Dr. Jessica Hillner, OD
Discover Vision Centers
11010 Haskell Ave Kansas City, KS 66109Accepting new patients
Dr. Hillner's Reviews
Likelihood to recommend Dr. Hillner
Leave a review
How likely are you to recommendDr. Hillner?(Select your rating)
What went well
- Office environment (33)
- Staff friendliness (33)
- Trusted the provider's decisions (33)
What could be improved
- Didn't explain conditions well (2)
- Didn't listen or answer questions (2)
- Didn't trust the provider's decisions (2)
Reply Flag
Wonderful experience at Dr. Hillner’s practice. Very friendly staff. The exam went smooth and both the technician and Dr. Hillner were courteous and knowledgeable. Would definitely recommend!!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Scott B – Jan 26, 2021
Reply Flag
Dr. Hillner is very thorough, precise and professional. She seeks to help improve your vision with caring, thoughtfulness and integrity. She exemplifies the bedside manner of a true professional.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Dec 22, 2020
Reply Flag
Dr. Hillier was very professional and knowledgeable.
What went well
No results
What could be improved
No results
Dec 15, 2020
Reply Flag
Very friendly and knowledgeable staff. Felt very comfortable and confident with Dr and all I came in contact with.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Oct 27, 2020
Reply Flag
Dr. Hillner is always very courteous and professional. She thoroughly checks my eyes and recommends the right contacts for my best vision.
What went well
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Trusted the provider's decisions
What could be improved
No results
Kbmatz – Oct 14, 2020
Reply Flag
She is always very friendly and thoughtful. She does a complete examination every time. She doesn't rush you in and out.
What went well
- Appointment scheduling
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Johnetta McConnell – Sep 16, 2020
Reply Flag
Gave a great explanation of what was wrong with my eye! Very personable!
What went well
- Staff friendliness
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Long wait times
Cheryl – Jun 30, 2020
Reply Flag
Dr. Hillner is the best. Very professional and personable.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Amey Parish – Nov 26, 2019
Reply Flag
Dr. Hillner explained everyhting thoroughly and help me understand how aging affects my sight.
What went well
- Trusted the provider's decisions
What could be improved
No results
Nov 26, 2019
Reply Flag
Everyone was nice and helpful.
What went well
- Trusted the provider's decisions
What could be improved
No results
Aug 27, 2019
Reply Flag
She was very detailed and explained things very well.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Tammy Savner – Aug 23, 2019
Reply Flag
Very professional and she addressed all of my concerns. Everyone was very courteous. I do agree with previous review about front office staff speaking too loud when checking patients in. We don’t need to know everyone else’s business.
What went well
- Trusted the provider's decisions
What could be improved
No results
Aug 17, 2019
Reply Flag
Very professional and knowledgeable
What went well
No results
What could be improved
No results
Apr 05, 2019
Reply Flag
Always a very professional experience with Dr. Hillner!! Barry
What went well
No results
What could be improved
No results
Mar 29, 2019
Reply Flag
Dr. Hillner has been managing my Glaucoma from the Legends location. She is always ready to check out any small detail and really gives me the impression she cares about keeping my eyes as healthy as possible. Always a positive experience when I see her.
What went well
No results
What could be improved
No results
Mar 20, 2019
Reply Flag
The receptionist acted rudely when I asked her not to speak out loud when reading off my personal information.
The doctor wasn’t very “warm” or interested in getting to know me or my concerns.
What went well
No results
What could be improved
No results
Mary – Feb 16, 2019
Reply Flag
Friendly, and fast.
What went well
No results
What could be improved
No results
James D Fisher in Kansas city, KS – Feb 09, 2019
Reply Flag
Very comfortable overall visit.
What went well
No results
What could be improved
No results
SandyV in KS – Jan 29, 2019
Reply Flag
Excellent experience. Very satisfied. A true professional. Will go back for future checkups.
What went well
No results
What could be improved
No results
Kansas City, KS – Jan 09, 2019
Reply Flag
Very professional, nice & helpful.
What went well
No results
What could be improved
No results
Jan 02, 2019