Monica Bertram, FNP

Nursing (Nurse Practitioner)Female

Monica Bertram, FNP is a Nurse Practitioner in Snellville, GA. She is affiliated with Eastside Medical Center. She is accepting new patients and has indicated that she accepts telehealth appointments. Be sure to call ahead with Monica Bertram to book an appointment.

Monica Bertram

Eastside Family Medicine

1800 Tree Ln Ste 250 Snellville, GA 30078
Accepting new patients
Telehealth services available

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for Georgia
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check if Monica Bertram treats your condition or procedure

Monica Bertram's conditions and procedures:

  • Asthma
  • Heart Disease
  • High Cholesterol
  • Hypertension
  • Physical Examination

Insurance Check

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Monica Bertram accepts

Accepted insurance can change. Please double-check when making an appointment.

(770) 972-4871

Monica Bertram accepts the following insurance:

Aetna
Ambetter
Superior Health Plan
Blue Cross Blue Shield
Blue Cross Blue Shield of Georgia
Cigna
Coventry Health Care
Humana
MultiPlan
MultiPlan PPO
PHCS Network PPO
Tricare
TriCare for Life
UnitedHealthCare
United Healthcare

Monica Bertram's Reviews

Likelihood to recommend Monica Bertram

4.9

Based on 57 ratings

5 Stars
94.73684210526316%
(54)
4 Stars
3.508771929824561%
(2)
3 Stars
0%
(0)
2 Stars
1.7543859649122806%
(1)
1 Star
0%
(0)
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Leave a review

How likely are you to recommend
Monica Bertram
(Select your rating)
What went well
No reviews yet
What could be improved
No reviews yet
RecentHighestLowestMost Helpful
Monica Bertram, FNP, is a member of Dr John West’s medical team. She has seen me on multiple occasions over the last 20 or so years and has always treated me with respect and compassion. She always took the time to listen fully to my complaints which always resulted in prescribing exactly what was needed for my quick recovery. Monica has a very patient, charming and caring personality which is a bonus added to her medical knowledge and expertise. I feel very privileged to recommend her excellent services without reservations! Thank you Monica for the years of excellent care I have received, and I feel comforted to know that you and Dr John West are still available for my future medical care when needed!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jeanette V, from Grayson, GA – Apr 22, 2021
I’ve been going to see Monica Bertram for a number of years and while we always thoroughly address my concerns and physical well being, I feel like I’m visiting a friend! Her bedside manner is stellar and I always leave knowing that if I have any additional questions or concerns she will be able to address them. Thank you so much!!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mary Hastings – Jul 20, 2020
Mrs. Bertram and the staff are very professional and friendly. My entire family been going to this practice for many years. Great group of doctors and nurses.
What went well
  • Office environment
  • Staff friendliness
  • Listened & answered questions
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lisa Garrison – Jul 19, 2020
Monica, Is a super listener. She let's you take your time to explain what is wrong you. Then she checks you out and sets up a plan of action.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Robert Mcleer – Jul 18, 2020
Mrs. Bertram and her office has always shown the greatest care and concern for my health. They are interested in my concerns and take the time to answer all my questions. During this Covid-19 season, they have gone to great lengths in making me feel safe when going to an appointment.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lisa Moody – Jun 30, 2020
Love Ms. Monica! She always puts me at ease; with still staying very professional.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Rebecca Kidwell – Jun 29, 2020
Ms. Bertram is the best! Experience! A working relationship with Dr. West. Compassionate, caring, willing to listen, empathetic and has the best interest at heart for your long term health. I have been a patient of Ms. Bertram and Dr. West for a very long time.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Bruce L. Garraway – Jun 08, 2020
I have been going to this practice for over 25 years. Mrs. Bertram has always been very caring and making sure you get the care you need. She is always very attentive to what you are telling her and takes time with you.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 26, 2020
Ms. Bertram is a very caring and compassionate healthcare provider that I have been seeing for numerous years. She is easy to talk to and her explanations are very easy to understand. She is wonderful!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
May 13, 2020
Went in as I had pulled a muscle which was not healing on it's own. The muscle strain also involved my sciatic nerve which was the cause the pain in my leg. I've done this a time or two in the past, and a heat pad helped, but not this time, so off to the Doc for the proper prescriptions. I highly recommend Doc Bertran as she is a fine and caring physician.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Gregory Brower – May 11, 2020
Great care from Monica ! Simply put I would recommend her for anyone !
Helpful
Mar 21, 2020
Ms Bertran has been my annual check-up provider for several years. I have always found her to be punctual for appointments, very knowledgeable, a good listener, and ready to address any issues I might have.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 27, 2020
I have always had efficient & professional care from Ms.Bertram. I would recommend her to my friends & family.
Helpful
Feb 25, 2020
I am a new patient, and not only Monica, but the entire staff were great getting me through the initial paperwork, my health history, and all the while being very courteous and professional. Monica not only answered all my questions, but I learned more about heart health, and other topics, than any previous medical visit I can think of.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mike – Jan 28, 2020
Mid year medicare physical
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Jan 21, 2020
Ms. Bertram is an excellent practitioner. She is thorough, listens attentively to her best source of information, the patient, and responds with compassion and medical expertise. I am a retired RN and have high expectations for health care; Ms Bertram meets or exceeds them every time.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mary Ann Kinlaw – Jan 16, 2020
Good visit as always. Fast and professional service.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 14, 2020
Very caring, very friendly, great personality, interested in all of your family members.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Robert Mcdonald – Jan 14, 2020
We just moved to this office after seeing our dear late Dr Mahon for over 20 years. Monica was so professional and she made me feel so comfortable! Even though I was driving switching offices I can honestly say we found our new long-term family practice that we will enjoy partnering with. Thanks!
What went well
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 14, 2020
Mrs. Bertram has been my primary care provider for many years now. She is professional, courteous and provides great information when needed.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Nov 27, 2019

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How was your experience with Monica Bertram?

About Me

Biography

Monica C. Bertram, FNP-C, received her Master of Science in Nursing from Georgia State University. She is a board certified family nurse practitioner. Ms. Bertram specializes in family practice.

Specialties

  • Nursing (Nurse Practitioner)
  • Family Medicine

Frequently Asked Questions

Does Monica Bertram, FNP offer telehealth services?

Monica Bertram has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

Is Monica Bertram, FNP accepting new patients?

Monica Bertram, FNP generally accepts new patients on Healthgrades. You can see Monica Bertram's profile to make an appointment.

Does Monica Bertram, FNP accept my insurance?

Use the Healthgrades insurance check to verify if Monica Bertram accepts your insurance.

What are Monica Bertram, FNP's top areas of care?

Monica Bertram frequently treats Asthma, Heart Disease, and High Cholesterol. See all procedures and conditions Monica Bertram treats.

Where is Monica Bertram, FNP's office located?

Monica Bertram's office is located at 1800 Tree Ln Ste 250, Snellville, GA 30078. Find other locations and directions on Healthgrades.

How can I make an appointment with Monica Bertram, FNP?

Find contact information here to make an appointment.

Locations

Practice

Eastside Family Medicine1800 Tree Ln Ste 250 Snellville, GA 30078
1

Affiliated Hospitals

Monica Bertram is affiliated with the following hospital. Select the hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

Eastside Medical Center

Snellville, GA

64% Patient Experience Rating, 5% lower than the national average