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John W. Marshall, LMFT http://d1ffafozi03i4l.cloudfront.net/img/silhouettes/silhouette-male_w120h160_v1.jpg Patient Surveys for John W. Marshall, LMFT, Franklin, TN, Marriage & Family Therapy & Counseling

Specializes in Marriage & Family Therapy • Male

114 Old Liberty Pike
Franklin, TN 37064
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
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8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with John Marshall

Likelihood of recommending John Marshall to family and friends is 5 out of 5 5 1 2

2 responses
above
national average

Your participation
is confidential

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John W. Marshall, LMFT
Are you John Marshall?
Post a response on your personalized profile.
John Marshall's Office & Staff
Ease of scheduling urgent appointments
2 responses
above
national average
Office environment, cleanliness, comfort, etc.
2 responses
above
national average
Staff friendliness and courteousness
2 responses
above
national average
Total wait time (waiting & exam rooms)
Under 10 minutes 2 responses
shorter than
national average
Experience with John Marshall
Level of trust in provider's decisions
2 responses
above
national average
How well provider explains medical condition(s)
2 responses
above
national average
How well provider listens and answers questions
2 responses
above
national average
Spends appropriate amount of time with patients
2 responses
above
national average

How was your experience with John Marshall?

Your participation in the survey will help other patients make informed decisions. You will also be helping John Marshall and his staff know how they are doing and how they can improve their services.
Your participation
is confidential

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