It is very important to listen with curiosity and empathy to patients. It is vital to collaborate with clients when making their treatment plan and identifying their goals. They are sometimes very nervous in the first visit and it is important to be aware of this and be as friendly, honest, and open as possible. That is why I believe asking the right questions is important. The patient will usually lead me in the direction that we need to go.
Susan Reynolds, LPC is a counseling provider who practices in Provo, UT. She is 65 years old.