Shaina Stapleton, AUD

AudiologyFemale

Audiology

Shaina Stapleton, AUD is a Audiology in Durham, NC and has over 11 years of experience in the medical field. She graduated from University of Florida-Gainesville medical school in 2011. Her office accepts new patients.

Shaina Stapleton, AUD

Better Hearing Rehabilitation Center

14 Consultant Pl Ste 220 Durham, NC 27707
Accepting new patients

Make an Appointment

(919) 948-1947

Accepting new patients

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Low Wait Times
    Patients are usually seen in 10 minutes or less.
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for North Carolina
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
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Experience Check

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Shaina Stapleton accepts

Accepted insurance can change. Please double-check when making an appointment.

(919) 948-1947

Shaina Stapleton accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Anthem
National (BlueCard) PPO
Blue Cross Blue Shield
Blue Card PPO
Cigna
Cigna PPO
Open Access Plus
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Humana
Choice Care PPO
Medicare
Special Needs Plan SNP
UnitedHealthCare
United Healthcare

Shaina Stapleton's Reviews

Likelihood to recommend Shaina Stapleton

4.7

Based on 12 ratings

5 Stars
91.66666666666667%
(11)
4 Stars
0%
(0)
3 Stars
0%
(0)
2 Stars
0%
(0)
1 Star
8.333333333333334%
(1)
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Shaina Stapleton
What went well
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What could be improved
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RecentHighestLowestMost Helpful
Reply
Veterans go elsewhere
Several months ago I visited Dr. Stapleton for a Veterans disability appointment. The appointment felt very "rushed" and she didn't ask any questions about the conditions being claimed. About a week later I received the report, which was hastily filled out, inaccurate, opinionated, and untruthful. I wouldn't recommend this establishment for veterans.
What went well
  • Appointment scheduling
  • Office environment
  • Wait times
What could be improved
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Veteran – Mar 22, 2022
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Reply
The kindest and most caring hearts. Such an amazing establishment of professionals. Nothing but outstanding care and truly better hearing from the staff. Accommodating to our needs with tender love and care. Thank you! 3/23/20
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Claire Parham – Apr 02, 2020
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Reply
After visiting several audiologists in the Triangle Area, we decided to buy my hearing aids from Better Hearing Rehabilitation Center in Durham for several reasons: Dr. Stapleton gave me the most thorough exam She is knowledgeable, friendly, and patient The cost was most competitive The hearing aids are excellent- I can hear birds singing for the first time in many years although I had other hearing aids…. -Carmen D. Dearing
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 28, 2019
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Reply
I have been a patient of Dr. S. Stapleton since March 2019. She is very professional and competent. She checked my hearing, adjusted the new hearing aids and was patient teaching me the idiosyncrasies of my new hearing aids. -Kathy Beres
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 28, 2019
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Reply
My experience with Dr. Stapleton was excellent. She explained all aspects of my hearing aids and set them up expertly. On my follow up appointment, she answered all my questions and gave me some valuable tips. I would recommend Dr. Stapleton to anyone in need of the services of an Audiologist.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Tom Bitsas in Durham, NC – Jun 28, 2019
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Reply
As a seasoned HA user, I can attest that Dr. Stapleton is by far one of the most articulate, intelligent, and extremely pleasant audiology professionals that I have ever had the opportunity to benefit services from. She was open minded to individual experiences, willing to learn and collaborate towards optimal patient satisfaction. She is extremely knowledgeable and exhibits excellent business acumen in the best interest of patients. Again, she was extremely professional and a delight to meet
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Vincent in Durham, NC – Aug 03, 2017
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Reply
DR STAPLETON WAS VERY PLEASENT, SHE GAVE ME A GOOD EXAM AND EXPLAINED THE RESULTS FROM MY TEST. I WOULD RECOMMEND DR. STAPLETON TO ANYONE SEEKING A AUDIOLOGIST. HER RECEPTIONIST MANA WAS ALSO VERY NICE.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
WILLIAM CALAME in TROUTMAN, N.C. – Apr 14, 2017
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Reply
If you are looking for a caring audiologist who is knowledgeable, personable and will work with you to afford what you need, look no further. I talked with 6 offices in the Durham and surrounding area and after reading the reviews on her, I took a chance. Thank goodness I did, I could not be happier. She was thorough in my exam, explained my hearing situation, explained my options for hearing aids, and was willing to work with me on getting payment around my pay period. You will love her!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Carla P. in Durham, NC – Apr 13, 2017
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Reply
Dr. Stapleton was wonderful to meet and very forthright and honest. She was helpful in getting me a good price for my hearing aids WITH A three-year battery supply. I am confident that she will provide excellent follow up care.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan halle M.D. – Mar 29, 2017
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Reply
Dr. Stapleton truly cares about the profession she represents and the experience in which you journey on. Her ability and willingness to expound on the process and end results clearly demonstrates her selfless service to the profession through obvious committed time in educating herself. Her warm smile and ability to make me feel important made my experience one in which I will not forget.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Ruben Arellano in Fayetteville, NC – Jun 25, 2016
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Reply
Dr. Stapleton is very knowledgable and current on hearing loss. She is easy to talk too and takes to her time to explain all of the options to improve one's hearing. A great addition to the Durham hearing community.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mary Myers in Durham, NC – Feb 26, 2016
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About Me

Care Philosophy

My passion is improving quality of life for my patients through better hearing. It is my belief that our ability to ear and communicate is one...Read more

Specialties

  • Audiology
  • Audiology Technology
  • Hearing Instruments
  • Music Therapy

Education

2011
University of Florida-Gainesville
Medical School
2007
University of North Carolina At Chapel Hill
Undergraduate School

Frequently Asked Questions

Is Shaina Stapleton, AUD accepting new patients?

Shaina Stapleton, AUD generally accepts new patients on Healthgrades. You can see Shaina Stapleton's profile to make an appointment.

Does Shaina Stapleton, AUD accept my insurance?

Use the Healthgrades insurance check to verify if Shaina Stapleton accepts your insurance.

Where is Shaina Stapleton, AUD's office located?

Shaina Stapleton's office is located at 14 Consultant Pl Ste 220, Durham, NC 27707. Find other locations and directions on Healthgrades.

Does Shaina Stapleton, AUD offer telehealth services?

Shaina Stapleton has not yet indicated whether they offer telehealth services. Please contact the office to check for availability/eligibility.

How can I make an appointment with Shaina Stapleton, AUD?

Find contact information here to make an appointment.

Locations

Better Hearing Rehabilitation Center

Better Hearing Rehabilitation Center LLC14 Consultant Pl Ste 220 Durham, NC 27707
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