Kathleen Doan, OD http://www.healthgrades.com/public/images/hgbug_200x200.png Patient Surveys for Kathleen Doan, OD, O Fallon, MO, Optometry

Specializes in Optometry - Female

2946 Highway K
O Fallon, MO 63368
OverviewMy Practice DetailsHospital QualityPatient SatisfactionAppointments & Offices
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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Kathleen Doan

Likelihood of recommending Kathleen Doan to family and friends is 5 out of 5 5 1 2

5 2 responses
above
national average

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Survey Details

Kathleen Doan's Office & Staff
Ease of scheduling urgent appointments
5 2 responses
above
national average
Office environment, cleanliness, comfort, etc.
5 2 responses
above
national average
Staff friendliness and courteousness
5 2 responses
above
national average
Total wait time (waiting & exam rooms)
10 – 15 minutes 2 response
same as
national average
Experience with Kathleen Doan
Level of trust in provider's decisions
5 2 responses
above
national average
How well provider explains medical condition(s)
5 2 responses
above
national average
How well provider listens and answers questions
5 2 responses
above
national average
Spends appropriate amount of time with patients
5 2 responses
above
national average

How was your experience with Kathleen Doan?

Your participation in the survey will help other patients make informed decisions. You will also be helping Kathleen Doan and her staff know how they are doing and how they can improve their services.
Your participation
is confidential

Find the Right Provider For You.

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