Patient satisfaction ratings and reviews are based on personal opinions. Before you choose any doctor you should take into account their background, training, specialized experience AND their patient satisfaction to ensure they are the right fit for you.
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Key Survey Insights
Experience with Dr. Norman
Level of trust in provider's decisions
How well provider explains medical condition(s)
How well provider listens and answers questions
Spends appropriate amount of time with patients
Dr. Norman's Office & Staff
Ease of scheduling urgent appointments
Office environment, cleanliness, comfort, etc.
Staff friendliness and courteousness
Total wait time (waiting & exam rooms)
Under 10 minutes(5)
Dr. Brian K. Norman, OD says
Dear Patient, Thank you for your feedback. We want to be the best Optometry office in Cape Girardeau. If you have a concern, please contact the office at 573-803-2211. If you want to talk with me, please leave a message with the staff and I will call you back. Sincerely, Dr. Norman