Dr. Lucy Yen, OD

Dr. Lucy Yen, OD

Optometry | Female | 42 years old

Learn about this Provider

Care Philosophy

Being in the eye care industry for over one whole decade, Lucy Yen, OD prides herself in maintaining her professionalism and has always strive to provide the state of the art eye care to each and every patient that come to seek her advice. She treats all her patients with respect and honesty just as how she likes to be treated. It is not unusual if she calls her patient/customers by name even on the street as she sees them as her own family!Read more

Dr. Yen's Experience

3
Specialties

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16
Conditions Treated

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9
Procedures Performed

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Background Check

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Languages Spoken

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Memberships & Professional Affiliations

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Visiting Dr. Yen

Dr. Yen accepts 7 insurance carriers

Affiliated Hospitals

Hospital Quality

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Hospital Quality Awards

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Dr. Yen's Reviews

Likelihood of recommending Dr. Yen to family and friends
4.1
based on 14 total surveys (1 with a review)
Key Survey Insights
  • Trustworthiness
     (14)
  • Helpfulness
     (14)
  • Staff
     (14)
  • Scheduling
     (13)
Experience with Dr. Yen
  • Level of trust in provider's decisions
     (14)
  • How well provider explains medical condition(s)
     (14)
  • How well provider listens and answers questions
     (14)
  • Spends appropriate amount of time with patients
     (14)
Dr. Yen's Office & Staff
  • Ease of scheduling urgent appointments
     (13)
  • Office environment, cleanliness, comfort, etc.
     (14)
  • Staff friendliness and courteousness
     (14)
  • Total wait time (waiting & exam rooms)
    Under 10 minutes (8)
Open Full Survey+
in San Jose, CA |
After weeks of going back and forth the Lucy Yen and attempting to obtain my children's records. I went into the office one day, Sept. 13, 2016, and was told to make an appointment in order to get a copy of my children's records. I agreed, then was told to have a seat in the waiting area and lucy would be with me shortly. Well, Lucy Yen never came out, instead while i was waiting, she called the SJPD, to report me being disruptive and trespassing! Her exam was way off when compared to our new Dr
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