Jinnie Cristerna, LCSW

Clinical Social WorkFemaleAge 48

Jinnie Cristerna
Accepting new patients
Telehealth services available

International High Achievers, P.C.

1750 E Golf Rd Ste 395d Schaumburg, IL 60173

Make an Appointment

(312) 382-8710

Jinnie Cristerna, LCSW is a Clinical Social Worker in Schaumburg, IL. She is accepting new patients and has indicated that she accepts telehealth appointments. Be sure to call ahead with Jinnie Cristerna to book an appointment.

Healthgrades Provider Compare™

Quickly compare more Clinical Social Workers in your area

Care Philosophy

"Each patient receives a customized treatment plan that can include clinical, psycho-spiritual or an integrated approach. Dr. Cristerna encourages the patient to be active in creating their treatment plan an..."

- Jinnie Cristerna, LCSW

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Recent Reviews
    Reviews made in the last 30 days. See reviews

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for Illinois
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check if Jinnie Cristerna treats your condition or procedure

Jinnie Cristerna's conditions and procedures:

  • Adjustment Disorder
  • Adolescent Counseling
  • Anxiety
  • Attention Deficit Disorder (ADD)
  • Behavior Modification
  • Behavioral Disorders
  • Bipolar Disorder
  • Cognitive Behavioral Therapy (CBT)
  • Counseling for Gay and-or Lesbian Individuals
  • Counseling Services
  • Couples Therapy
  • Depressive Disorders
  • Family Psychotherapy
  • Grief
  • Grief Therapy
  • Group Psychotherapy
  • Hypnosis (Medical Hypnotherapy)
  • Individual Therapy
  • Marital and Family Psychotherapy
  • Obsessive-Compulsive Disorder (OCD)
  • Post-Traumatic Stress Disorder (PTSD)
  • Psychotherapy Services
  • Relationship Issues
  • Relaxation Therapy
  • Separation Anxiety
  • Stress
  • Stress Management

Insurance Check

Search for your insurance provider

Jinnie Cristerna accepts

Accepted insurance can change. Please double-check when making an appointment.

(312) 382-8710

Jinnie Cristerna accepts the following insurance:

Anthem Blue Cross Blue Shield
Anthem Blue Cross Blue Shield PPO
Blue Cross Blue Shield
Blue Card PPO
Blue Cross Blue Shield of Illinois
Blue Choice
Blue Cross Blue Shield of Illinois PPO
Cigna
Cigna PPO
LocalPlus
Optum
Behavioral Health
UnitedHealthCare
United Healthcare

Jinnie Cristerna's Reviews

Likelihood to recommend Jinnie Cristerna

4.8

Based on 40 ratings

5 Stars
92.5%
(37)
4 Stars
0%
(0)
3 Stars
2.5%
(1)
2 Stars
0%
(0)
1 Star
5%
(2)
healthgrades logo

Leave a review

How likely are you to recommend
Jinnie Cristerna?
(Select your rating)
What went well
  • Appointment wasn't rushed (35)
  • Listened & answered questions (35)
  • Appointment scheduling (34)
What could be improved
  • Didn't trust the provider's decisions (1)
  • Difficult to schedule appointment (1)
  • Staff wasn't friendly (1)
RecentHighestLowestMost Helpful
Reply Flag
Jinnie has been with me throughout early parts of my life and during my Taekwondo journey, now she’s helped me during this transition into adulthood and I couldn’t think of anyone else better to help guide me than her. She’s helped me shine light on emotional traumas I’ve been unconscious from for a long time and I’m seeing openings for opportunities thanks to her assistance, gratitude!
What went well
  • Appointment scheduling
  • Appointment wasn't rushed
  • Listened & answered questions
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jun 08, 2021
×Post a ResponseAre you Jinnie Cristerna, LCSW?
Reply Flag
I needed a little help during these unprecedented times. I was skeptical, this being my first time using a therapist. From the first online visit, Dr. Cristerna was able to listen, bypass the intellect and quickly get to the heart of matters with great care and precision and direct me to appropriate strategies resulting in effective solutions. She was so amazing, it felt like simply sharing with a BF! If you need clarity, encouragement, a deeper understanding of self and how you show up in the world, and effective strategies for life, you need her on your team, I promise! Don’t hesitate! ??
What went well
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
SP – Apr 23, 2021
Oh, thank you so much for such a wonderful review...Read More
×Post a ResponseAre you Jinnie Cristerna, LCSW?
Reply Flag
Dr. Cristerna is simply amazing. She is excellently trained, compassionate and empathic. She is effective at understanding me and my concerns. More than simply helping me through them, she also teaches me how to heal myself. It refreshing to have access to a true expert and advocate.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Jan 24, 2021
Thank you so much! It takes commitment and follow...Read More
×Post a ResponseAre you Jinnie Cristerna, LCSW?
Reply Flag
Dr. Christerna turn the lights on for me and gave me a flashlight to walk with for future. 0 to 100 is the space I now walk in following working with Dr. Christerna. She had the answer to my therapy woahs. On point advice, on track listening connect the dots wholistic mental healing. I would gladly hold an advertising flip board for Dr. Christerna that said, “GET HELP HERE!”, because you really do. Thanks Doctor! ;-)
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Cee – Jan 05, 2021
LOL, CEE! Your sense of humor makes me smile...Read More
×Post a ResponseAre you Jinnie Cristerna, LCSW?
Reply Flag
Dr. Jinnie is, and I know this is an often overused word, - Remarkable. He ability to get deep quick allowed me to feel heard and understood for the first time in a long time. She has that special ability that I was seeking in a therapist.
What went well
  • Appointment scheduling
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 02, 2021
Oh, sweet soul. You are the one who is truly...Read More
×Post a ResponseAre you Jinnie Cristerna, LCSW?
Reply Flag
I had a wonderful series Rohun sessions with Dr. Christerna and I was amazed at how healing packed they were. I felt safe and encouraged to take the process for everything it had to offer and I am so glad that I did. I would encourage anyone on the fence to absolutely give this treatment a try.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 29, 2020
You are one of the few who are able to do RoHun...Read More
×Post a ResponseAre you Jinnie Cristerna, LCSW?
Reply Flag
I first reached out to Dr Jinnie with the intention of identifying and working through mental and emotional blockers that prevented me from taking my business to the next level. She has done much more for me than to address these. Dr Jinnie has helped me dig into deeply rooted parts of my psyche that permeate everything I believe, think and do. She has an amazing power of reading me like an open book and replaying the things I share through very different lenses. All in all, the benefits of working with Dr Jinnie are well beyond the reason why I contacted her in the first place.
What went well
  • Appointment scheduling
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Dec 23, 2020
Thank you so much for a thoughtful and candid...Read More
×Post a ResponseAre you Jinnie Cristerna, LCSW?
Reply Flag
I recently started seeing Jinnie when I realized I was at a point in my life where I was spiralling and I wanted something different. She's a rare type of person who is equal parts compassionate and understanding while also never BSing you and will tell you how it is. I've only worked with her for a short time but I feel so much better and more hopeful for the future. She is someone who can make anyone comfortable and is a genuine kind soul that you can trust.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Jul 08, 2020
Thank you so much for such an honest and accurate...Read More
×Post a ResponseAre you Jinnie Cristerna, LCSW?
Reply Flag
Dr Jinnie is the best!!! I have had the pleasure of working with her over a year now and it is truly more than I ever expected therapy to be. I was a skeptic but she won me over by using different tools to get me to a place where I could breakthrough certain things in my life and gave me new ways to process thoughts and emotions unlike traditional therapy. She is very compassionate and real. She goes all out to help you heal but don’t try to BS her because she will call it up and out. I swear you’ll wind up feeling like she’s a good girlfriend or aunty after you work with her for a while! Check her out!!!! She’s good for the soul!!!
What went well
  • Appointment scheduling
  • Office environment
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
6 people found this helpful
Helpful
Brittany B. – Feb 11, 2020
Thank you so much, Brittany! I am glad that you...Read More
×Post a ResponseAre you Jinnie Cristerna, LCSW?
Reply Flag
In my long 40 years this time around on Mother Earth I have yet to meet someone as integrated and knowledgeable of shadow work and integrating fractured parts of yourself than Jinnie. Her breadth of background, professional and personal experience make her one who I recommend wholeheartedly even to the shyest of us. I don’t trust many people but I did trust Jinnie to do her job, and do her job she did. I had undiagnosed Chronic Lyme Disease for 13 years and Jinnie and RoHun were one of my last stops along my path of healing my mind-body-soul to become functional again and reintegrate back into the world. It is not lost in me that there’s even more psychological work after this but I am up for the inner heavy lifting and consistent spiritual insight to keep my wellness optimal. I am living again! Thank you from the bottom of my heart, Jinnie.
What went well
No results
What could be improved
No results
6 people found this helpful
Helpful
Feb 08, 2020
Thank you so much for a thorough review. Yes,...Read More
×Post a ResponseAre you Jinnie Cristerna, LCSW?
Reply Flag
I was a patient of Dr. Cristerna's for a few months when everything in my life was spinning out of control.u know, there's not much more to be said, other than amazing. I would leave appointments feeling like I was in a boxing match. (Hear me out here, it's a good thing!) Dr. Jinnie kept bringing it to the table to make me see different perspectives. I am the most calm, level-headed, and rational thinking that I've ever been in my entire existence. I no longer see her, but her videos and emails continue to make me stronger and more intune. I cannot say enough amazing things about how this woman has changed my entire perspective. 100 percent recommend!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
7 people found this helpful
Helpful
MS – Jan 05, 2020
Hello and thank you for leaving such an accurate...Read More
×Post a ResponseAre you Jinnie Cristerna, LCSW?
Reply Flag
From the first email I had sent about making an appointment there was an open line of communication and she made herself very accessible with any follow ups. Never would I feel rushed in any of our sessions and I always felt that I left leaving on a high note. Not knowing what to expect with the hypnotherapy, she did a great job explaining and answering all my questions. I have seen a therapist for “regular talk therapy” for 5/6 months prior to my first appointment and I can truly say I had accomplished so much more in the 1 month I’ve been with Jinnie.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
6 people found this helpful
Helpful
Jan 02, 2020
Thank you for leaving a review for others so they...Read More
×Post a ResponseAre you Jinnie Cristerna, LCSW?
Reply Flag
I would absolutely recommend Dr. Cristerna. My first session with her, she was very warm. I felt safe with her the entire time. I especially appreciated her sensitivity to recent trauma. She provided complicated information in an easily digestible way and the instructions after our session were given in the same way. My favorite aspect of working with Dr. Cristerna is that she empowers her patients to take control of their mental health. Moving forward years later, I find myself implementing what I learned from working with Dr. Jinnie Cristerna nearly everyday. One my biggest takeaways (that we worked on in the virtual follow up after my in person session) was the responsibility that I have in every situation. I honestly think about that lesson now in every situation where something seems inexplicable or unfair. I feel stronger, capable and even excited to sort out and take responsibility for my life. She is also very open to keeping in touch with patients. Thank you, Dr. Jinnie.
What went well
No results
What could be improved
No results
6 people found this helpful
Helpful
Adele (Revised) – Dec 10, 2019
Oh, Adele ... how sweet of you to post such a...Read More
×Post a ResponseAre you Jinnie Cristerna, LCSW?
Reply Flag
A few months back I was in a very difficult space, but when I found Dr. Cristerna she was like a breath of fresh air. I don’t think she even realizes how much she has helped me. She meets you where you are, so that she can reach you. She has helped me make sense of some things and consider perspectives that I hadn’t before. I feel like having her on your team will help you level up!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
6 people found this helpful
Helpful
Tina – Oct 18, 2019
Thank you so much for a wonderful review! I am so...Read More
×Post a ResponseAre you Jinnie Cristerna, LCSW?
Reply Flag
I’ve known Dr. Christerna for several years and started seeing her as a patient several months ago. I’ve always appreciated her kind, compassionate, nonjudgmental and insightful approach to life and its challenges and I appreciate it even more now as a patient. I’ve had positive, helpful experiences when I’ve sought out therapy at two other times in my life, but with Dr. Christerna, I’ve had more breakthroughs in a shorter amount of time on a deeper level. Her approach empowers me to make progress on my own and honors the mental, emotional and spiritual aspects of my well-being in a way that I have not experienced before. It’s building on the work I’ve already done and integrating the missing pieces. It’s been a beautiful, healing experience.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
4 people found this helpful
Helpful
JMS – Oct 02, 2019
Thank you so much, sweet soul! I am so happy for...Read More
×Post a ResponseAre you Jinnie Cristerna, LCSW?
Reply Flag
Being in Dr. Cristerna’s presence is freeing. Her nonjudgmental, spiritually open, compassionate approach makes me feel safe and eager to share. I know I can be vulnerable in front of her. She has the skills and the wisdom to guide and support me while consistently leading me toward more confidence in myself and a greater understanding of my feelings and my needs. She’s not one of those professionals who seeks to make clients dependent on her. She’s teaching me to trust my journey, my instincts, and my voice. She is honest, clear, and present.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Jeryl Prescott Gallien – Oct 01, 2019
Thank you so much for sharing your experience,...Read More
×Post a ResponseAre you Jinnie Cristerna, LCSW?
Reply Flag
Visit was amazing. Had the pleasure of being on the retreat in Ecuador. Everything from the accommodations and meals to the activities and actual sessions with Jinnie were awesomely healing. Truly blessed by the experience.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Karen Bradley Brown – Oct 01, 2019
Thank you, Karen! It was awesome having you on...Read More
×Post a ResponseAre you Jinnie Cristerna, LCSW?
Reply Flag
I have been a client of Dr. Jinnie Cristerna for several months now. During my initial appointment, she listened to what I felt were my original reasons for seeking counseling and therapy. Within a short period of time, she advised me of what she felt were more underlying issues that were more to the core of some of my feelings I had been experiencing. Dr. Jinnie is able to speak to you at a level that doesn’t seem clinical and cold, but more like your just speaking to a close confident, but with objective recommendations and exercises to allow you to live a more fulfilling life. You learn to embrace the positive experiences happening in your life, without being overburdened by what is happening around you that is not yours to own. She is quick to respond when called and very accommodating whenever needed.
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Randy – Oct 01, 2019
Thank you for sharing your experience, Randy!...Read More
×Post a ResponseAre you Jinnie Cristerna, LCSW?
Reply Flag
I started seeing Dr.Cristerna a few months ago. I have never seen a therapist before so I was not sure what to expect . I searched long and hard to find the therapist that really stood out to me . There was something about Dr.Cristerna that made me feel comfortable.. I felt like I wanted to see her and speak to her. After making my first appointment it was unreal, the things I discovered about myself in just a matter of an hour. A few session later, ( including a hypnotherapy ) which was life changing by the way. I feel like I am on the right track to becoming the best me that I can be. There is no way I could have discovered these deep rooted issues alone. I look forward to working with Dr.Cristerna and continue to become the best version of me! I can’t thank her enough. No matter the issue, she can help you too!
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Kat – Sep 30, 2019
Thank you for sharing, Kat! You were so ready to...Read More
×Post a ResponseAre you Jinnie Cristerna, LCSW?
Reply Flag
There's soooo many amazing things I can say about Dr.Jinnie Cristerna!!! Me and my fiance began seeing Dr.Cristerna for couples therapy which lead us into learning so much about one another as individuals. There has been so much growth between the two of us individually and also together. She is so relatable, never lets you feel judged, hears both side and allows the other to have complete understanding. She is very personable. I have already started to share our experience with my friends and family about how AMAZING she is. I would highly recommend her to everyone. I look forward to every session and cant wait for my next!
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Shenika A. – Sep 18, 2019
Hi Shenika! Thank you for such a thoughtful...Read More
×Post a ResponseAre you Jinnie Cristerna, LCSW?

Leave a review

How was your experience with Jinnie Cristerna?

About Me

Care Philosophy

Each patient receives a customized treatment plan that can include clinical, psycho-spiritual or an integrated approach. Dr. Cristerna encourages...Read more

Biography

Dr. Jinnie Cristerna has been practicing integrated mental health, evidence-based, and spiritual psychotherapy, for over 27 years. She is an ordained minister,...Read more

Specialties

  • Clinical Social Work
  • Alternative Medicine
  • Anxiety Disorders
  • Behavioral Therapy
  • Clinical Psychology
  • Cognitive & Behavioral Psychology
  • Counseling
  • Eating Disorders
  • Family Planning
  • Hypnosis
  • Mental Health
  • Psychological Trauma
  • Psychology
  • Psychotherapy
Less...

Education

1999
University of Chicago IL
1994
Franklin and Marshall College, Lancaster, PA
Undergraduate School

Frequently Asked Questions

Does Jinnie Cristerna, LCSW offer telehealth services?

Jinnie Cristerna has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

Is Jinnie Cristerna, LCSW accepting new patients?

Jinnie Cristerna, LCSW generally accepts new patients on Healthgrades. You can see Jinnie Cristerna's profile to make an appointment.

Does Jinnie Cristerna, LCSW accept my insurance?

Use the Healthgrades insurance check to verify if Jinnie Cristerna accepts your insurance.

What are Jinnie Cristerna, LCSW's top areas of care?

Jinnie Cristerna frequently treats Adjustment Disorder , Adolescent Counseling, and Anxiety. See all procedures and conditions Jinnie Cristerna treats.

Where is Jinnie Cristerna, LCSW's office located?

Jinnie Cristerna's office is located at 1750 E Golf Rd Ste 395d, Schaumburg, IL 60173. Find other locations and directions on Healthgrades.

How can I make an appointment with Jinnie Cristerna, LCSW?

Find contact information here to make an appointment.

Locations

International High Achievers, P.C.

Schaumburg1750 E Golf Rd Ste 395d Schaumburg, IL 60173
1
  • Call
  • Fax
  • Hours
    • Mon: 9:00am - 7:00pm
    • Tue: 9:00am - 1:00pm
    • Wed: 12:00pm - 6:00pm
    • Thu: closed
    • Fri: 9:00am - 3:00pm
    • Sat: closed
    • Sun: closed
  • Directions
Downtown Chicago625 N Michigan Ave Ste 1750 Chicago, IL 60611
2
  • Call
  • Fax
  • Hours
    • Mon: closed
    • Tue: 2:00pm - 6:00pm
    • Wed: closed
    • Thu: closed
    • Fri: closed
    • Sat: closed
    • Sun: closed
  • Directions