Ceaton Falgiano, LCSW-R
Social Work•Female•Age 51
Accepting new patients
162 Main St Hamburg, NY 14075
Ceaton Falgiano, LCSW-R is a Social Worker in Hamburg, NY. She is accepting new patients. Be sure to call ahead with Ceaton Falgiano to book an appointment.
Ceaton Falgiano's Reviews
Likelihood to recommend Ceaton Falgiano
Leave a review
How likely are you to recommendCeaton Falgiano?(Select your rating)
What went well
- Appointment wasn't rushed (18)
- Listened & answered questions (18)
- Appointment scheduling (17)
What could be improved
- Didn't trust the provider's decisions (4)
- Didn't listen or answer questions (3)
- Staff wasn't friendly (3)
Reply Flag
Ceaton is the most caring, understanding person I know. I have been with her for many years now and she has helped me through so much. Ceaton had given me the tools I need to help in my confidence, my anxiety and my depression.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Mar 17, 2021
Thank you for your feedback! I'm so happy that I...Read More
Reply Flag
I have been with Ceaton for almost a year now & I love that she talks to me as a friend with absolutely no judgement. She is very flexible which I love and she always makes time to really understand what you are going through. I highly recommend seeing Ceaton! 10/10
What went well
- Appointment scheduling
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Trusted the provider's decisions
What could be improved
No results
Feb 20, 2021
Ceaton Falgiano's Reply – Flag
Thank you !! It is an honor to serve!!
Reply
Ceaton is a difference maker. She is an incredible listener with amazing advice. She definitely has a passion for her job and cares for others. Going to see her was a game changer.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
C Jauch – Dec 16, 2020
Reply Flag
Ceaton is excellent. I have been seeing her for nearly five years. She is helpful with constructive problem solving and helping you address issues, problems and worries. I especially appreciate that I don't have to feel like I am in crisis to justify seeing her. I've had previous counselors/therapists who made me feel like my anxiety wasn't bad enough and I was wasting their time. My regular sessions with Ceaton keep my anxiety in check and I know she is there to help me work through things big and small. Ceaton never judges, is an excellent listener and has been an important factor in keeping my anxiety at manageable levels.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Nov 13, 2020
I am so glad that you feel my service is of...Read More
Reply Flag
Ceaton is wonderful. I’ve seen her on and off for years and she’s always there and available when needed. She’s to the point but constructive. I appreciate that she’s talks in a very personable and real way. I’ve seen other providers and none of them make me feel as comfortable and at home as she does. The best.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Oct 15, 2020
Reply Flag
My wife and I chose Ceaton because she has a wide variety of experience dealing with different issues. We came because our son was going through some things which was affecting our marriage. After each session, we leave with practical tools to help our son, as well as a renewed commitment to bridging our parenting style differences. She is very easy to talk to and has a positive, non judgemental demeanor. When we leave her office, we fell like a weight has been lifted off of our shoulders.
What went well
- Appointment scheduling
- Office environment
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Oct 01, 2020
Ceaton Falgiano's Reply – Flag
I am so happy to be helpful
Reply Flag
I’ve been with Ceaton for over 4 years and I wouldn’t want to see anyone else. I am very thankful for her. I am very comfortable with her and feel no judgment, she is a asset to anyone looking to better themselves. Ceaton is very accommodating to scheduling conflicts and rescheduling appointments. I am very appreciative of her and anyone would be lucky to have her as a counselor.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Sep 18, 2020
Reply Flag
Ceaton is a perfect fit for my family . She is caring, reliable, easy to talk to and get a hold of. She has helped us tremendously . I would highly recommend her.
What went well
No results
What could be improved
No results
Hamburg, NY – Oct 20, 2018
Ceaton Falgiano's Reply – Flag
Thank you for this feedback!
Reply
A very great person. Lots of help and great advice. A real asset to the profession.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Tony shoes in Buffalo, NY – Sep 29, 2018
Reply Flag
Ceaton is the absolute best! I was iffy about seeing somebody for a while and now that I started seeing Ceaton, I look forward to our appointments. She really has helped me so much with stress and family problems. She is very easy to schedule with and so easy and fun to talk too. I feel like I'm having a friendly conversation with her and she has such a bright easy going personality. I take advice and solutions from her every time we meet.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Angela in Hamburg, NY – Sep 26, 2018
Thank you for the feedback! I'm so happy that I...Read More
Reply Flag
She was personable. My child was comfortable talking with her. Her online calendar allows for the ease of making regular/nonurgent appointments. Ceaton unfortunately canceled/rescheduled her appointments approx. 40% of the time. My child needed/wanted someone more dependable. As a result, we removed our child from Ceaton's care.
What went well
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
What could be improved
- Didn't trust the provider's decisions
Ellen W. – Jul 20, 2018
Thank you for this feedback. I'm sorry for this...Read More
Reply Flag
I've been with Ceaton for about 5 years now and I can't imagine going to anyone else. She is flexible with scheduling, understanding if you need to cancel or change an appointment, and most importantly she is non- judgemental, and genuinely makes a difference in my life every time I see her.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jun 12, 2018
Reply Flag
I am very thankful in finding Ceaton and having her in my life. Anytime I need something she makes her self available. I can text her with a problem and even when she's on vacation she will text me back, helping me work through things. She has a way of making me feel better walking out of her office than when I arrived.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jenn in Hamburg, NY – Jun 07, 2018
Reply Flag
Ceaton has been a true help to me and my family. She always has a way of making me look deep within myself and finding ways for me to look at situations in my life from different points of view. She has truly been an inspiration in my life, and has helped me to get through some difficult times. My family life has certainly improved as a result of our discussions.
I find the office environment to be very relaxing, and the scheduling process could not be easier.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jun 05, 2018
Reply Flag
Ceaton has been a true help to me and my family. She always has a way of making me look deep within myself and finding ways for me to look at situations in my life from different points of view. She has truly been an inspiration in my life, and has helped me to get through some difficult times. My family life has certainly improved as a result of our discussions.
I find the office environment to be very relaxing, and the scheduling process could not be easier.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jun 05, 2018
Reply Flag
Ceaton is one the greatest mental heath professionals I’ve ever worked with. She really has a multifaceted approach to treating mental health and is truly there for her patients.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Cm – May 23, 2018
Ceaton Falgiano's Reply – Flag
Thank you for allowing me to be of assistance!!
Reply Flag
beware of $70 missed appointment fee... and that includes if you are in the emergency room, or there is a snow storm, etc. NO EXCEPTIONS.
What went well
No results
What could be improved
No results
Jan 19, 2018
There are exceptions to this charge for true...Read More