Jaime Serrano, APN

Family MedicineFemaleAge 39

Jaime Serrano, APN is a Family Medicine Specialist in Glendale, AZ and has over 14 years of experience in the medical field. She graduated from Rutgers University medical school in 2007. She is accepting new patients and has indicated that she accepts telehealth appointments. Be sure to call ahead with Jaime Serrano to book an appointment.

Jaime Serrano

Arrowhead Health

16390 N 59th Ave Ste 200 Glendale, AZ 85306
Accepting new patients
Telehealth services available

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At a Glance

  • Easy Scheduling
    Patients said scheduling was easy. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.

Experience and Background Checks

Experience
Background

Background Check

Healthgrades does not collect malpractice claims information for Arizona
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check if Jaime Serrano treats your condition or procedure

Jaime Serrano's conditions and procedures:

  • Allergies
  • Anxiety
  • Arthritis
  • Asthma
  • Biopsy
  • Breast Exam
  • Carpal Tunnel Syndrome
  • Congestive Heart Failure
  • COPD (Chronic Obstructive Pulmonary Disease)
  • Depressive Disorders
  • Diabetes
  • Drug Testing
  • Emphysema
  • High Cholesterol
  • Hyperlipidemia
  • Hypertension
  • Immunization
  • Injuries
  • Menopause
  • Motor Vehicle Accident
  • Osteoarthritis
  • Pap Smear
  • Peripheral Autonomic Neuropathy
  • Physical Examination
  • Pneumonia
  • Sexually Transmitted Diseases (STDs)
  • Sleep Apnea
  • Sleep Disorders
  • Stitches
  • Urinalysis
  • Vaccination
  • Wart Removal
  • Wellness Examination
  • Work-Related Injuries

Insurance Check

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Jaime Serrano accepts

Accepted insurance can change. Please double-check when making an appointment.

(623) 334-4000

Jaime Serrano accepts the following insurance:

Accountable Health Plans of America
Accountable Health Plans of America PPO
Aetna
Aetna HMO
Choice Plus POS II
Choice POS
Health Fund POS
Health Fund PPO
Managed Choice POS
Quality Point-of-Service POS
Select
USAccess
Arizona Foundation
Banner Health
Beech Street (Multiplan)
Beech Street (Multiplan) POS
Beech Street (Multiplan) PPO
Blue Cross Blue Shield
Blue Choice
Blue Preferred
Blue Preferred PPO
Blue Traditional PPO
Health Select
Preferred Care Blue
Preferred Care Blue PPO
Preferred Plan PPO
Preferred Plus
Worker's Compensation WC
Blue Cross Blue Shield of Arizona
Blue Cross Blue Shield of Arizona PPO
Care 1st Health Plan
CHAMPVA
Cigna
Cigna HMO
Cigna Network
Cigna POS
Cigna PPO
Great West Healthcare-Cigna HMO
Great West Healthcare-Cigna POS
Great West Healthcare-Cigna PPO
Open Access
Open Access Plus
Cigna-HealthSpring
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Fortified Provider Network
Fortified Provider Network PPO
Galaxy Health Network
Galaxy Health Network PPO
Humana
Choice
Choice Care
Choice Care PPO
Choice PPO
Humana EPO
Humana HMO
Humana POS
Humana PPO
Medicare
Medicare Advantage PPO
MultiPlan
RAN/AMN
PacifiCare Health Systems
PacifiCare Health Systems HMO
PHCS
PHCS PPO
SCAN Health Plan
Three Rivers Provider Network
Tricare
Prime
Standard
Tricare PPO
United Healthcare Community Plan
AHCCCS - AZ Health Care Cost Containment System
UnitedHealthCare
Basic PPO
Choice
Choice EPO
Choice Plus
Choice Plus EPO
Choice Plus PPO
Options PPO
PacifiCare Arizona PPO
PacifiCare HMO
USA Managed Care Organization
USA Managed Care Organization PPO

Jaime Serrano's Reviews

Likelihood to recommend Jaime Serrano

3.8

Based on 9 ratings

5 Stars
66.66666666666667%
(6)
4 Stars
0%
(0)
3 Stars
0%
(0)
2 Stars
11.11111111111111%
(1)
1 Star
22.22222222222222%
(2)
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Jaime Serrano
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What went well
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What could be improved
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RecentHighestLowestMost Helpful
Reply
Jaime is by far the BEST doctor I have ever seen or been to in my life. She is very knowledgeable and professional. She is informed and well educated in diabetic and many other issues ive experienced in the past 4 years. I am very loyal and dedicated to her and her advise and diagnosis when needed. I hope to be able to continue with her for many years to come. I can always be honest and open about all my physical and emotional issues and she is very supportive in finding healthy and safe solutions to my medical needs. She always gets back to you. Always fills scripts and is willing to talk to you during your visits and help you to understand your lab results and how to live a better healthy life. Your the best jaime. Thanks for being my doc..Charles
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Awesome Service !!! – Aug 21, 2020
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Reply
I have never had any issues with her before and always liked and respected her. However, she laughed/smirked at me when I asked for a MRI for my daughter who has had 3 weeks of migraines that wouldn't go away. After the MRI, that I insisted on, my daughter was referred to a neurologist for brain/optic nerve swelling and inflammation. I had to insist on this MRI and good thing I did. My daughter refuses to go back and see her now.
What went well
  • Office environment
What could be improved
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Feb 28, 2020
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Reply
Jamie is by far the best Healthcare specialist I have seen in the last 30 years. She always explains everything about my health thouroughly and takes the time to answer all of my questions...Great Bedside Manner and is not afraid to tell me if I am doing something against my health plan. I would recommend her to anyone.
1 person found this helpful
Helpful
Apr 19, 2019
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Reply
Jaime is Excellent at the care she gives out and recommendations she gives to help correct any health issues that arise. She is very knowledgeable in the field of expertise that she works in. It nice to have someone that actually cares for the patient. I couldn’t ask for anyone better than her. I would recommend her to everyone! Practioners/Dr.’s like her are hard to find,I lucked out finding her! Sincerely Gene C.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Gene Cushing in Glendale, AZ – Feb 21, 2019
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Reply
Thanks for the care, my pain was relieve within the hour.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jim in GLENDALE – Jan 12, 2019
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Reply
Jamie is condescending & uneducated. I felt dismissed & belittled by her. She couldn’t answer any of my sensitive gynecological questions and refused to refer me to a specialist because “they won’t know the answer either.” She offered to run some tests to “pacify” me. Guess what? The tests she ran had irregular results and the OB/GYN I was eventually referred to was able to answer all my unanswerable questions. Save yourself the money and your self-esteem. Go to an actual doctor.
What went well
  • Wait times
What could be improved
  • Office environment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
9 people found this helpful
Helpful
Glendale – Apr 14, 2018
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Reply
Ms. Serrano is a very good professional Nurse. She cares and she really goes the extra mile for her patients. I really enjoy her honesty and bedside manner as she spends a good amount of time with you. She thinks outside the box on things too so she knows her job too so what more can you ask for.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
9 people found this helpful
Helpful
Tony in Peoria, AZ – Nov 22, 2016
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About Me

Care Philosophy

Arrowhead Health Centers is a comprehensive, integrated network of providers that deliver primary care along with pain and injury management, diagnostics,...Read more

Biography

Jaime Serrano is a board-certified adult health nurse practitioner and primary care provider at Arrowhead Health Centers who especially loves helping...Read more

Specialties

  • Family Medicine
  • Adult Health Nursing (Nurse Practitioner)
  • Adult Medicine
  • Men's Health Medicine
  • Nursing (Nurse Practitioner)
  • Women's Health Medicine

Education

2007
Rutgers University
Medical School
2004
Rutgers University
Undergraduate School

Frequently Asked Questions

Does Jaime Serrano, APN offer telehealth services?

Jaime Serrano has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

Is Jaime Serrano, APN accepting new patients?

Jaime Serrano, APN generally accepts new patients on Healthgrades. You can see Jaime Serrano's profile to make an appointment.

Does Jaime Serrano, APN accept my insurance?

Use the Healthgrades insurance check to verify if Jaime Serrano accepts your insurance.

What are Jaime Serrano, APN's top areas of care?

Jaime Serrano frequently treats Allergies, Anxiety, and Arthritis. See all procedures and conditions Jaime Serrano treats.

Where is Jaime Serrano, APN's office located?

Jaime Serrano's office is located at 16390 N 59th Ave Ste 200, Glendale, AZ 85306. Find other locations and directions on Healthgrades.

How can I make an appointment with Jaime Serrano, APN?

Find contact information here to make an appointment.

Locations

Practice

Arrowhead Health16390 N 59th Ave Ste 200 Glendale, AZ 85306
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