Sandra Hernandez, LPC

CounselingFemaleAge 55

Sandra Hernandez
Accepting new patients
2606 Jefferson Ave El Paso, TX 79930

Make an Appointment

(915) 694-6247

Sandra Hernandez, LPC is a Counselor in El Paso, TX and has over 15 years of experience in the medical field. She graduated from Webster University medical school in 2006. She is affiliated with The Children's Hospital at Providence. She is accepting new patients. Be sure to call ahead with Sandra Hernandez to book an appointment.

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Care Philosophy

"As a Cognitive behavioral therapist, my goal is to help you uncover your true potential and lead a life that is worth celebrating. If you're looking for extra support and guidance through a challenging situation or..."

- Sandra Hernandez, LPC

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for Texas
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check if Sandra Hernandez treats your condition or procedure

Sandra Hernandez's conditions and procedures:

  • Addiction
  • ADHD and-or ADD
  • Adjustment Disorder
  • Anxiety
  • Anxiety Attack
  • Attention Deficit Disorder (ADD)
  • Bipolar Disorder
  • Depressive Disorders
  • Post-Traumatic Stress Disorder (PTSD)
  • Relationship Issues
  • Separation Anxiety
  • Stress

Insurance Check

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Sandra Hernandez accepts

Accepted insurance can change. Please double-check when making an appointment.

(915) 694-6247

Sandra Hernandez accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Anthem Blue Cross Blue Shield
HealthKeepers Plus POS
Blue Cross Blue Shield
Blue Card PPO
Blue Cross Blue Shield of Texas
Blue Advantage HMO
Blue Choice
Centene
Cigna
Cigna HMO
Cigna PPO
Great West Healthcare-Cigna PPO
LocalPlus
Open Access
Open Access Plus
Humana
Choice Care PPO
Medicaid
Molina Healthcare
MHNet - Behavioral Health
UnitedHealthCare
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Sandra Hernandez's Reviews

Likelihood to recommend Sandra Hernandez

3.0

Based on 28 ratings

5 Stars
46.42857142857143%
(13)
4 Stars
3.5714285714285716%
(1)
3 Stars
0%
(0)
2 Stars
3.5714285714285716%
(1)
1 Star
46.42857142857143%
(13)
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Leave a review

How likely are you to recommend
Sandra Hernandez?
(Select your rating)
What went well
  • Wait times (12)
What could be improved
  • Long wait times (4)
RecentHighestLowestMost Helpful
Reply
She is very condescending and it seems like she is always in a bad mood, she is rude, she gets mad if you ask her any questions and makes you feel stupid for asking.
What went well
No results
What could be improved
  • Long wait times
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Feb 25, 2021
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Reply
I was referred to her from my doctor. Never met her personally but when we 1st spoke on phone regarding application process she was rude, tone was bad and threatened to charge me fee's. She just does not come off friendly as one should in this field. I'll be looking elsewhere.
What went well
No results
What could be improved
  • Staff wasn't friendly
Helpful
Jane – Dec 02, 2020
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Reply
Very uncaring and unprofessional. Doesn’t listen and pushes her own agenda. Even mocks patients when she feels their needs “are just whining”.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Jun 16, 2020
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Reply Flag
This lady is amazing and she built my self confidence from the ground up and I truly appreciate all her wonderful work
What went well
No results
What could be improved
No results
Helpful
Jessica brooks – Mar 31, 2020
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Reply
This lady is a liar and a thief she takes but never gives the best of treatment. She made me feel worthless and insecure and ill never return to her ever again
What went well
No results
What could be improved
No results
6 people found this helpful
Helpful
Mar 15, 2020
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Reply Flag
This lady gives so much of her time helping and giving her clients the tools they truly need to succeed and for that I will forever be grateful. Mrs Sandy is the best therapist I have ever been to.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jessica brooks – Oct 23, 2019
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Reply Flag
I would like to retract my other bashful comment about ms sandy. Ms sandy is an amazing therapist and a caring heart of gold therapist. Ms sandy genuinely goes above and beyond to care for all her patients
What went well
No results
What could be improved
No results
Helpful
May 24, 2019
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Reply Flag
I was finally at a point where I needed to seek out professional help. I was self-medicating and that was not working at all. I reached out to Sandra. I have been seeing her for almost a year. She is very professional, caring, and understanding. She cares about the mental, physical, emotional, and spiritual well-being of her clients. She has truly helped me get on the correct path.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Christy in El Paso, TX – Jan 03, 2019
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Reply Flag
I was needing help and there was no one available. I went online and found Ms. Hernandez, emailed her relaying my immediate help, she not only did she respond to my email, but texted and called! She was genuinely interested in hearing me and helping me. I have been seeing her every week and and I believe she’s given me a way to get better.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Sylvia in El Paso , TX – Oct 17, 2018
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Reply Flag
Ms Sandra Hernandez has always been very professional and caring. Has been very helpful to my family and myself. I always recommend her to my friends and family. Very happy with her services Thank You for all your help
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Yakzini in EL PASO, TX – Jun 15, 2018
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Reply Flag
Sandra Hernandez actively listens, and is attuned to my needs.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Barbara N. – May 20, 2018
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Reply Flag
I am very happy with Ms. Sandra Hernandez. She is very professional and listens without any judgment she makes you feel comfortable to really open up and discuss any problems you are going through. She is caring and follows up to see how you are during after a difficult session and I really appreciate that from her. I will definitely be recommending her to my family and friends.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Patricia in El Paso, TX – May 19, 2018
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Reply Flag
Sandy is very helpful and caring. She really helps you dig deep into the root causes of your issues with homework assignments and reflective questioning. Couple sessions are available as well and have really helped my marriage rebuild a strong foundation for a meaningful relationship. Sandy does not take sides but rather listens to both partners and sheds light on issues that may be overlooked in times of emotional stress. Sandy replies to texts efficiently in times of need as well.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Liz – May 13, 2018
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Reply Flag
Sandra Hernandez is well attended to me. I felt very comfortable with her atmosphere she provided. Her services she provided have been very helpful.
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
Derek in El Paso, TX – Nov 03, 2016
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Reply Flag
Sandra Hernandez has gone above and beyond for myself and my family. She is compassionate and understanding, and truly cares. I have known Ms. Hernnadez for three years and she truly has been our saving grace. I have recommended her to others and will continue to do so. She provides a welcoming atmosphere and truly makes a tough situation better.
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
A.C in El Paso, TX – Oct 31, 2016
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Reply Flag
Ms. Hernandez was very professional and empathized with my situation. She picked up on all the major points that were triggering my depression and anxiety. Having to grieve the death of three parents in a six month span has sucked the life out of me. Ms. Hernandez has helped me put things into prospective and I am learning how to deal with every day situations. I couldn't have done this without her Help
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
Irma Whiteley in Las Cruces, NM – Oct 30, 2016
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About Me

Care Philosophy

As a Cognitive behavioral therapist, my goal is to help you uncover your true potential and lead a life that is worth celebrating. If you're looking for...Read more

Specialties

  • Counseling

Education

2006
Webster University
Medical School

Frequently Asked Questions

Is Sandra Hernandez, LPC accepting new patients?

Sandra Hernandez, LPC generally accepts new patients on Healthgrades. You can see Sandra Hernandez's profile to make an appointment.

Does Sandra Hernandez, LPC accept my insurance?

Use the Healthgrades insurance check to verify if Sandra Hernandez accepts your insurance.

What are Sandra Hernandez, LPC's top areas of care?

Sandra Hernandez frequently treats Addiction, ADHD and-or ADD, and Adjustment Disorder . See all procedures and conditions Sandra Hernandez treats.

Where is Sandra Hernandez, LPC's office located?

Sandra Hernandez's office is located at 2606 Jefferson Ave, El Paso, TX 79930. Find other locations and directions on Healthgrades.

Does Sandra Hernandez, LPC offer telehealth services?

Sandra Hernandez has not yet indicated whether they offer telehealth services. Please contact the office to check for availability/eligibility.

How can I make an appointment with Sandra Hernandez, LPC?

Find contact information here to make an appointment.

Locations

Practice

2606 Jefferson Ave El Paso, TX 79930
1

Affiliated Hospitals

Sandra Hernandez is affiliated with the following hospital. Select the hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

The Children's Hospital at Providence

El Paso, TX