADHD and-or ADD, and Adjustment Disorder . See all procedures and conditions Dr. Hayes treats.

Where is Dr. Terese Hayes, DSW's office located?

Dr. Hayes' office is located at 19733 Executive Park Cir, Germantown, MD 20874. Find other locations and directions on Healthgrades.

How can I make an appointment with Dr. Terese Hayes, DSW?

Find contact information here to make an appointment.

Experience and Background Checks

Experience
Background

Background Check

Healthgrades does not collect malpractice claims information for Maryland
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check if Dr. Hayes treats your condition or procedure

Dr. Hayes' conditions and procedures:

  • Addiction
  • ADHD and-or ADD
  • Adjustment Disorder
  • Adolescent Counseling
  • Adolescent Depression
  • Anxiety
  • Anxiety Attack
  • Attention Deficit Disorder (ADD)
  • Behavior Modification
  • Bipolar Disorder
  • Cognitive Behavioral Therapy (CBT)
  • Counseling Services
  • Couples Therapy
  • Depression
  • Depressive Disorders
  • Depressive Episode
  • Eating Disorders
  • Family Psychotherapy
  • Grief
  • Grief Therapy
  • Hypnosis (Medical Hypnotherapy)
  • Marital Counseling
  • Marital Therapy
  • Pediatric Behavior Disorders
  • Post-Traumatic Stress Disorder (PTSD)
  • Psychological Testing
  • Psychotherapy Services
  • Relationship Issues
  • Separation Anxiety
  • Stress
  • Stress Management

Insurance Check

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Dr. Hayes accepts

Accepted insurance can change. Please double-check when making an appointment.

(301) 972-1373

Dr. Hayes accepts the following insurance:

Cigna
LocalPlus
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO

Locations

Second Chance Counseling Services

Second Chance Counseling Services19733 Executive Park Cir Germantown, MD 20874
1

Self-Disclosure Counseling Services

Self-Disclosure Counseling Services13243 Executive Park Ter Germantown, MD 20874
2

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