Dr. William Chen, MD

Cosmetic, Plastic & Reconstructive SurgeryMaleAge 59

Dr. Chen
Accepting new patients

Robert L. Jones MD Inc.

1401 Avocado Ave Ste 505 Newport Beach, CA 92660

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Dr. William Chen, MD is a Cosmetic, Plastic & Reconstructive Surgery Specialist in Newport Beach, CA and has over 45 years of experience in the medical field. He graduated from Saint Louis University / School of Medicine medical school in 1976. He is affiliated with medical facilities such as Hoag Hospital Newport Beach and Long Beach Memorial Medical Center. He is accepting new patients. Be sure to call ahead with Dr. Chen to book an appointment.

Dr. Chen's Reviews

Likelihood to recommend Dr. Chen

4.5

Based on 43 ratings

5 Stars
88.37209302325581%
(38)
4 Stars
0%
(0)
3 Stars
0%
(0)
2 Stars
0%
(0)
1 Star
11.627906976744185%
(5)
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How likely are you to recommend
Dr. Chen?
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What went well
  • Trusted the provider's decisions (38)
  • Appointment wasn't rushed (37)
  • Explained conditions well (37)
What could be improved
  • Didn't explain conditions well (5)
  • Didn't listen or answer questions (5)
  • Appointment was rushed (4)
RecentHighestLowestMost Helpful
Reply Flag
He was rude and didnt care about the patient
What went well
  • Trusted the provider's decisions
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
3 people found this helpful
Helpful
Jul 31, 2020
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Reply Flag
My double eyelid surgery results are excellent. I knew he was the surgeon for me when I first met him because he answered all my questions with technical details. Also, this is his specialty and I liked that he did not do anything except work with the eyes. After my surgery, he was responsive to all my inquiries and worry. I've been very pleased with Dr. Chen from the first consult to the last follow-up appointment. My eyes look natural - the exact results I was looking for.
What went well
No results
What could be improved
No results
Helpful
Mar 14, 2019
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Reply Flag
He is a very detailed Surgeon and I loved the results of my double eyelid Asian surgery??
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Christine Babarovich in Rancho Santa Margarita, CA – Oct 04, 2018
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Reply Flag
I learned how to perform double eyelid surgery reading articles but mostly from reading Dr Chen's book on double eyelid surgery. I n my opinion, he is considered one of the experts in this surgery. So when I needed upper eyelid surgery, my only choice was Dr Chen. I have done many cases of double eyelid surgery and consider myself quite proficient. But his level of expertise is on a completely different level. Since I knew he was the expert, I just let him know what I wanted and left the rest
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
J Chun in NEWPORT BEACH, CA – Aug 18, 2018
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Reply Flag
Dr. Chen did a fantastic job on my eyelid surgery. Being a physician myself I was very impressed with the way he explained the procedure to me and was very pleased with the outcome. He contacted me during the days after the procedure to make sure I was doing well and to answer any questions I had. I would recommend him without reservation to anyone who desires to have surgery on their eyes.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Kenneth Rich MD in Huntington Beach, CA – May 30, 2018
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Reply Flag
Dr. Chen was recommended to me by another doctor. At that point, I had already consulted with a couple of other doctors and was discouraged that I would ever find the right doctor. For me, the right doctor is someone who knows what he is doing, is doing it to help me out, and doesn't oversell. However, I was pleasantly surprised and I am glad that I took the time to travel to his office. I ultimately chose Dr. Chen for my revision surgery.
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
San Jose, CA – Oct 22, 2017
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Reply Flag
I had 3 prior double eyelid surgeries by 2 different surgeons and they were never able to give me a double eyelid on the left eye, and did a terrible job on my right. Dr. Chen was kind, caring, and took his time to discuss realistic results. Not only did he fix the mistakes from the previous surgeries, he made my eyes look AMAZING! Now i cant stop smiling when I look in the mirror knowing I got the lids I've always wanted. He is the go to for first time & especially if you need a revision!!
What went well
No results
What could be improved
No results
5 people found this helpful
Helpful
A GRATEFUL PT in Silver Spring, MD – Oct 05, 2017
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Reply Flag
He is a very well respected physician in this field...he's been doing this so long he actually wrote many of the first authoritative articles/textbooks on blepharoplasty. Even when I visited another eye surgeon for a second opinion consultation, he told me he actually trained under Dr. Chen. Bottom line, I'm very happy with my surgery and would 100% recommend Dr. Chen. I can speak with the perspective of someone who works in health care: he is VERY honest, careful, kind, and good at what he does
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Irvine, CA – Oct 05, 2017
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Reply Flag
Find another surgeon to do eyes. He had decent bedside manner but I had a bad outcome. Loads of complications and scarring.
What went well
No results
What could be improved
No results
8 people found this helpful
Helpful
CR – Sep 09, 2017
This patient had previous surgery before seeing...Read More
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If you are thinking of double eyelid surgery, please reconsider! I saw Dr. Chen several years ago and asked for low, tapered creases, and ended up with a high parallel crease on one eye and a lower tapered crease on the other. My results are asymmetrical and unnatural (obviously surgical). I regret it every day and it's impossible to revise, so I'm permanently stuck with a ruined face and a ruined life. In my case, Dr. Chen's "expert" knowledge did not translate into surgical results.
What went well
No results
What could be improved
No results
10 people found this helpful
Helpful
Los Angeles, CA – Aug 20, 2017
See REPLY to CR comment( which was dated...Read More
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I contacted Dr Chen 4 yrs ago and was uncertain about surgery. He never pushed or was impatient with me because I needed time. He always answered questions and listened well. I contacted surgeons and ophthalmologists. None put me at ease like Dr. Chen. His specialization in the eye and expert understanding of asian eyes made him the only choice for me. This month I had the procedure and am happy with my results. Dr. Chen listened to what I wanted & expertly carried out what we discussed.
What went well
No results
What could be improved
No results
Helpful
Kew, VIC – Apr 23, 2017
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Reply Flag
The best doctor for Asian eyelids. He makes it so natural and the recovery is quick. He is aways available to answer questions. I was so impressed I flew from out of state to use him for the second time. The first time was 20 years ago.
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Apr 15, 2017
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Reply Flag
I had double eyelid surgery with Dr. Chen in February and traveled from the east coast to do so. Dr. Chen made me feel very comfortable and understood my vision. He was very gentle during surgery and I did not feel any pain afterwards. I had a little bruising and swelling on my eyes, which is normal, but they healed rather quickly. I know I still have some healing left to do since it's only been about a month, but I love the results so far. My coworkers keep commenting on how natural it looks!
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Ny – Mar 13, 2017
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Reply Flag
Dr. Chen did a revision on one of my droopy eyelid. The ptosis occurred after I had an upper blepharoplasty performed by another doctor (well known in the media and "realself") in Beverly Hills. I'm almost 3 month post-op and I couldn't be any happier with my results. My only regret is not going to him first. I was fortunate enough to hear about him on an online forum. My whole experience from the free consultation to the post op has been wonderful. I will be forever grateful to Dr. Chen!!!
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
CA – Mar 08, 2017
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Reply Flag
Dr. Chen is the best of the best. Surgery around the eye is measured in millimeters. He is a true master!
What went well
No results
What could be improved
No results
1 person found this helpful
Helpful
Los Angeles – Nov 29, 2016
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Reply Flag
Dr. Chen is a truly AMAZING doctor. He is genuine, caring, confident, assertive and precise. Through the whole process, from the consultation to the operation and the post op followup, I was never afraid. I had total confidence in Dr. Chen as he did himself. I am more than happy with the results. I admire Dr. Chen his commitment to himself , his patients make him the best at what he does. I absolutely and enthusiastically recommend him. He "CARES"!
What went well
No results
What could be improved
No results
Helpful
C. McClarin in DALLAS, TX – Oct 23, 2016
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Reply Flag
Dr Cben is worth flying across the the US for. He did my surgery 22 years ago and again this year. I wouldn't go anywhere else. He will guarantee you a very natural look. If your afraid to look contrived and artificial than he is the person to see. He listens and has the best bed side manner. The surgery was painless and done under local. I didn't even need Tylenol after surgery. I'm in plastic surgery and flew to Dr Chen because I wanted the best and would never compromise on my face. He is #1
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Artistry in Miami, FL – Jul 10, 2016
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Dr. Chen is a wonderful doctor who is not only a specialist in performing eyelid surgeries, but also a caring doctor. I had two previous eyelid surgeries that failed and Dr. Chen were able to fix my problem. He also checked up frequently after the surgery.
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
Jun 04, 2016
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Reply Flag
Dr. Chen is an extremely talented surgeon. His surgical skills is precise and amazing. Not only that, Dr. Chen is patient and attentive to all your concerns and questions. I have consulted various doctors for the blepharoplasty. Dr. Chen made me feel very comfortable with going forth with this procedure I have been wanting for years. I also flew from the East coast to have this procedure done by Dr. Chen. Dr C and his staff made this whole experience a very smooth one. Definitely worth the trip!
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Hackensack, NJ – May 31, 2016
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Reply Flag
Dr. Chen is amazing! He is the most knowledgeable doc in his field, which is why people from all over the world come to see him. I recently visited his office because another surgeon messed up my eyes. I was so touched by his thoughtfulness, communication skills, and level of knowledge. I regret not coming to him from the beginning. This man is the real deal. He knows his stuff (he writes the textbooks that medical students use) yet he's humble and down to earth. Even his staff are wonderful.
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Jan 30, 2016
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About Me

Care Philosophy

Do good work, lead, and teach.

As an eye plastic surgeon, the safety and care of your eyes are my utmost concern. I aim for a pleasant experience and a natural result for all my patients.

Biography

U.C.Berkeley A.B.* (Distinction in General Scholarship, Graduated within Honors program majoring in Biochemistry, double majored in Zoology)
Read more

Specialties

  • Cosmetic, Plastic & Reconstructive Surgery
  • Ophthalmology

Education

Emory University
Fellowship Hospital
University Of California-Los Angeles
Residency Hospital
1977
Los Angeles County - U S C Medical Center
Internship Hospital
1976
Saint Louis University / School of Medicine
Medical School
1972
University of California At Berkeley
Undergraduate School
Fellow Of American Academy Of Ophthalmology
Fellow, American Society Of Ophthalmic Plastic and Reconstructive Surgery
,

Languages

  • English
  • Cantonese
  • Chinese

Frequently Asked Questions

What other Cosmetic, Plastic & Reconstructive Surgery Specialists practice nearby?

Click here to compare with other Cosmetic, Plastic & Reconstructive Surgery Specialists.

What are Dr. William Chen, MD's top areas of care?

Dr. Chen frequently treats Trichiasis, Drooping Eyelids (Ptosis), and Vision Screening. See all procedures and conditions Dr. Chen treats.

Where is Dr. William Chen, MD's office located?

Dr. Chen's office is located at 1401 Avocado Ave Ste 505, Newport Beach, CA 92660. Find other locations and directions on Healthgrades.

What languages does Dr. William Chen, MD speak?

Dr. Chen speaks Chinese, Cantonese, Chinese, and English. View profile to see all.

Does Dr. William Chen, MD offer telehealth services?

Dr. Chen has not yet indicated whether they offer telehealth services. Please contact the office to check for availability/eligibility.

How can I make an appointment with Dr. William Chen, MD?

Find contact information here to make an appointment.

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for California
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Chen's experience treating your condition or procedure

Dr. Chen's Top Procedures and Conditions

Treatment Frequency
Trichiasis
normal
normal

Treatment Frequency

Dr. Chen treats Trichiasis more than 86% of his peers

Dr. Chen treats this condition more than 86% of his peers

Drooping Eyelids (Ptosis)
normal
normal

Treatment Frequency

Dr. Chen treats Drooping Eyelids (Ptosis) more than 85% of his peers

Dr. Chen treats this condition more than 85% of his peers

Vision Screening
normal
normal

Treatment Frequency

Dr. Chen performs Vision Screening more than 80% of his peers

Dr. Chen performs this procedure more than 80% of his peers

Dr. Chen's conditions and procedures:

  • Adjacent Tissue Transfer
  • Allergic Conjunctivitis
  • B-Scan Ultrasound
  • Blepharoplasty
  • Blocked Tear Duct
  • Canthoplasty and Canthopexy
  • Corneal Diseases
  • Dacryocystorhinostomy
  • Destruction of Benign Skin Lesion
  • Drooping Eyelids (Ptosis)
  • Ectropion of Eyelid
  • Excision of Benign Skin Lesion
  • Excision of Skin Lesion
  • Eye Examination
  • Eyelid Disorders
  • Eyelid Surgery
  • Farnsworth Lantern Test
  • Keratitis
  • Orbital Cellulitis
  • Reconstructive Eyelid Surgery
  • Repair of Brow Ptosis and Blepharoptosis
  • Repair of Entropion or Ectropion
  • Skin Cancer
  • Skin Grafts
  • Soft Tissue Sarcoma of Head, Face, and Neck
  • Tear Duct Disorders
  • Tear Duct Surgery
  • Trichiasis
  • Ultrasound, Eye
  • Vision Screening
  • Visual Field Defects

Insurance Check

Search for your insurance provider

Dr. Chen accepts

Accepted insurance can change. Please double-check when making an appointment.

(562) 426-0049

Dr. Chen accepts the following insurance:

Aetna
Aetna HMO
Basic HMO
Choice Plus POS II
Anthem
Advantage-CA HMO
Advantage-CA PPO
Balanced (Prudent Buyer)-CA PPO
Blue Cross (CACare) - Individual-CA HMO
Blue Cross (CACare) - Large Group-CA HMO
Blue Cross (CACare) - Small Group-CA HMO
Blue Cross (Prudent Buyer) - Individual-CA PPO
Blue Cross (Prudent Buyer) - Large Group-CA PPO
Blue Cross (Prudent Buyer) - Small Group-CA PPO
Blue Cross (Prudent Buyer) - Student Health-CA PPO
Blue Cross-CA HMO-POS
Bronze (Prudent Buyer PPO/ Small Grp)-CA PPO
Bronze EPO (Prudent Buyer / Small Grp)-CA PPO
Bronze EPO (Prudent Buyer EPO/ Small Grp)-CA
Bronze w/ H.S.A (Prudent Buyer PPO/Small Grp)-CA PPO
Dignity Health Custom Advantage-CA HMO
Dignity Health EPO / PPO-CA
Dignity Health PHC EPO & HDP/HSA-CA
Dignity Health Ventura EPO/PPO-CA
EPO-CA
Gold (CaliforniaCare HMO/ Small Grp) HMO
Gold (Prudent Buyer PPO/ Small Grp)-CA PPO
Gold Advantage-CA PPO
Gold EPO (Prudent Buyer / Small Grp)-CA PPO
Gold EPO (Prudent Buyer EPO/ Small Grp)-CA
Gold Select (Select / Small Grp)-CA HMO
Lumenos Plans-CA PPO
Major Risk Medical Insurance Program (MRMIP) - Prudent Buyer-CA PPO
MemorialCare Custom-CA PPO
National (BlueCard Basic) PPO
National (BlueCard) PPO
PERS Choice / PERSCare Providers-CA PPO
PERS Select-CA HMO
PERS Traditional-CA HMO
Platinum (CaliforniaCare HMO/ Small Grp) HMO
Platinum (Prudent Buyer PPO/ Small Grp)-CA PPO
Platinum Select (Select / Small Grp)-CA HMO
Select Plus-CA HMO
Select-CA HMO
Silver (CaliforniaCare HMO/ Small Grp) HMO
Silver (Prudent Buyer PPO/ Small Grp)-CA PPO
Silver Advantage-CA PPO
Silver EPO (Prudent Buyer EPO/ Small Grp)-CA
Silver EPO w/ H.S.A (Prudent Buyer/Small Grp)-CA PPO
Silver Select (Select / Small Grp)-CA HMO
Silver w/ H.S.A (Prudent Buyer PPO/Small Grp)-CA PPO
Tenet Network-CA PPO
Traditional
Traditional PPO
UC Care-CA PPO
UC CORE-CA PPO
UC Health Savings Plan-CA
UC High Option Supplement to Medicare-CA
UC Medicare with Prescription Drugs-CA PPO
UC Medicare without Prescription Drugs-CA PPO
UC Resident and Fellows-CA PPO
UCSHIP-CA PPO
USC Plan (Two Tiered Network)-CA HMO
Vivity-CA HMO
Anthem Blue Cross
Power Select HMO
Blue Cross Blue Shield
Blue Card PPO
Blue Cross Blue Shield of California
Advantage Preferred DirectAccess Plus PPO
Blue Cross Blue Shield of California PPO
Select Plus HMO
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna HMO
Cigna PPO
Great West Healthcare-Cigna PPO
LocalPlus
Open Access
Open Access Plus
Commercial Insurance Company
Coventry Health Care
Elderplan
Medicare HMO
HAP Insurance
Health Alliance
Humana
Choice Care PPO
MultiPlan
Kaiser PHCS Network PPO
MultiPlan PPO
PHCS Network PPO
NGS CoreSource
UnitedHealthCare
Choice Plus POS
Navigate HMO
Navigate POS
Options PPO
PacifiCare HMO

Locations

Practice

Robert L. Jones MD Inc.1401 Avocado Ave Ste 505 Newport Beach, CA 92660
1
Pediatric Eye Care & Surgery302 W La Veta Ave Ste 101 Orange, CA 92866
2

Affiliated Hospitals

Dr. Chen is affiliated with the following hospitals. Select a hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

Hoag Hospital Newport Beach

Newport Beach, CA

83% Patient Experience Rating, 14% higher than the national average

19 Awards Received

Award Highlight: Outstanding Patient Experience Award™ (2021)

Long Beach Memorial Medical Center

Long Beach, CA

73% Patient Experience Rating, 4% higher than the national average

2 Awards Received

Saint Joseph Hospital

Orange, CA

79% Patient Experience Rating, 10% higher than the national average

10 Awards Received

Award Highlight: Outstanding Patient Experience Award™ (2020)