I feel sorry that this person feels this way about my care. My focus is prescribing medications utilizing genetic testing. I do work hard to find the best medications with the least side effects for my patients. My counseling involves educating about how ones biology may be influencing them with a focus on self-acceptance, mindfulness, values, exercise, and yoga. We have many counselors in our area and very few prescribing providers, so serve that need. You can only do so much in an hour.