Ron Roberts, LPC-S
Mental Health•Male•Age 57
Accepting new patients
Tyler Counseling & Assessment Center
1121 E Southeast Loop 323 Tyler, TX 75701Ron Roberts, LPC-S is a Mental Health Professional in Tyler, TX. He is affiliated with UT Health Tyler. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Ron Roberts to book an appointment.
Ron Roberts' Reviews
Likelihood to recommend Ron Roberts
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What went well
- Staff friendliness (37)
- Listened & answered questions (36)
- Office environment (36)
What could be improved
- Appointment was rushed (6)
- Didn't trust the provider's decisions (6)
- Difficult to schedule appointment (5)
Reply
Mr. Roberts listened to my problem, he took time to hear my history, and my symptoms. In the second session he began by teaching me coping skills and in the following session we worked on working through my trauma. He was very caring and practical. I never left feeling like a band-aid had been ripped off my wounds.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Caroline – Dec 14, 2019
Reply
I saw Mr. Roberts when I was a child and have returned to deal with adult issues. He is always genuine which is why I returned.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Thomas – Jun 18, 2019
Reply
I've had 5 sessions so far and it's been an great experience.
What went well
No results
What could be improved
No results
May 03, 2019
Reply
I have seen several counselors in the past for military service ptsd. I have had little success in developing a comfortable relationship or having the therapist use an effective therapy. I have had surprising recovery using EMDR with Ron.
What went well
No results
What could be improved
No results
Apr 26, 2019
Reply
Mr Roberts has a demeanor that puts you at ease and is a patient listener. I am excited about starting EMDR therapy with him.
What went well
No results
What could be improved
No results
Apr 26, 2019
Reply
I have never been in counseling before and had a lot of anxiety about going. The staff and the therapist put me at ease and made the experience so easy. I am looking forward to working on my issues.
What went well
No results
What could be improved
No results
Apr 17, 2019
Reply
not a good experience. please if you can't properly care for your patients you need to retire. your patients should not feel worse leaving a session than they do going into it.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Jan 31, 2019
I am very sorry that you had this experience of...Read More
Reply
Not helpful and rushes through appointments. No recollection of previous visits or discussions. Seems disorganized
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Carol – Dec 26, 2018
Carol, I am very sorry that you had this...Read More
Reply
Not a great bedside manner. Seems tired and checked out. Cancelled frequently. Might be a good person deep down but should have more of a resolve during session. When you are dealing with people who can actually articulate how they feel, to assume they aren't actually in danger or to half listen and not give any solid structure or advice is negligent. If you care at all about a loved one or yourself you'll find real help outside of this business. Because that's all it is.. a transaction. Thank m
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Nov 10, 2018
I am very sorry you had this experience of me....Read More
Reply
Excellent experience all the way around! Scheduling, staff, how much he has helped our son etc
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Lindale – May 10, 2018
Reply
Ron started seeing me for counseling when I was 11 years old. He has helped me cope with my ADHD and has assisted me several times since with issues as an adult. I would highly recommend him.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Feb 06, 2018
Reply
Mr. Roberts and his staff are very friendly, professional, and care about their patients.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Leon in Tyler, TX – Apr 15, 2017
Reply
Mr. Roberts is the best therapists I have ever seen. If one of my loved one's needed counseling I would insist that they see him.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Debra W. in Tyler, TX – Mar 29, 2017
Reply
Mr. Roberts found that I had a learning disability in reading and inattention that was behind my struggle in junior college. I am doing much better with his recommendation and specialized tutoring.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Nate in Athens, TX – Mar 14, 2017
Reply
I have seen many therapists over the years for PTSD. All the therapist helped me to various degrees to cope at the time, however, Mr. Roberts was able to fit a therapy technique to my situation resulting in recovery for the first time.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
D.H. in Athens, TX – Jun 10, 2016
Reply
I have extreme social anxiety. This is the first therapist to put me at ease with just his demeanor. My experience in counseling has been great and very helpful.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jessica in Whitehouse, TX – Apr 15, 2016
Reply
After years of telling and retelling my story, he offered me an approach to therapy which helped make real progress is building coping skills and putting the past in perspective.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Peak, T in Tyler, TX – Apr 14, 2016
Reply
Mr. Roberts is the first therapist who seemed genuinely concerned about my child's learning issues and offered the kind of assessment I had been begging the school to give. We walked away with a diagnosis and a plan of action for the first time.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
N. Thompson in Tyler, TX – Mar 30, 2016
Reply
Canceled 2 out of three appointments. One cancelled while I was sitting in his office waiting for our appointment! I drove 1 hour to get there and he cancels 5 minutes after the appointment was to begin. My son now has missed 2 days of school for nothing. He's a great counselor when he showed up but we're finding a new counselor today.
What went well
- Office environment
- Staff friendliness
- Wait times
What could be improved
- Difficult to schedule appointment
- Appointment was rushed
- Didn't trust the provider's decisions
Thomas C in Tyler, Tx – Feb 16, 2016
I sincerely apologize for any inconvenience...Read More