Penny Frank, LPC

CounselingFemaleAge 48

Penny Frank
Accepting new patients
Telehealth services available

Colorado Counseling & Consulting - Penny Frank, MA, LPC

4390 N Academy Blvd Ste 108 Colorado Springs, CO 80918

Make an Appointment

(719) 534-3047

Penny Frank, LPC is a Counselor in Colorado Springs, CO. She is accepting new patients and has indicated that she accepts telehealth appointments. Be sure to call ahead with Penny Frank to book an appointment.

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Care Philosophy

"Professionally trained in EMDR, Trauma, Crisis Response, Family, Play and Sand Tray Therapy, Family Systems and Group Therapy, my years of experience is a benefit to your treatment. Trained by Master Trainer Scott Mi..."

- Penny Frank, LPC

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Low Wait Times
    Patients are usually seen in 10 minutes or less.

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for Colorado
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check if Penny Frank treats your condition or procedure

Penny Frank's conditions and procedures:

  • Adjustment Disorder
  • Adolescent Counseling
  • Anxiety
  • Anxiety Attack
  • Attention Deficit Disorder (ADD)
  • Behavior Modification
  • Behavioral Disorders
  • Bipolar Disorder
  • Cognitive Behavioral Therapy (CBT)
  • Counseling Services
  • Couples Therapy
  • Crisis Intervention
  • Depressive Disorders
  • Grief
  • Grief Therapy
  • Group Psychotherapy
  • Marriage Break-Up
  • Obsessive-Compulsive Disorder (OCD)
  • Panic Attack
  • Pediatric Counseling
  • Post-Traumatic Stress Disorder (PTSD)
  • Relaxation Therapy
  • Separation Anxiety
  • Stress
  • Stress Management

Insurance Check

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Penny Frank accepts

Accepted insurance can change. Please double-check when making an appointment.

(719) 534-3047

Penny Frank accepts the following insurance:

Cigna
Cigna Network
HealthCare of Colorado Inc. - Plus HMO
LocalPlus
Open Access Plus

Penny Frank's Reviews

Likelihood to recommend Penny Frank

4.2

Based on 10 ratings

5 Stars
80%
(8)
4 Stars
0%
(0)
3 Stars
0%
(0)
2 Stars
0%
(0)
1 Star
20%
(2)
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How likely are you to recommend
Penny Frank?
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What went well
  • Appointment scheduling (9)
  • Appointment wasn't rushed (9)
  • Explained conditions well (9)
What could be improved
  • Didn't listen or answer questions (2)
  • Didn't trust the provider's decisions (2)
  • Staff wasn't friendly (2)
RecentHighestLowestMost Helpful
Reply Flag
Penny Frank has been wonderful to work with for both my daughter and I. After my divorce, we both needed someone to talk to who provides a safe place to work out issues and she has been there for us.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 07, 2021
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Reply Flag
A great listener and has a lot of experience. We are happy with the services she provides!
What went well
  • Appointment scheduling
  • Office environment
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Nov 12, 2020
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Reply Flag
Penny offered amazing support and counseling for a 7 year old boy who has lost both parents in the last 3 years. He needed tender and firm counseling during this traumatic stage of his life. She built an early trust which allowed him to open up with her. She was able to provide tools for him to use at home between sessions. She was always available by phone during emergency breakdowns. She was a solid support for me, as a temporary guardian. I will always be grateful for her skills and compassion.
What went well
  • Appointment scheduling
  • Office environment
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Cynthia Banner – Jun 06, 2020
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Reply Flag
Penny is fantastic, I’ve seen some marked changes in my daughter and she loves seeing her!
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Dawn – Mar 28, 2020
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Reply Flag
Penny is truly amazing. She has become our lifeline for family, child, individual issues, all in one. She is honest even when it hurts, and challenges us to become better humans. We continue to see her for "maintenance visits" as needed (which is often at times). She is always gentle and loving but still helpful, not only telling us what we want to hear. Would highly recommend her!
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
KristinR – Feb 28, 2020
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Reply Flag
I have been seeing Penny for almost a year and I love her. She is really helping me handle my anxiety and getting my mental health under control and healthy.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Ryleigh Smith – Feb 05, 2020
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Reply Flag
Penny is very sweet. She knows how to guide you when you’re in need of guidance.
What went well
No results
What could be improved
No results
Helpful
Jan 28, 2020
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Reply Flag
Not just a therapist but a true life line. She is always there when I need her. Excellent with traumatized children and their parents;)
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Erin Evabs in Colorado Springs, CO – Dec 11, 2017
Thank you for your comment. It is a pleasure to...Read More
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Reply
We were told during our initial consultation that she accepted our insurance. She deliberately withheld that she is not actually in-network with our insurance. Due to large medical bills we always reach our out of pocket maximum meaning these counseling sessions would be covered in full if she were in-network. Once the claims were submitted and all denied we were left holding a huge bill that she waited 3 months to send us, ensuring they arrived just weeks before Christmas.
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
Colorado Springs, CO – Dec 02, 2017
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About Me

Care Philosophy

Professionally trained in EMDR, Trauma, Crisis Response, Family, Play and Sand Tray Therapy, Family Systems and Group Therapy, my years of experience is...Read more

Biography

I have 25 years of experience as a therapist, CASA, Managing Child and Family Mental Health Clinic's and Residential Treatment Facilities. I understand...Read more

Specialties

  • Counseling

Frequently Asked Questions

Does Penny Frank, LPC offer telehealth services?

Penny Frank has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

Is Penny Frank, LPC accepting new patients?

Penny Frank, LPC generally accepts new patients on Healthgrades. You can see Penny Frank's profile to make an appointment.

Does Penny Frank, LPC accept my insurance?

Use the Healthgrades insurance check to verify if Penny Frank accepts your insurance.

What are Penny Frank, LPC's top areas of care?

Penny Frank frequently treats Adjustment Disorder , Adolescent Counseling, and Anxiety. See all procedures and conditions Penny Frank treats.

Where is Penny Frank, LPC's office located?

Penny Frank's office is located at 4390 N Academy Blvd Ste 108, Colorado Springs, CO 80918. Find other locations and directions on Healthgrades.

How can I make an appointment with Penny Frank, LPC?

Find contact information here to make an appointment.

Locations

Practice

Colorado Counseling & Consulting - Penny Frank, MA, LPC4390 N Academy Blvd Ste 108 Colorado Springs, CO 80918
1
  • Call
  • Fax
  • Hours
    • Mon: 1:30pm - 7:00pm
    • Tue: 1:30pm - 7:00pm
    • Wed: 1:30pm - 6:00pm
    • Thu: 1:30pm - 6:00pm
    • Fri: 1:30pm - 6:00pm
    • Sat: 8:00am - 11:45am
    • Sun: closed
  • Directions