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Dr. William Roberts, MD

Ear, Nose, and Throat ·  Male · Age 63

Dr. Roberts

Charlotte Eye Ear Nose & Throat Associates

6035 Fairview Rd Charlotte, NC 28210

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Dr. William Roberts, MD is an otolaryngology (ear, nose & throat) specialist in Charlotte, NC and has been practicing for 27 years. He graduated from Medical College Of Georgia School Of Medicine in 1983 and specializes in ear, nose, and throat and neurotology.


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Dr. Roberts accepts

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(704) 295-3000

Dr. Roberts accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Blue Cross Blue Shield
Blue Card PPO
Cigna
Cigna HMO
Cigna PPO
Open Access Plus
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Humana
Choice Care PPO
MultiPlan
MultiPlan PPO
PHCS Network PPO

Background Check

No malpractice claims found for North Carolina
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
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Experience Check

Check Dr. Roberts' experience treating your condition or procedure

Dr. Roberts' Top Procedures and Conditions

Treatment Frequency
Ear Disorders
very high
very high

Treatment Frequency

Dr. Roberts treats Ear Disorders more than 94% of his peers

Dr. Roberts treats this condition more than 94% of his peers

Ear Surgery
high
high

Treatment Frequency

Dr. Roberts performs Ear Surgery more than 88% of his peers

Dr. Roberts performs this procedure more than 88% of his peers

Perforated Eardrum
normal
normal

Treatment Frequency

Dr. Roberts treats Perforated Eardrum more than 69% of his peers

Dr. Roberts treats this condition more than 69% of his peers

Dr. Roberts' conditions and procedures:

  • Abscess
  • Acoustic Neuroma Removal (incl. Hearing Preservation Techniques) 
  • Acute Upper Respiratory Infection
  • All Headaches (incl. Migraine)
  • Balance Disorders
  • Cochlear Implant Adjustment
  • Cochlear Implant Insertion
  • Down Syndrome
  • Dysphagia
  • Ear Cancer
  • Ear Disorders
  • Ear Infection
  • Ear Surgery
  • Ear Tube Placement
  • Eardrum Repair
  • Head and Neck Surgery
  • Head or Neck Lump or Swelling
  • Headache
  • Hearing Loss
  • Labyrinthitis
  • Meningiomas
  • Motion Sickness
  • Perforated Eardrum
  • Perilymph Fistula (PLF)
  • Pharyngitis
  • Tracheal Surgery

About Me

Biography

Dr. William Roberts is a fellowship-trained ear surgeon who completed his fellowship at the University of Iowa in 1991. He limits his practice to disorders of the ear such as hearing loss, infections, tumors, and balance disorders. He treats patients...

Specialties

  • Ear, Nose, and Throat
  • Neurotology

Board Certifications

Education

1992
University Of Iowa Hospital and Clinics
Residency Hospital
1989
Medical College of Georgia Hospital and Clinics
Internship Hospital
1983
Medical College Of Georgia School Of Medicine
Medical School
1979
Georgia Institute of Technology
Undergraduate School
1992
1989
1983
1979

Awards

Dr. Roberts' Reviews

Likelihood to recommend Dr. Roberts

2.2

Based on 24 reviews

5 Stars
29.166666666666668%
(7)
4 Stars
0%
(0)
3 Stars
0%
(0)
2 Stars
0%
(0)
1 Star
70.83333333333333%
(17)

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Average Reported Wait Time
  • 10 – 15 minutes
Dr. Roberts' Performance
  • Trustworthiness
  • Explains condition(s) well
  • Answers questions
  • Time well spent
Office & Staff Performance
  • Scheduling
  • Office environment
  • Staff friendliness
What People Say About Dr. William Roberts, MD
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Reply
I did read the reviews, and wish I would have listened to the "bad" reviews. I went earlier this week and too, found Dr. Roberts to be very uncaring. I think he needs to retire. He clearly is not interested in his patients.
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We had a terrible experience with Dr. Roberts. He was aloof and showed no compassion or empathy when my daughter was in pain. His communication skills were lacking and we left his office confused and feeling worse than when we arrived. I would not recommend him to anyone, least of all children.
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Very poor communication skills and confusing mannerisms. Dismissive of patient symptomology and defensive when questioned regarding relationships between hearing loss and sinus infections. Rhetorical question I admit as most laypeople acknowledge that connection. I am a healthcare provider and would not recommend him to my clients. He was the only ENT specialist I could get an appointment with quickly. There is a reason. No one returns.
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Dr. Roberts is extremely knowledgeable. He was able to adapt my treatment to what fit my lifestyle and needs.
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Dr. Roberts listened to my concerns and made me feel at ease with my ear pain. His staff was friendly and knowledgeable. I would recommend him!
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Dr. Roberts and his staff were great! He made me feel very comfortable and answered all my questions. I would recommend him to others.
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Profoundly condescending, terribly rude, dismissive of my symptoms, and told me if I would lose weight and eat better i would be fine. I certainly know that I need to lose weight, however, it had nothing to do with the pain in my ear.. I would never ever recommend this position to anyone!
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Condescending, rude, poor listening skills, total lack of compassion. Will never go back.
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Just overall poor experience. He performed surgery on my 2 year old daughter that needed revision. His bed side manner, was very unpleasant. I certainly would not recommend him to anyone I know.
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He was courteous, friendly and explained his role in the process that I was going through that day. I found him to be very easy to talk to and his demeanor was very professional. The staff is highly trained in customer service and the relatively new system for guiding patients through the door to registration then onto the proper waiting areas is working smoothly. All of the professionals and staff with whom I came in contact during my visit were friendly and accommodating.
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Locations

Charlotte Eye Ear Nose & Throat Associates

1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

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