Lisa Taylor-Austin, LPC

CounselingFemale

Lisa Taylor-Austin
Accepting new patients
Telehealth services available

The Taylor-Austin Group, LLC

57 Plains Rd Ste 2c Milford, CT 06461

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Lisa Taylor-Austin, LPC is a Counselor in Milford, CT. She is accepting new patients and has indicated that she accepts telehealth appointments. Be sure to call ahead with Lisa Taylor-Austin to book an appointment.

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Lisa Taylor-Austin's Reviews

Likelihood to recommend Lisa Taylor-Austin

3.9

Based on 24 ratings

5 Stars
70.83333333333333%
(17)
4 Stars
0%
(0)
3 Stars
0%
(0)
2 Stars
4.166666666666667%
(1)
1 Star
25%
(6)
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How likely are you to recommend
Lisa Taylor-Austin?
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What went well
  • Office environment (18)
  • Appointment scheduling (17)
  • Staff friendliness (17)
What could be improved
  • Didn't trust the provider's decisions (5)
  • Didn't explain conditions well (4)
  • Appointment was rushed (3)
RecentHighestLowestMost Helpful
Reply Flag
Lisa uses logical fallacies and cant overcome her own cognitive dissonance while she harasses other people for scientific based medical decisions outside her field of care.
What went well
No results
What could be improved
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Joborne – Apr 21, 2021
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Reply Flag
Finally found someone who understand my teenager and can make a difference. Highly recommend.
What went well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
John D – Jan 30, 2021
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Reply Flag
Please beware if you are considering entrusting a child's mental health care to Lisa Taylor-Austin. The best interest of the child does not seem to be her main agenda. She decided to discontinue seeing my child an hour before an appointment claiming that her father and I were not following her treatment plan - which was not true. We merely questioned her approach. She, in turn, called DCF saying that we were not responsive to her concerns which was completely false. Seems she did not like to be questioned and expected us to blindly follow or get out. She caused more harm than good. Something is not right with this person!
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
Helpful
Aug 31, 2020
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Reply Flag
I was a patient of Lisa's for about a year and stopped because I was doing better. A year later I have returned, this time via telehealth. I returned to Lisa because she really helped me the first time. I have anxiety and she helped teach me coping tools that no other therapist in the past did. I like her alot. She is always ontime or close it and friendly.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Nicole, pleased client – Jul 13, 2020
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Reply Flag
My teenage son saw Lisa online. She was able to connect with him when no other therapist could. He actually talked to her which my wife and I were surprised about. She is helping him with shyness and feeling better about himself.
What went well
No results
What could be improved
No results
Helpful
John's Dad – Jul 12, 2020
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Reply Flag
My visit was scheduled over the phone. I saw Lisa online in a HIPAA complaint website. She understood me right away and made good suggestions. We have met a few times and will continue our sessions.
What went well
No results
What could be improved
No results
Helpful
Mary M – Jul 12, 2020
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Reply
Lisa worries more about the process and procedures than the cure. She's more concerned about payment for a missed appointment than caring for children. Didn't make sense either because we were never late or gave the impression that travel was difficult. She just seemed more interested in the business side than the medical side. Do not recommend.
What went well
No results
What could be improved
No results
6 people found this helpful
Helpful
All About The Process – Apr 30, 2020
We can't confirm or deny who our clients are....Read More
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Reply
Lisa is all about the money and not the care. My child was seeing Lisa for anxiety, depression and school avoidance. After meeting with my child for a few months Lisa gave my child an ultimatum or should i say she gave me the ultimatum to give to my child "Go to school or you can't see me anymore" This IS what she was seeing my child for! She abruptly without talking to my child refused to see them again. Yes, my child's therapist cast my child aside without warning or telling my child it was coming. I confronted Lisa and said it was not ethical of her. Lisa then reported my family to child services. Lisa then charged my card that she had on file for $100 siting that was for the time she spent on the report to Child services! We then were dragged through the mud from child services only for them to drop the case as unfounded. But this process really hurt my child. In the end Lisa caused way more damage. I urge you to keep your children far far away from this provider!
What went well
  • Wait times
What could be improved
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
6 people found this helpful
Helpful
Feb 25, 2020
We can't confirm/deny client contact. Clients are...Read More
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Reply Flag
I saw Lisa for counseling in NY years ago. She then moved to CT. While I was visiting family in CT recently, I was able to return to see her. She helped me resolve unresolved issues and was able to bill my insurance for a small copay. Fast call back. Best around.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Amy – May 28, 2018
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Reply Flag
I saw Lisa for counseling for my anxiety. She was knowledgeable, helpful and professional. She taught me new coping skills and made the billing with my insurance company very easy with no problems at all. I liked that she was able to accommodate my schedule after work. I moved away but if I hadn't I would continue using Lisa's services.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
John – May 28, 2018
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Reply Flag
Always on time. Nice lady. Very organized. We didn't know our insurance coverage and she found out for us. She encouraged us to also call to make sure we have the same info. We called and were told the same thing she was. When she processed the claim, they paid a different amount and she promptly refunded us. Honest! Our son loves her.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Michael D in Milford, CT – Jan 05, 2018
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Reply Flag
I find Ms. TAYLOR-Austin to be a very down to earth professional. By this I mean that she meets you where you are. She allows one to feel safe secure and that your mental health is her goal. I would definitely recommend her to my inner circles.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
East Haven, CT – Mar 10, 2017
Thank you for your review. We like to be of...Read More
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Reply Flag
Quick response time. Got an appointment quickly. Kind and knowledgeable.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Orange, CT – Mar 05, 2017
Thank you for your review. We like to be of...Read More
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About Me

Care Philosophy

I am a down-to-Earth Licensed Professional Counselor who respects my patient's values and opinions. As a counselor my role is to help my patients by giving...Read more

Biography

Lisa Taylor-Austin counsels adolescents and adults. Her approach is down-to-Earth.

Ms. Taylor-Austin is a Licensed Professional Counselor (CT-001282);...
Read more

Specialties

  • Counseling
  • Anxiety Disorders
  • Behavioral Therapy
  • Grief and Bereavement
  • Individual Counseling
  • Legal Medicine
  • Mental Health
  • Pediatric Mental Health
  • School Counseling
  • Women's Counseling
Less...

Education

1988
SUNY Brockport
1985
SUNY Brockport
Undergraduate School
University of New England / Main Campus

Frequently Asked Questions

What other Counselors practice nearby?

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Does Lisa Taylor-Austin, LPC offer telehealth services?

Lisa Taylor-Austin has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

What are Lisa Taylor-Austin, LPC's top areas of care?

Lisa Taylor-Austin frequently treats Adolescent Counseling, Anxiety, and Bipolar II Disorder. See all procedures and conditions Lisa Taylor-Austin treats.

Where is Lisa Taylor-Austin, LPC's office located?

Lisa Taylor-Austin's office is located at 57 Plains Rd Ste 2c, Milford, CT 06461. Find other locations and directions on Healthgrades.

How can I make an appointment with Lisa Taylor-Austin, LPC?

Find contact information here to make an appointment.

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for Connecticut
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check if Lisa Taylor-Austin treats your condition or procedure

Lisa Taylor-Austin's conditions and procedures:

  • Adolescent Counseling
  • Anxiety
  • Bipolar II Disorder
  • Counseling Services
  • Depressive Disorders
  • Mood Disorder Due to a General Medical Condition
  • Stress

Insurance Check

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Lisa Taylor-Austin accepts

Accepted insurance can change. Please double-check when making an appointment.

(203) 522-6164

Lisa Taylor-Austin accepts the following insurance:

Aetna
Aetna POS
Aetna PPO
Behavioral Health
Choice
Choice Open Access POS
Choice Plus POS II
Choice POS
Choice POS II
Commercial HMO
Anthem
$0 Cost Share AI-AN (Pathway X - EPO/ Individual Via Exchange) EPO
$0 Cost Share AI-AN (Pathway X - EPO/ Individual Via Exchange)-CA EPO
$0 Cost Share AI-AN (Pathway X - HMO/ Individual Via Exchange)-CA HMO
Advantage HMO
Advantage PPO
Anthem PPO
Blue Open Access PPO
BlueCare Health Plan (with Expanded Network - Tiered)-CT
BlueChoice New England Network-CT
Bronze Century Preferred w/HSA-CT PPO
Bronze Century Preferred-CT PPO
Century Preferred Select (Tiered - Charter)-CT
Century Preferred Select (Tiered - Elm)-CT
Century Preferred Tiered (Select Network)-CT
Century Preferred-CT
City of New Haven - BlueCard-CT
City of New Haven - Century Preferred-CT
Direct Access w/HSA HMO
Gold Pathway CT PPO
Gold Pathway CT Tiered PPO
Gold Pathway CT Tiered-CT PPO
Gold Pathway CT w/HSA PPO
Gold Pathway CT w/HSA-CT PPO
Gold Pathway CT-CT PPO
Gold Pathway Enhanced Tiered-CT HMO
Gold Pathway X Enhanced-CT HMO
Pathway CT (Small Grp)-CT HMO
Pathway CT (Small Grp)-CT PPO
Pathway CT Tiered (Small Grp)-CT PPO
Pathway Enhanced (Ind)-CT HMO
Pathway Enhanced Tiered (Ind)-CT HMO
Pathway X Ind PPO Direct Access CT
Platinum BlueCare-CT HMO
Platinum Century Preferred EPO-CT
Platinum Century Preferred-CT PPO
Platinum Pathway CT HMO
Platinum Pathway CT PPO
Platinum Pathway CT-CT HMO
Platinum Pathway CT-CT PPO
Platinum Pathway X-CT PPO
Silver Century Preferred Tiered w/HSA-CT PPO
Silver Century Preferred w/HSA-CT PPO
Silver Century Preferred-CT PPO
Silver Pathway CT PPO
Silver Pathway CT Tiered PPO
Silver Pathway CT Tiered w/HSA PPO
Silver Pathway CT Tiered w/HSA-CT PPO
Silver Pathway CT Tiered-CT PPO
Silver Pathway CT w/HSA PPO
Silver Pathway CT w/HSA-CT PPO
Silver Pathway CT-CT PPO
Silver Pathway Enhanced Tiered for HSA-CT HMO
Silver Pathway Enhanced Tiered-CT HMO
State BlueCare (Local Network only)-CT
State BlueCare (with Expanded Network - Tiered)-CT
State BlueCare (with Expanded Network)-CT
State Preferred (Tiered)-CT
State Preferred-CT
Yale New Haven Health System - Tiered-CT PPO
Blue Cross Blue Shield
Blue Access PPO
Blue Advantage HMO
Blue Advantage Plus
Blue Advantage Plus HMO
Blue Advantage PPO
Blue Card PPO
Blue Cross Blue Shield PPO
Preferred Care Blue PPO
Preferred Plan PPO
Preferred Plus
Cigna
Choice Fund
Choice Fund PPO
Cigna HMO
Cigna Network
Cigna POS
Cigna PPO
Commercial HMO
Commercial PPO
Open Access
Open Access HMO
Open Access Plus
Harvard Pilgrim Health Care
Husky Health
Husky A
Husky B
Husky C
Husky D
Magellan Health Services
Magellan Health Services HMO
MultiPlan
MultiPlan PPO
PHCS Network PPO
Oxford Health Plans
Commercial HMO
Freedom Plan
Freedom Plan HMO
Liberty Plan HMO
Oxford Health Plans HMO
Oxford Health Plans POS
UnitedHealthCare
Basic PPO
Choice
Choice Plus
Choice Plus POS
Choice Plus PPO
Commercial HMO
Oxford Liberty
Value Options
Behavioral Health
Value Options HMO
Value Options POS
Value Options PPO

Locations

The Taylor-Austin Group, LLC

The Taylor-austin Group LLC57 Plains Rd Ste 2c Milford, CT 06461
1

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