Dr. William Gerlach, DPM
Podiatry•Male•Age 74
Accepting new patients
Next Step Foot and Ankle Centers
3824 Watson Rd Saint Louis, MO 63109Dr. William Gerlach, DPM is a Podiatry Specialist in Saint Louis, MO. He is affiliated with medical facilities Saint Luke's Des Peres Hospital and SSM Health St. Clare Hospital - Fenton. He is accepting new patients. Be sure to call ahead with Dr. Gerlach to book an appointment.
Dr. Gerlach's Reviews
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What went well
- Appointment scheduling (8)
- Appointment wasn't rushed (7)
- Explained conditions well (7)
What could be improved
- Appointment was rushed (3)
- Didn't explain conditions well (3)
- Didn't listen or answer questions (3)
Reply Flag
Professional, friendly and caring. Office very clean.
What went well
- Appointment scheduling
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Lois Missel – Jan 03, 2021
Reply Flag
Have long experience being Dr. Gerlach's patient. Always seen on time. He has a very pleasant manner and has provided me with excellent care over the years. I was very disappointed to hear that he will no longer be seeing patients at Next Step Foot and Ankle as of 12-31-2020. I will miss him sorely.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Dec 18, 2020
Reply Flag
I am very satisfied with Dr. Gerlach's attention and treatment of my problem feet. I will be looking for his new location.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Judy Broleman – Dec 11, 2020
Reply Flag
Dr. Gerlach has a very pleasant and caring bedside manor. His assistant always gets you in to you avoid the er which is always a plus and he is extremely knowledgeable.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Oct 09, 2020
Reply Flag
After going to a podiatrist in June 2019 for Achilles tendonitis and "small bone spur" to heel. I was told to wait and see. 7 months later my foot was not getting better. I found Dr Gerlach for second opinion. He took an xray and what we saw was no small bone spur. It was quite large growing into my tendon, and I needed surgery. We suspended surgeries after visiting the office due to Covid. So after first wave of Covid I had surgery. Took all of the 12 weeks to be back to work. He had to cut my tendon and repair it due to the size of bone spur. Had a good experience all around. I can not complain. He explained everything to me, and the cutting of the tendon could not be avoided or predicted before getting in there and actually seeing what was going on. I might add, during the first wave of Covid, I worked and watched the bone spur growing on the back of my foot, and from the pain I had to healing, I am quite happy.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Janet E Groll – Sep 29, 2020
Reply Flag
Horrible experience. I am still in shock about it. He clumsily gave me over a dozen shots to numb my toe and began cutting my toenail out despite my telling him I could still feel it. Told me my experiences and observations were not valid. He then ordered a thousand dollars of tests on a toenail that obviously had fungus but which came back 'inconclusive' (the lab is suspiciously some out of town lab I've never heard of). My toe is still raw, red, and puffy three months later. Worst dr. ever.
What went well
No results
What could be improved
No results
Jennifer in St Louis, MO – Aug 19, 2016