Dr. William Craig, MD
Physical Medicine & Rehabilitation•Male•Age 43
Accepting new patients
Telehealth services available
Southlake Orthopaedics
4517 Southlake Pkwy Hoover, AL 35244Dr. William Craig, MD is a Physical Medicine & Rehabilitation Specialist in Hoover, AL and has over 17 years of experience in the medical field. He graduated from East Tennessee State University / Quillen College of Medicine medical school in 2004. He is affiliated with medical facilities Brookwood Baptist Medical Center and Grandview Medical Center. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Craig to book an appointment.
Dr. Craig's Reviews
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What went well
- Office environment (23)
- Appointment wasn't rushed (18)
- Appointment scheduling (17)
What could be improved
- Long wait times (17)
- Staff wasn't friendly (8)
- Appointment was rushed (7)
Reply Flag
Dr. Craig and his nurses and staff are wonderful. Dr. Craig has given me the ability to live a better quality life. I highly recommend him to all my family and friends because I know they will be treated just like he would want his family treated. Thank you Dr. Craig and team!!!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Bob Weaver – Aug 04, 2020
Reply Flag
It is VERY surprising to read a negative review of this fine doctor. I had been a patient of Dr. Deinlein until his heart attack. I wanted to stay under the care of Southlake Orthopedics as I had friends who recommended it. I appreciated his careful explanation of his plan of care. I am very happy with my doctor.
What went well
No results
What could be improved
No results
Apr 05, 2019
Reply Flag
He simply does not care about his patients. I was in tears at my appointment and he did not care at all. His assistant stood in the corner staring st me like I was crazy. I can’t move my foot therefore I can not walk. His staff said they had no reason to fill out my Short term disability forms because he didn’t note in my chart. I work retail, it is a given that I can’t work.They kept the $25 fee to fill out the forms. He ordered an MRI but the follow up appointment is over a month away. Grrr
What went well
No results
What could be improved
No results
AL – Jan 18, 2019
Reply Flag
Does not communicate well. Great salesman for his procedures but does not care to find the actual problem. I had an SI joint injection with absolutely no relief. Went back for follow up with his NP (which was great) and she found a fracture in my hip and ordered more tests. The next visit he denied it and told me I have arthritis (at 31) and referred me to a rheumatologist. I would not recommend him to anyone. The staff is also rude and go along with the lies.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Mar 20, 2018
Reply Flag
Great Dr. Very good bedside Manner and is attentive to my needs as a Patient, He has performed numerous procedures on my neck and back (Radio Frequency Ablations) and I have been very pleased with the outcome. The procedures have made me have about 80% reduction in pain. I encourage anyone with a pain management problem to go see him, he is a Miracle Worker . Wonderful young man ! and Dr.
What went well
No results
What could be improved
No results
Archie Cain in Northport , Alabama – Nov 21, 2017
Reply Flag
My experience with Dr. Craig was not very good. I would ask questions about other options other than his and he would criticize and put them down. (example: laparoscopic lazar) He would call other avenues of treatment quackery. He came across very self absorbed. I thought this was very unprofessional.
What went well
No results
What could be improved
No results
Birmingham, AL – Oct 23, 2017
Reply Flag
It seems as if my age (or lack thereof) is reason enough to believe I don't truly have a problem. So far $500 wasted in copays for the visits and PT. When you go in knowing how awful ESIs are for your bones and that they won't actually help so you tell him you won't consider them at all, and he rolls his eyes. Real professional. Very arrogant and condescending. I would not recommend him to anyone.
What went well
No results
What could be improved
No results
Young and Disappointed in Hoover, AL – Jul 04, 2017
Reply Flag
Rude & condescending, terrible beside manner. Chooses the lies of his staff over patient's concerns. ARROGANT
What went well
No results
What could be improved
No results
Birmingham, AL – Mar 04, 2017
Reply Flag
Treatment administered -- spinal steroid injection -- was completely ineffective, and in fact caused negative side effects. My subsequent research suggests that this procedure is hardly ever effective for my symptoms, and yet the experience cost me $500 in co-pays. These folks had the nerve to bill my insurance company $6,965 for nothing. Dr. Craig did not even mention side effects, which are very common with injections of this type of treatment. This is a production line practice.
What went well
No results
What could be improved
No results
Lou Eppolito in Birmingham, AL – Feb 03, 2016
Reply Flag
Dr. Craig has a great patient focus and makes everything clear regarding your treatment
What went well
No results
What could be improved
No results
Rod in Birmingham, AL – Jan 16, 2016
Reply Flag
Dr. Craig is condescending and has poor bedside manner. He can put on a show and smooth talk for A bit of a quick sale, but he lacks compassion and the ability to truly listen and to empathize with his patients. I did not visit him for an injury but for an ongoing health concern. I left his office feeling heavy and discouraged, and actually upset that I have to pay for the visit.
What went well
No results
What could be improved
No results
No thank you – Dec 23, 2015