I'm really horrified at the patient ratings and reviews and I am hoping that there has been an error. Much of what is reported in my rating section seems that it cannot apply to my practice. For instance, a wait time of 16 to 30 minutes would just not be possible unless I had an emergency that day. I keep my appointments on time and do not overbook.
There were other errors in my profile that do not make sense. Healthgrades incorrectly had me listed as graduating from medical school in Ohio, which is obviously wrong since I'm a psychologist. Additionally, the one review is from someone in Reno, NV and I do not practice there. As far as I know, I've never treated anyone from Reno. The latest review was listed as January of 2016 when I was on maternity leave-- I didn't even have an office or staff that could have been rated (I've been out for over 13 months). I am working with Healthgrades to see if I can get this resolved, but it is devastating to read since I have worked with so many great people in the Henderson/Las Vegas area for the past 8 years, that I cannot believe these ratings are accurate reflections of people's opinions of the work I have done.
If these reviews concern you, please call my office and I would be happy to schedule time to talk with you prior to scheduling an appointment.