She did not understand enough about the condition I needed help with and was not able to give good advice or help. Also, she keeps your credit card on file and will charge it without consent (makes you fill out a contract in advance) for missed sessions as she argues that she can not claim the session fee from your insurance. I find that extremely unprofessional that she would then compare it to a concert that you bought tickets for and did not go to. Very hurtful and unprofessional