Dr. Lucy Yen, OD

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Dr. Lucy Yen, OD

Optometry | Female

Eye Luv Lucy Optometry 1335 Lincoln Ave, San Jose, CA 95125 Get Directions
(408) 294-9900

Learn about this Provider

Care Philosophy

Being in the eye care industry for over one whole decade, Lucy Yen, OD prides herself in maintaining her professionalism and has always strive to provide the state of the art eye care to each and every patient that come to seek her advice. She treats all her patients with respect and honesty just as how she likes to be treated. It is not unusual if she calls her patient/customers by name even on the street as she sees them as her own family!Read more

Dr. Yen's Experience

3
Specialties

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16
Conditions Treated

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9
Procedures Performed

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Background Check

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Education

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Languages Spoken

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Memberships & Professional Affiliations

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Visiting Dr. Yen

Dr. Yen accepts 7 insurance carriers

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7 Insurance Carriers Accepted*

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Affiliated Hospitals

Hospital Quality

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Reviewing Dr. Yen

Dr. Yen's Review Details
4.1 based on 13 responses
Help millions around the nation find the right doctor by sharing your experience with your doctor.
Key Survey Insights
  • Trustworthiness
     (13)
  • Helpfulness
     (13)
  • Staff
     (13)
  • Scheduling
     (13)
Experience with Dr. Yen
  • Level of trust in provider's decisions
     (13)
  • How well provider explains medical condition(s)
     (13)
  • How well provider listens and answers questions
     (13)
  • Spends appropriate amount of time with patients
     (13)
Dr. Yen's Office & Staff
  • Ease of scheduling urgent appointments
     (13)
  • Office environment, cleanliness, comfort, etc.
     (13)
  • Staff friendliness and courteousness
     (13)
  • Total wait time (waiting & exam rooms)
    10 – 15 minutes (8)
Open Full Survey+
in San Jose, CA |
Over the past month, I've had to make 4 visits and every time I've been there, there's been a turnover in staff, and not fully aware and confident in how to run the office. Dr. Yen, is all over the place, running the front desk, making appointments, doing exams. She overbills and dont' use insurance, makes patron pay for everything. inconsistent with exams, every exam resulted a different outcome. Poor service, Not registered with BBB. I dont have her merchandise and she wont refund charges.
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Specialties

  • Optometry
  • Geriatric Medicine
  • Pediatrics

Conditions Treated

  • Allergic Conjunctivitis
  • Astigmatism
  • Cataract
  • Diabetic Eye Disease
  • Dry Eyes
  • Eye Disease
  • Eye Infections
  • Eyelid Inflammation
  • Farsightedness
  • Foreign Body in Eye
  • Glaucoma
  • Keratoconus
  • Macular Degeneration
  • Nearsightedness
  • Pinkeye (Conjunctivitis)
  • Presbyopia

Procedures Performed

  • Contact Lens Exams
  • Diabetes Eye Care
  • Diabetic Eye Exam
  • Eye Procedure
  • Eyeglasses
  • Foreign Body Removal
  • Foreign Body Removal from Eye
  • Glaucoma Treatment
  • LASIK

Background Check

  • 0
    Malpractice Claims

    No malpractice history found for California.

    What is medical malpractice
  • 0
    Sanctions

    No sanctions history found for the years that Healthgrades collects data.

    What is a sanction or disciplinary action
  • 0
    Board Actions

    No board actions found for the years that Healthgrades collects data.

    What are board actions

Education

  • Medical School
    Indiana University Sc

    Graduated in 2002

  • Internship Hospital
    Indiana University-Purdue University / Indianapolis

    Completed in 2001

  • Residency Hospital
    Indiana University / Bloomington / School of Optometry

    Completed in 2002

  • Undergraduate School
    University of California

    Graduated in 1998

Awards & Recognition

  • Awards & Honors

    Dr. Yen has no awards or honors listed.

  • Media & Publications

    Dr. Yen has no media or publications listed.

Languages Spoken

  • English
  • Chinese, Mandarin
  • Spanish
  • Taiwanese

Memberships &
Professional Affiliations

Dr. Yen does not have any memberships or affiliations listed. If you are Dr. Yen and would like to add memberships or affiliations, please update your free profile.

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Dr. Yen's experience matches your search based on the following criteria:

  • Specializes in Optometry
  • No malpractice claims found
  • No sanctions found
  • No board actions found
×

Why Does Experience Matter?

Even specialists specialize. One orthopedic surgeon might do nothing but hip surgeries, while another does nothing but knees. If you want the best possible care, it’s critical to match your medical need with the doctor who truly specializes in treating it.

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Patient Satisfaction Results for Dr. Yen

Overall Patient Satisfaction Score

Dr. Yen's Office & Staff

Ease of scheduling urgent appointments
Office environment, cleanliness, comfort, etc.
Staff friendliness and courteousness
Total wait time (waiting & exam rooms)
10 – 15 minutes

Experience with Dr. Yen

Level of trust in provider's decisions
How well provider explains medical condition(s)
How well provider listens and answers questions
Spends appropriate amount of time with patients
×

Dr. Yen's Care Philosophy

Being in the eye care industry for over one whole decade, Lucy Yen, OD prides herself in maintaining her professionalism and has always strive to provide the state of the art eye care to each and every patient that come to seek her advice. She treats all her patients with respect and honesty just as how she likes to be treated. It is not unusual if she calls her patient/customers by name even on the street as she sees them as her own family!