Dr. William Young, MD
Proliance Eastside ENT
1800 116th Ave Ne Ste 102 Bellevue, WA 98004Accepting new patients
Dr. Young's Reviews
Likelihood to recommend Dr. Young
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What went well
- Appointment scheduling (18)
- Office environment (18)
- Staff friendliness (18)
What could be improved
- Didn't explain conditions well (3)
- Didn't listen or answer questions (3)
- Didn't trust the provider's decisions (3)
Reply Flag
Dr Young is an excellent doctor. He really listens to the patient and is very kind. He also is very good at his work. When he puts a camera down my throat it does even bother me unlike other doctors. I really like him!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
May 02, 2021
Reply Flag
We appreciated the considerate manner in which the office and Dr. Young responded to our urgent need. Very professional and caring.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
What could be improved
No results
Remmert Wolters – Apr 23, 2021
Reply Flag
He was very thorough and made the visit comfortable for me.. I was reassured about my issue and know he will take care of it.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Judi S – Apr 16, 2021
Reply Flag
Dr. Young was very prompt and compassionate. He listened to my concerns and offered step by step solutions. I am glad I chose to see him.
What went well
- Appointment scheduling
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Trusted the provider's decisions
What could be improved
No results
Apr 16, 2021
Reply Flag
I was very nervous, and he is a very quiet and gentle person, which after a bit of time out me at ease. It was my first visit, and I felt he took a complete look and took every step next to help me and in turn, help him. He was honest that he needed more information, and that it could be a range of issues. That scary feeling was there, but I left feeling like he was going to figure it out for me.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Trusted the provider's decisions
What could be improved
No results
Mar 28, 2021
Reply Flag
Great doctor! Excellent doctor/surgeon who treated my ecoli and sinus infections. He has always listened to my problems and made my recovery as easy as possible from my surgery.
My partner and I will go to him in the future if we have any ENT related issues.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Mar 26, 2021
Reply Flag
Dr Young is very gentle, attentive & knowledgeable. He was right in his diagnosis, but sent me for tests to make sure, which eased my mind, then did a procedure that fixed my problem at that time. 2 yrs later I did not hesitate to call him for my current problem.
I would not hesitate to recommend him. 5 stars.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
VF – Mar 22, 2021
Reply Flag
Very thorough. His questions really helped inform the appointment and I learned a great deal about my health condition.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Mar 21, 2021
Reply Flag
I felt he listened and cared. He took care of everything. When it comes to past experiences with other doctors I've seen, I have my fair share of negative things to say, but my office visits with Dr. William G Young were nothing, but helpful and positive. Thank you William G Young for being a good Doctor. Most arn't. Keep Caring and listening. You are making a positive impact on peoples lives.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
What could be improved
No results
Jennifer Z. – Mar 03, 2021
Reply Flag
Dr.Young listens to what you have to say!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Trusted the provider's decisions
What could be improved
No results
Jeremiah – Feb 26, 2021
Reply Flag
First time I met him I was concerned because he was really disheveled but I decided to ignore it and focus on his specialty. But as I got to know him I realized he has terrible bedside manner which usually does not bother me because as long as you know your craft that’s all that’s important but his is really unsettling. He does nothing to make you feel like he’s there to help. When I went in for my postop which was included with the surgery price, he showed me some photos and that was the end of it, literally my appointment lasted four minutes and I even mentioned to the receptionist that that was the fastest appointment I’ve ever had. My wait time was longer than that. He told me to schedule for another one in two weeks which was not a part of the initial charge. I did not see the point of the first postop where he didn’t inform me of anything. I felt like he was just trying to get as much money out of me as he could and I did not feel comfortable with him.
What went well
No results
What could be improved
No results
Mrs. Brown – Jun 26, 2020
Reply Flag
His bedside manner is horrible. My son may have a serious medical condition and he did nothing to make me feel better or ease my nerves. I left with more questions than I came in with and now I'm actually really scared. I understand that he may not know the answers and he did refer me on, but little reassurance/consoling would have been helpful. I left feeling like I'm just a bad mom.
What went well
No results
What could be improved
No results
Scared Mom – Jan 22, 2019
Reply Flag
Dr. Young literally saved my life. I checked in to the Overlake Hospital emergency room with a post tonsillectomy hemorrhage (major bleeding that will not stop, on day 13 after surgery). Dr. Young listened carefully and asked many questions. He was professional, understanding and kind and explained everything that will be involved with my emergency surgery. I’m thankful that he was the Doctor on call who was able to stop the bleeding. Also, he answered all of my family’s questions afterward.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
O’Neal family in Mill Creek area – Jun 22, 2018
Reply Flag
Dr. Young is one of the best doctors I have ever seen! He is so gentle when scoping and extremely thoughtful when explaining things. I have chronic tonsillitis and I made sure that he would do my surgery- I trust that Dr. Young will take care of me and do an excellent job. He is my ENT for life!!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
May 27, 2018
Reply Flag
I wish my past docs had been as thorough and engaging as Dr. Young. I have seen him twice (different problems), and he's taken care of both issues in a timely and caring manner. His staff's been highly accommodating in scheduling appointments and procedures.
His "bedside manner" has been engaging and explanatory. He's taken time to discuss my issues and consulted with me on how I cared to proceed. He has a very light touch which helps when scoping sinuses. His nursing staff is simply a blast!
What went well
No results
What could be improved
No results
John-Mark Stephenson in Woodinville, WA – Jan 25, 2018
Reply Flag
Dr. Young and his staff are all kind and accommodating. They saw me on short notice as a new patient when my symptoms arose. At the first visit, my exam was thorough, and the results explained clearly. After my symptoms didn't respond to initial (standard) treatment, the front desk went out of their way to get me back in as soon as possible, but working with my schedule as well. Again, Dr Young was thorough, ordered all pertinent tests, and proceeded accordingly. I recommend this office.
What went well
No results
What could be improved
No results
Kirkland, WA – Aug 19, 2017
Reply Flag
Went to Gregory Young for an ear cleaning and left with tinnitus in my left ear. It's been a few months and I still have a slight buzzing sound when it is quiet. Had ear wax vacuumed out with a crude tube device. I thought he did it for too long, and I should have said something, but I didn't. At one point (And this is where my ear drum may have been damaged) he took a pair of tweezers to remove a piece of hair on the drum, and I felt a sharp pain when he did this. He said that was normal.
What went well
No results
What could be improved
No results
not happy in Kirkland, WA – Jul 29, 2016