Janette Edwards, LCSW

Social WorkFemale

Janette Edwards

Edwards Counseling Associates Corp.

5991 Chester Ave Ste 104 Jacksonville, FL 32217

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(904) 448-1992

Janette Edwards, LCSW is a Social Worker in Jacksonville, FL. Be sure to call ahead with Janette Edwards to book an appointment.

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for Florida
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
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Experience Check

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Insurance Check

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Janette Edwards accepts

Accepted insurance can change. Please double-check when making an appointment.

(904) 448-1992

Janette Edwards accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Ambetter
Superior Health Plan
Blue Cross Blue Shield
Blue Card PPO
Cigna
Cigna HMO
Cigna PPO
LocalPlus
Open Access Plus
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Humana
Choice Care PPO
Preferred PPO
Select HMO
MultiPlan
MultiPlan PPO

Janette Edwards' Reviews

Likelihood to recommend Janette Edwards

3.9

Based on 7 ratings

5 Stars
71.42857142857143%
(5)
4 Stars
0%
(0)
3 Stars
0%
(0)
2 Stars
0%
(0)
1 Star
28.571428571428573%
(2)
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Janette Edwards?
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What went well
  • Appointment scheduling (5)
  • Appointment wasn't rushed (5)
  • Explained conditions well (5)
What could be improved
  • Didn't trust the provider's decisions (2)
  • Difficult to schedule appointment (2)
  • Staff wasn't friendly (2)
RecentHighestLowestMost Helpful
Reply
For every appointment, I stood locked outside of the building for ten minutes each time. Even in the rain. Calls to the front desk would to unanswered and I'd just have to be stranded outside, waiting in the elements/dark. They answer the phone around 40% of the time - get used to leaving voicemails they never respond to. They decided to start billing my insurance, not my employee assistance benefit randomly and without notice. Janette said the cause of this was, "the girl that did your paperwork isn't here anymore." I asked if she could pull the info from prior visits, and she snarkily replied, "I just told you the girl that did your paperwork and billing isn't here anymore. Therefore we don't have your information." They never notified me of this, or asked for the info again. They next tried to tell me that they won't release my records until I cited Florida Statue 456.057 and HIPPA. Janette was was arrogant, condescending, and couldn't furnish answers to my questions when we spoke.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Jan 24, 2020
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Reply
My children and I have been seeing Mrs. Edwards for 6 sessions now and we are gracious for landing in her capable hands. She is knowledgeable in her field and has enough faith to pull you through whatever your struggles. Daughter 11 and son 8 came out of her office today and just looked lighter of spirit. Thank you Janette Edwards and your entire staff for being a loving and supportive team when my team was grieving. We have been delivered. God bless. With great respect, Trisha, Bella and Leo.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jacksonville, FL – Aug 03, 2017
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Reply
I feel so blessed to have been referred to Ms. Edwards. Her guidance and nuturing over the past year has been amazing. I thought my problem was my weight and shes shown me its something much deeper. Im making great strides and loosing the weight for the 1st time ever. Thanks Ms. Edwards. I aopreciate your professionalism and trustworthiness and the ease that I feel when opening up to you is a new experience for me. You are my forever counselor. Thank you so much.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Patricia Jackson in Jacksonville – Jun 15, 2017
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About Me

Biography

Janette Edwards, LCSW is a Social Worker in Jacksonville, FL. Be sure to call ahead with Janette Edwards to book an appointment.

Specialties

  • Social Work
  • Clinical Social Work

Frequently Asked Questions

Does Janette Edwards, LCSW accept my insurance?

Use the Healthgrades insurance check to verify if Janette Edwards accepts your insurance.

Where is Janette Edwards, LCSW's office located?

Janette Edwards' office is located at 5991 Chester Ave Ste 104, Jacksonville, FL 32217. Find other locations and directions on Healthgrades.

Does Janette Edwards, LCSW offer telehealth services?

Janette Edwards has not yet indicated whether they offer telehealth services. Please contact the office to check for availability/eligibility.

How can I make an appointment with Janette Edwards, LCSW?

Find contact information here to make an appointment.

Locations

Practice

Edwards Counseling Associates Corp.5991 Chester Ave Ste 104 Jacksonville, FL 32217
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