Shannon Howard

CounselingFemale

Counseling

Shannon Howard is a Counselor in Waldorf, MD. Her office accepts telehealth appointments.

Shannon Howard

Pinnacle Center for Mental Health & Human Relations LLC

603 Post Office Rd Ste 210 Waldorf, MD 20602
Telehealth services available

Make an Appointment

(301) 705-7593
Telehealth services available
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
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Experience and Background Checks

Experience
Background

Background Check

Healthgrades does not collect malpractice claims information for Maryland
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
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Experience Check

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Shannon Howard accepts

Accepted insurance can change. Please double-check when making an appointment.

(301) 705-7593

Shannon Howard accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Select
Anthem Blue Cross Blue Shield
KeyCare PPO
Blue Cross Blue Shield
Blue Card PPO
CareFirst Blue Cross Blue Shield
Blue Choice Advantage
Blue Preferred PPO
CareFirst Maryland POS
Cigna
Cigna PPO
LocalPlus
MultiPlan
MultiPlan PPO

Shannon Howard's Reviews

Likelihood to recommend Shannon Howard

1.6

Based on 12 ratings

5 Star
8%
8%
4 Star
8%
8%
3 Star
0%
0%
2 Star
0%
0%
1 Star
83%
83%
What went well
No reviews yet
What could be improved
No reviews yet

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RecentHighestLowestMost Helpful
Reply
DO NOT SCHEDULE
Manipulative, dismissive, unprofessional
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Apr 27, 2022
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Unprofessional and rude
We had two couple's counseling sessions with Dr. Howard. During both, sessions, she frequently interrupted us and spoke rudely to us. She is very bad with scheduling and makes passive aggressive comments about being "in demand" to justify her cancelling appointments without notice. Would not recommend someone who seems so immature to counsel people on their own social and mental health issues.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
Apr 26, 2022
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Poor communication and business practices!
Dr. H didnt show for our 3rd visit. I emailed to see if something changed. I was completely taken aback by her response. She said it was important for me discuss my scheduling expectations early on. She also stated our previous visit took place on a day it actually did not. My initial visit was on a Saturday. she scheduled the next visit on a Wednesday. She indicated we would continue to meet every Wednesday same time. When I shared this I received another email stating we could discuss next week. I expressed disappointment. We agreed to meet weekly. I would have to wait. She sent another email asking me to take a breath/ process my dissappointment and calm down! She then said do I want to be taken off her schedudled because I couldnt get what I wanted! This was ludicrous. I had flexibility. She set up the apt date/ time. Very disheartening and unprofessional for her not to own her error. Very munipulative to use therapy jargon to place blame on the client. Trust is key!
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Mar 17, 2022
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She is initially off putting and guarded. She is unprofessional but is professional when it benefits her. She is unaccommodating and and does not provide sound clinical techniques that can transfer in your daily life.
7 people found this helpful
Helpful
Jun 18, 2020
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I don't know who gave a bad review, but Dr. Howard is a Godsend! I know a counselors time is very important, and they're very busy helping others, so I understood that speaking initially might have to wait until my appt. I'm glad I did! My family and I are doing much better thanks to her help!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Nov 23, 2018
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Our first and last 2 minute encounter with Dr. Howard was terrible. She was extremely rude and unprofessional and showed no interest in helping my daughter whom she never met. I was made aware later Dr. Howard is not a psychologist or psychiatrist and only specializes in counseling. I believe her title comes from obtaining a PhD.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
6 people found this helpful
Helpful
Jen Murphy in Waldorf – May 13, 2016
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Reply
Three words: Rude, dismissive, unprofessional.
What went well
No results
What could be improved
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
7 people found this helpful
Helpful
Laurel, MD – May 10, 2016
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About Me

Biography

Shannon Howard is a Counselor in Waldorf, MD. Her office accepts telehealth appointments.

Specialties

  • Counseling

Frequently Asked Questions

What is the best way to schedule an appointment with Shannon Howard?

Find contact information here to make an appointment.

Does Shannon Howard accept any insurance plans?

A list of accepted insurance providers is available on the Healthgrades insurance check. It is always a good idea to verify your insurance when making an appointment.

What is Shannon Howard's office address?

Shannon Howard's office is located at 603 Post Office Rd Ste 210, Waldorf, MD 20602. You can find other locations and directions on Healthgrades.

Is Shannon Howard able to provide telehealth services?

Shannon Howard provides telehealth services. Please contact the office to determine whether you are eligible.

Does Shannon Howard receive good ratings from patients?

There is a star rating of 1.6/5 for Shannon Howard. Patients say that the appointment wasn't rushed and the provider listened & answered questions well. See all patient feedback on Healthgrades.

Locations

Practice

Pinnacle Center for Mental Health & Human Relations LLC603 Post Office Rd Ste 210 Waldorf, MD 20602
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