Dr. Yamini Maddala, MD
Gastroenterology•Female•Age 48
Accepting new patients
Yamini Maddala, MD
1105 Central Expy N Allen, TX 75013Dr. Yamini Maddala, MD is a Gastroenterology Specialist in Allen, TX and has over 24 years of experience in the medical field. She graduated from Gandhi Medical College medical school in 1997. She is affiliated with medical facilities such as Baylor Scott & White Medical Center - McKinney and Medical City McKinney. She is accepting new patients and has indicated that she accepts telehealth appointments. Be sure to call ahead with Dr. Maddala to book an appointment.
Dr. Maddala's Reviews
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What went well
- Listened & answered questions (73)
- Appointment wasn't rushed (72)
- Trusted the provider's decisions (71)
What could be improved
- Difficult to schedule appointment (12)
- Appointment was rushed (10)
- Staff wasn't friendly (10)
Reply Flag
Dr. Maddala saw me after another GI doctor told me I was fine and needed to buy his medicine that only he sold. He said I for sure had nothing wrong with me, but my symptoms would be cured. Dr. Maddala took time to ask a ton of questions, feel on my tummy, and knew immediately she needed some tests of my small intestine, which the other doctor DID NOT DO. My results came back inflamed and horrible looking through endoscopy. We are currently running more tests now, to find out exactly what I have and how to get relief.
I will never go to another GI doctor. She is thorough and kind. She has really done what was needed to figure out what my issues are.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Heather Liner – Apr 29, 2021
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She is very pleasant and explains what needs to be done where I understand it
What went well
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Trusted the provider's decisions
What could be improved
No results
Shirley Taylor – Apr 29, 2021
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Dr. Maddala is top notch! I cannot say enough good about her. She has an impeccable bedside manner and really listens. Very thankful to have found her and have her as my doctor!
What went well
- Appointment scheduling
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
What could be improved
No results
Deana Toft – Apr 29, 2021
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Dr. Maddala has been a no show to three appointments. After this third time, I will be seeking a new doctor. The office staff is rude.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
- Long wait times
- Appointment was rushed
She no shows – Feb 05, 2021
Reply Flag
My husband was recommended Dr. Maddala by our GP. Here's where I give her office/her a failing grade? We have fired her as our DR.
1. Very difficult to reach a person.
2. Do not express a sense of urgency for what feels urgent to patient.
3. Blaming us on communication failures.
4. You know when you call a number and get put on hold, then you wait on the line for 30 minutes and a person comes on who says they are transferring you and then the line drops. You then have to call in to get in the queue AGAIN. Well this happened to us with appts. Took about a month to get appt. When they called for the appt with a non-listed number and we didn't answer, they said we would have to get another appt in about a month. WHAT!
5. Not taking care to explain everything patient should do/not do for post surgical care.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
- Long wait times
- Didn't explain conditions well
- Didn't trust the provider's decisions
Dec 12, 2020
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Reply Flag
Dr Maddala has cared for my digestive problems for many years now. I appreciate that she will always take time to listen to what is going on. I am feeling fitter and better now than ever before (I’m 63).
What went well
- Appointment wasn't rushed
- Listened & answered questions
- Trusted the provider's decisions
What could be improved
No results
Jackie – Dec 12, 2020
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Dr. Maddala is attentive to my concerns and focused on finding the underlying issues so effective treatment can be prescribed. She listens and is thorough and trusts her patients description of complaints without broadly categorizing or generalizing a treatment.
What went well
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Alex Pantazis – Mar 02, 2020
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By far the best gastroenterologist in the area. Very caring, kind and knowledgable.
What went well
No results
What could be improved
No results
Diane – Jan 29, 2020
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Dr. Maddala ,Sissy Varghese, and the staff are amazing. The front welcomed me right away and I didn't have to wait long before they took me back. It was my first colonoscopy and everyone at the surgery center was very professional and thorough with me during my entire visit. Dr. Maddala was very kind, professional and explained everything to me right away and I would highly recommend her to anyone.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jane Anderson – Jan 24, 2020
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I left my gastroenterologist of 20 years because I felt he dismissed my concerns after his having to face the fact that he did misdiagnose my chronic pancreatitis. Frustrated, I came to Dr. Maddala on the recommendation of my neighbor. She and her dad were both Dr. Maddala’s patients. Perhaps my expectations were too high, but I had trouble getting someone from her office to return my calls. It took a week, and 3 calls. I thought it was a staff problem. I had a couple of procedures, and wondered what the outcome was, and her recommendations going forward (I had to call the office after 2 months, as no one called me.) Then, I had trouble setting up an appointment. When I did come in, Dr. Maddala came in the room and said, “Now why are you here?” She sent me to Dr. Akerman for an ERCP in September. I have yet to here anything from her or her office. In the meantime, they moved, but I received no notice. I guess I’m not a patient, and I’ll be looking for a new doctor.
What went well
- Office environment
What could be improved
- Difficult to schedule appointment
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Pam Delao – Dec 23, 2019
Reply Flag
Excellent doctor.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Joan in Allen, TX – Dec 04, 2019
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Dr Maddala was prompt, easy to talk with, & quickly assessed what needs to be done. I feel confident that she will help me.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Joyce DeWitt – Nov 21, 2019
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I’ve been living in TX for 11 years. Dr Maddala is the 1st and only Dr to spend a great amount of time with me. She understood all my issues and gave me answers I never heard from the 2 prior gastroenterologists I have seen in the past.
She is an extremely informative, patient and pleasant person. Highly recommended!
Dr Maddala is amazing. She is just simply great at what she does . She is very personable and I found myself simply enjoying the appointment which is not something I'm used to . Her staff is warm and super nice . I never write reviews but my experience was so wonderful I had to . I haven't even left the parking lot yet because I wanted to make sure I didn't forget.
What went well
No results
What could be improved
No results
Sangeetha – Oct 18, 2019
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Reply Flag
Dr Maddala was very patient and gave me a great deal of time. She listened closely to me and moved quickly to assist with my situation. I highly recommend her.
What went well
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Debbie Engle – Oct 03, 2019
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Dr Maddala has been taking care of me for more than a few years. She is warm, gracious and brilliant. She knows just the right thing to do to help you through your problems. I feel she has given me back my quality of life to resume my normal activities. She is also excellent with all endoscopy procedures.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Susan Nicole Banner – Sep 19, 2019
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Dr. Maddala and Sissy are both wonderful. They take their time to listen and understand.
What went well
No results
What could be improved
No results
Sep 19, 2019
Thank you for your kind review!
I will be sure...Read More
Reply Flag
Dr Maddala is an excellent compassionate doctor, I highly recommend
her,
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
E Spindlr – Aug 30, 2019
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Reply Flag
As a physician, I have a complete perspective on what quality care is, and how it should be provided. I chose Dr. Maddala to provide care for my family, friends, and patients. You will not meet a more knowledgeable and compassionate provider.
What went well
No results
What could be improved
No results
Apr 26, 2019
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I had an appt with Dr Maddala on Friday (4/19/19). When I arrived, the receptionist said they had a scheduling issue, and that I need to call and reschedule another appt. This is after I confirmed the day before via her text message system. They could have easily called me before I drove 30 minutes out to the Proper office. They never offered an apology for their mistake. I’ll find another doctor that takes customer service seriously.
What went well
No results
What could be improved
No results
Apr 23, 2019
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Reply Flag
Dr Maddala is my hero.
After dealing with colitis and the severe disabilities that come with this condition, and seeing two other GI physicians, she was the one to finally get to the source and proper treatment.
I have my life back!
Thank you Dr Maddala!!!!
What went well
No results
What could be improved
No results
Apr 20, 2019
Thank you so much for this kind feedback - it...Read More