Sandra Lugo, LCSW-R
Psychotherapy•Female
Accepting new patients
Telehealth services available
Sandra Lugo Mental Health Services
412 6 Ave # 404 New York, NY 10011Sandra Lugo, LCSW-R is a Psychotherapist in New York, NY. She is accepting new patients and has indicated that she accepts telehealth appointments. Be sure to call ahead with Sandra Lugo to book an appointment.
Sandra Lugo's Reviews
Likelihood to recommend Sandra Lugo
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What went well
- Listened & answered questions (85)
- Trusted the provider's decisions (84)
- Appointment wasn't rushed (80)
What could be improved
- Appointment was rushed (4)
- Didn't explain conditions well (4)
- Didn't listen or answer questions (4)
Reply Flag
I recently started seeing Sandra regularly with help in understanding and so controlling my anger. In just a few sessions, I noticed a heightened self awareness and hence, a marked difference in the scale and frequency of my reactions. We have started delving into other aspects of my life and behavior as well and I truly find the sessions illuminating. I wholeheartedly recommend Sandra as a therapist/coach.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Mar 16, 2021
Reply Flag
Dr. Lugo is very smart, She is able to communicate with me in a way so that I understand exactly what the point is without feeling offended. My wife and I were not even speaking to each other a few months ago. Now we are happy again. If your looking for couples therapy, Dr Lugo will help you figure it out.
What went well
- Wait times
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Confused and Alone with the Dog – Mar 14, 2021
Reply Flag
Dr. Lugo has been very helpful with numerous things that I have been struggling with for many years. She has helped me see issues more clearly, helped me work through them, and has done it all in a way that never made me feel insecure or judged. While I don't usually look forward to speaking with a mental health professional, I always seem to feel better after a conversation with her. All in all I can't thank her enough.
What went well
- Appointment wasn't rushed
- Listened & answered questions
- Trusted the provider's decisions
What could be improved
No results
Anonymous – Jan 05, 2021
Reply Flag
I recommend Dr Lugo because her guidance and support during this process has been professional and friendly. His ability to listen is extraordinary and he always tries to make you look inside yourself, he encourages you to positive changes.
What went well
- Appointment scheduling
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Dec 30, 2020
Reply Flag
Solid problem solver. Dr. Lugo is caring problem solver. I've been working with her for a few months, and after we got used to each other she was great. She gives you alot to think about and pushes you to work through your stressors in a productive way.
What went well
- Appointment wasn't rushed
- Listened & answered questions
- Trusted the provider's decisions
What could be improved
No results
Dec 29, 2020
Reply Flag
I found her to be a bit cold at times and dismissive of my problems. As I had depression and anxiety I stayed with her. But from the beginning what bothered me was how abruptly the sessions ended and how she asked me to pay right after we were talking about something serious (for me at least). I understand that it’s something that has to be done but I did not appreciate how the payment aspect was handled. She did not work for me as a therapist personally, and immediately noticed a difference when I changed my therapist.
What went well
- Wait times
- Explained conditions well
What could be improved
- Staff wasn't friendly
- Appointment was rushed
Dec 15, 2020
Reply Flag
Dr. Lugo is very direct while also very kind. I very much like working with her.
What went well
- Appointment scheduling
- Listened & answered questions
What could be improved
No results
Sep 28, 2020
Reply Flag
I have been working with Sandra for about 3 months. The past 3 months have been the most transformative months for me this year and probably my adult life. I have been learning more about my thought patterns and behavior. She has been very good at giving practical tips/techniques to help me adjust me mindset and behavior. I strongly believe that by continuing to working with her I will be able to have a very wholesome life that I am proud of.
What went well
- Appointment scheduling
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Sep 28, 2020
Reply Flag
We didn't really fit. Her approach didn't feel tailored to my situation. She didn't always pay attention during sessions. She also seemed more concerned with money than other therapists. I understand the need to get paid, but her emphasis on this was offputting as I had given no signs of being unreliable.
What went well
No results
What could be improved
- Didn't explain conditions well
Aug 23, 2020
Reply Flag
I recently started working with Sandra and feel like I have already made progress. She is very easy to talk to, trustworthy and flexible with scheduling. I have found her suggested readings/videos/podcasts outside our session extremely insightful and thought provoking, making our weekly sessions more productive. She clearly takes time to cater to each person's unique situation.
What went well
- Appointment scheduling
- Listened & answered questions
- Trusted the provider's decisions
What could be improved
No results
Aug 22, 2020
Reply Flag
I've been seeing Dr. Lugo for 5 years with a break in between due to personal obligations. The periods in my life when I was seeing her has always led to a positive direction, thanks to her guidance through our therapy sessions. My life is in a better place mentally because of Dr. Lugo and extremely grateful to have her as my therapist!
What went well
No results
What could be improved
No results
Jul 29, 2020
Reply Flag
I first sought out Dr. Lugo in my twenties dealing with some anxiety. I’m back again after moving away for some time because while I’ve tried other therapists, Dr. Lugo is the best. There is definitely a professionalism, courtesy & consistency but also warm, compassionate and provides an overall feeling of caring. She is knowledgeable and culturally competent. After my sessions with Dr. Lugo I always face the week with tools to help me get through! Not only is she the best therapist I’ve worked with but also has a style I’d hope to emulate in my own career.
What went well
- Appointment scheduling
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jul 23, 2020
Reply Flag
Came to therapy looking for tools on how to cope with issues. Dr. Lugo doles out pat advice that doesn't relate to me and my problems at all. I told her about feeling depressed, she told me that all I needed was to focus on the positives and look at the bright side. 10 cent advice for $150 a session!
What went well
No results
What could be improved
No results
Jul 23, 2020
Reply Flag
I have been seeing Sandra for about three months now and she has helped me make an immense amount of progress in such a short amount of time! I truly look forward to my sessions with Sandra, she is an incredible listener and fantastic therapist!
What went well
No results
What could be improved
No results
Jun 04, 2020
Reply Flag
I just started working with Sandra Lugo and I truly enjoy it. She is very easy to talk to, she listens and provides guidance. Extremely professional and trustworthy, I am looking forward to continue working on myself with her help.
What went well
No results
What could be improved
No results
Jun 03, 2020
Reply Flag
I recently started to see Sandra and it has been a wonderful experience. She is thoughtful and professional. I appreciate her ability to listen to me and provide insightful articles/books that I have found to be helpful. I like her approach to therapy and have recommended her others in my company. I look forward to our sessions and improving my mental health.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Feb 16, 2020
Reply Flag
Sandra is very professional and insightful. She is patient, caring, and a great listener. I strongly recommend her. You will not be disappointed.
What went well
No results
What could be improved
No results
Feb 12, 2020
Reply Flag
Finding a therapist is not easier and trying to find a Latina therapist is even harder. I found that from a cultural standpoint she understood where I was coming from. I also found her advice useful and her perspective usually left me reevaluating how I can better approach a situation. I would definitely recommend her services.
What went well
No results
What could be improved
No results
Feb 11, 2020
Reply Flag
Sandra Lugo is a wonderful and insightful person to talk things out with. I feel supported and look forward to our weekly sessions.
What went well
No results
What could be improved
No results
Feb 07, 2020
Reply Flag
Sandra is very insightful and listens attentively. She is quite knowledgeable in anatomy and physiology, and pharmacology and the effects mental illness has on the mind and body. She brought to my attention some things I had not considered. Her solutions/suggestions are great.Also, she takes time to explain things for you to understand.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
L.D. – Feb 07, 2020