Kathleen Coates, AUD

AudiologyFemale

Kathleen Coates
Accepting new patients

Coates Hearing Clinic PA

1652 E Booker Dairy Rd Smithfield, NC 27577

Make an Appointment

(919) 300-5438

Kathleen Coates, AUD is a Audiology in Smithfield, NC. She is accepting new patients. Be sure to call ahead with Kathleen Coates to book an appointment.

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Low Wait Times
    Patients are usually seen in 10 minutes or less.
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for North Carolina
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check if Kathleen Coates treats your condition or procedure

Kathleen Coates' conditions and procedures:

  • Adult Hearing Loss Rehabilitation
  • Balance Disorders
  • Bone Anchored Hearing Aid Implant
  • Brainstem Auditory Evoked Response Test
  • Cochlear Implant Activation
  • Cochlear Implant Adjustment
  • Conductive Hearing Loss
  • Deafness
  • Ear Disorders
  • Hearing Aid
  • Hearing Aid Adjustment
  • Hearing Disorders
  • Hearing Loss Due to Noise
  • Implantable Hearing Device
  • Osseointegrated Adjustment
  • Osseointegrated Device Activation
  • Presbycusis
  • Sensorineural Deafness
  • Tinnitus
  • Vestibular Disorders
  • Vestibular Testing

Insurance Check

Search for your insurance provider

Kathleen Coates accepts

Accepted insurance can change. Please double-check when making an appointment.

(919) 300-5438

Kathleen Coates accepts the following insurance:

Anthem
National (BlueCard) PPO
Blue Cross Blue Shield
Blue Card PPO
Blue Cross Blue Shield of North Carolina
Cigna
Cigna PPO
Open Access Plus
Humana
MedCost
Medicare
Tricare

Kathleen Coates' Reviews

Likelihood to recommend Kathleen Coates

5.0

Based on 17 ratings

5 Stars
100%
(17)
4 Stars
0%
(0)
3 Stars
0%
(0)
2 Stars
0%
(0)
1 Star
0%
(0)
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Leave a review

How likely are you to recommend
Kathleen Coates
(Select your rating)
What went well
No reviews yet
What could be improved
No reviews yet
RecentHighestLowestMost Helpful
Kate and staff are very professional, friendly and caring in all they do. They take time to understand patient needs on a personal level.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Carlena and Carl – Aug 03, 2020
Very good service and assistance with my hearing problem. Really good to have Coats Hearing Clinic here in Smithfield, I was driving to Wake Forrest with the Hearing Aids I had before these. Coats and staff have been very helpful with all my questions and service needs. Thank you for your excellent SERVICE.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
T.E. Mitchell – Mar 11, 2020
I drive from Holly Springs to Smithfield b/c Dr Kate is WHO I TRUST for my hearing needs! i have a cochlear implant and a hearing aid. Just went for a total work up and re-mapping. I can tell you I left there hearing more than ever! If you are hearing impaired....GO HERE! She knows what she is doing! (And she is sweet as can be) ??
Helpful
May 18, 2019
Dr. Coates provided extraordinary care from in providing my initial hearing exam to the fitting of my first hearing aids. Exceptional service in explaining all aspects of my need for hearing aids and no rush home town experience. Would highly encourage anyone considering hearing aids to contact her. These hearing aids have provided me a much better hearing experience and quality of life. Hearing my grandchildren and even birds for the first time in years was the best.
Helpful
Mar 24, 2019
I highly recommend Dr Kate’s hearing services. She helped put me into good hearing aid that made a real difference and was affordable. My prior experience with one of the warehouse clubs was not good. She also has a nice smile and pleasant attitude.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Richard Taylor in Raleigh, NC – Jun 09, 2018
I just recently had to get hearing aids and it was devastating to me. Dr. Coates made the transition much more bearable and easy. She is a very patient, caring and compassionate doctor and I would recommend to anyone that needs help with their hearing to please go and see her. She never makes you feel rushed and takes the time to answer any questions and concerns. She helped me pick out the hearing aids that best suited my needs and I would go to her again in a minute ! She is wonderful !
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
D Bell in RALEIGH – Mar 17, 2018
Dr Coates has been phenomenal and patient we me since I became a patient of hers. She really takes time to understand my need and does everything she can to make sure I am happy when leaving the office. She goes above and beyond to help, even outside of office hours and goes the extra mile to make sure I have supplies I need for my aids. Living in Lumberton it becomes difficult getting supplies, but Dr Coates always makes sure I do not go without. I highly recommended her.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lisa in Lumberton – Feb 08, 2018
Dr. Coates is the epitome of what a healthcare professional should be: knowledgeable, empathetic, positive, sensitive, and compassionate.. She possesses not only exceptional expertise in her field, but she has the patience and sensitivity to encourage and support her patients. She is extremely well informed about all aspects of the cochlear implant and is unflagging in her commitment to help bring hearing to those of us who have have undergone that procedure. Bravo, Dr. Coates!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Charlotte, NC – Dec 21, 2017
We love Dr. Coats. She corrected my moms vertigo, which she had been bothered with for over 2 years. She & Dr McElveen WILL figure out what the problem is & how to fix it. We were told that mom couldn’t ever hear again out of her right ear & nothing could be done. SHE CAN NOW HEAR!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Janice Spoon in Asheboro, NC – Oct 20, 2017
I am so impressed with Dr Tolin's knowledge, patience, and the level of detailed care she shares with her patients. She has a thorough understanding of how the hearing aids work, and she makes sure that the patient understands thoroughly how to use them before leaving her office. She has a very friendly, gentle personality and she genuinely cares about her patients.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Lisa in Apex, NC – Jan 25, 2017
She is very professional ,and at the same time, very personable. She has a unique way of explaining the situation so everyone can understand. She's readily available to answer any and all questions so the patient leaves with complete knowledge of his condition. She has an extremely calming effect. A very unique all around Doctor....... The BEST
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Chet Alexander in Raleigh, NC – Dec 08, 2016
Dr. Kate has been gentle and kind as well as very helpful. She carefully explained the procedures she was carrying out and made me comfortable with each step. This is my first experience with hearing aids and I am extremely happy to be able to hear again. Dr. Kate is quite capable and I am glad that she and I are working together.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Catherine Davis in Wake Forest, NC – Oct 26, 2016
Dr. Kate Tolin provides excellent care and is great to work with. She helped through the process of getting a cochlear implant, which has helped my hearing greatly. She was very good at explaining the device and the operation to embed it. she has also been very diligent and patient in tuning the device to get the maximum benefit. I am very grateful to Kate for her help through this whole process over the past 2 years. Thank you, Jan Kane
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Jan Kane in Pinehurst, NC – Sep 18, 2016
Extremely competent and patient. She took time to adjust carefully the programming on my BAHA BP110. I've had it for three years and it now works better than ever before for my single-sided deafness.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Jean Artley in Elon, NC – Jul 29, 2016
Very congenial. Kept us informed throughout the entire process and answered all our questions.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Will in Fuquay Varina, NC – Jul 01, 2016
Dr. Tolin is a caring professional that provides excellent services.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Lewis Jourden in Fayetteville, NC – Mar 30, 2016
Dr. Tolin is the best audiologist. I have worked with several audiologist, and Dr. Tolin is the only person who could help correct all my issues. I have moderate to severe hearing loss, and almost no understanding in my left ear. Dr. Tolin was very creative in her adjustments for my hearing aid. I had many issues including lack of understanding on the phone, too much road noise while in the car, and too much background noise in public places. Dr. Tolin FIXED THEM ALL. SHE IS A MUST SEE!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Cary, NC – Mar 17, 2016

Leave a review

How was your experience with Kathleen Coates?

About Me

Biography

Kathleen Coates, AUD is a Audiology in Smithfield, NC. She is accepting new patients. Be sure to call ahead with Kathleen Coates to book an appointment.

Specialties

  • Audiology
  • Audiology Technology
  • Hearing Instruments

Education

Wake Forest Baptist Medical Center
Residency Hospital
The University Of Akron-Northeast Ohio Au.D. Consortium
Medical School
Ohio State University
Undergraduate School

Frequently Asked Questions

Is Kathleen Coates, AUD accepting new patients?

Kathleen Coates, AUD generally accepts new patients on Healthgrades. You can see Kathleen Coates' profile to make an appointment.

Does Kathleen Coates, AUD accept my insurance?

Use the Healthgrades insurance check to verify if Kathleen Coates accepts your insurance.

What are Kathleen Coates, AUD's top areas of care?

Kathleen Coates frequently treats Adult Hearing Loss Rehabilitation, Balance Disorders, and Bone Anchored Hearing Aid Implant. See all procedures and conditions Kathleen Coates treats.

Where is Kathleen Coates, AUD's office located?

Kathleen Coates' office is located at 1652 E Booker Dairy Rd, Smithfield, NC 27577. Find other locations and directions on Healthgrades.

Does Kathleen Coates, AUD offer telehealth services?

Kathleen Coates has not yet indicated whether they offer telehealth services. Please contact the office to check for availability/eligibility.

How can I make an appointment with Kathleen Coates, AUD?

Find contact information here to make an appointment.

Locations

Coates Hearing Clinic PA

Coates Hearing Clinic PA1652 E Booker Dairy Rd Smithfield, NC 27577
1
  • Call
  • Fax
  • Hours
    • Mon: 9:00am - 5:00pm
    • Tue: 9:00am - 5:00pm
    • Wed: 9:00am - 5:00pm
    • Thu: 9:00am - 5:00pm
    • Fri: 9:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions