Carrie Cogley, CNP

I've been having issues for a little over a year with my other gynecologist. They just kept ordering me more medicine instead of wanting to find the root of my issues. I felt like this provider listened to me and made me feel heard for once. I came in with quite a few issues and she is the only one who has made me feel better about my situation. I will recommend her to anyone!

Treat your employees better! Premier has gotten too big for itself. You are driving away all the good providers. Also, Carrie is amazing!

Carrie Cogley is the best!

I was not impressed with the receptionist. She was not very friendly at all. Plus she was always on the phone. I believe there should be two receptionists, one to answer the phone and one to greet patients. I had to wait several minutes when I got there because she was on the phone. Thankfully she put the call on hold to help me. I had a wonderful experience with Carrie. She was very informative and wanted to answer all my questions. As someone who has already decided not to get the TDAP vaccine, I greatly appreciate that she did not try to guilt me into getting it. She respected my decision and moved on.

Carrie Cogley is very good and I appreciate her. What I don't appreciate is being on time for a 10am appointment and then waiting naked in a gown until 10:50 for my exam. It's just too long to make anyone wait. I don't blame Carrie, but is there a way to notify patients ahead of time that the appointment will be late? My time is valuable too and I could have used that time to get other things done!

The visit before last, the secretary took the time to schedule my appointments ahead of time for the next several weeks. I REALLY appreciated this. My most recent visit was scheduled for the third location where I had never been-nor did I know it even existed. I double checked the time and location multiple times. Despite all my double checking, I still ended up being at the wrong location. The secretary asked if I'd like to go to the correct location or try to see a doctor at the place where I was currently. I explained that I needed to go to work straight after and needed to do whatever would be faster. Mind you, I had arrived 10 minutes early for my appointment but she didn't tell me the other location was only 8 minutes away, she said she would ask and see if anyone could see me. She then proceeded to take a phone call and then check out another patient rather than trouble-shooting my problem first. I was frustrated by what seemed like a lack of respect for my time and a mistake that wasn't my own. I ended up driving to South and experienced empathy both from the secretary there and Carrie who reassured me that the mistake hadn't put them behind schedule for the day. The docs and nurses are always great, I just wish secretaries would have better people skills sometimes and focus on fixing one problem at a time. I understand everyone has to go to work or be somewhere but going to the wrong location wasn't my mistake that day.

Dr. Cogley explained the problem I was having completely and prescribed the appropiate medicine.

Thank you so much

Carrie is a wonderful nurse practitioner and she is kind, caring and thoughtful. She takes the time to explain everything and I hope she knows how great of a job she is doing.

First visit with provider. I was referred to specialist for bladder concern and the office did follow up with me to make sure appointment was made. Very nice! ??

Wait time was relatively short which was refreshing.

Everyone introduced themselves. That is a very important customer service action that carries a long way, yet too often is overlooked and can be interpreted as impolite. So GOOD JOB!

Everyone at this office is amazing and great

This was my first time seeing Carrie Cogley and she was patient, understanding, and made me feel comfortable at this appt. I appreciated her explaining things to me and completing testing at time of appt versus me having to schedule more time off of work for another appt.

I like coming to this office. Everyone is so nice and I never have to wait long to see the doctor.

Carrie is wonderful and made me feel comfortable and spent time to listen to me. She is great! Everyone at the Centerville office has always been fantastic.

They listened and got my name right

Everyone at this office is always courtesy and nice. I have been going to this office for over 20 years.

The nurse practitioner was wonderful and helpful answering my questions