Dr. William Cheatham Jr, DO
UNC Family Medicine at Poyner Place
6021 Poyner Village Pkwy Ste 101 Raleigh, NC 27616Accepting new patients
Dr. Cheatham Jr's Reviews
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What went well
- Office environment (35)
- Appointment scheduling (34)
- Appointment wasn't rushed (33)
What could be improved
- Appointment was rushed (16)
- Didn't explain conditions well (16)
- Didn't listen or answer questions (15)
Reply
I started with Dr. Cheatham on 1/4/21. He has easy parking right at his front door. Dr. Cheatham is always welcoming. I have never had to sit and wait in reception, because he was running "behind". He has listen to my complaint & then told me exactly what he thought would be my best options. I find him to be fast on feet and gives great options. He also is very good with seniors, as he see's my 87 yr. old Mother, whom I have to bring to him & be included into her exams/care. My daughter in her mid-30, also has changed to Dr. Cheatham and is very pleased with him. I couldn't be happier...
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
UNC's Dr's are the BEST – Jul 14, 2021
Reply
Really having issues with doc.firanz office personnel..love the doctor is there anything I can do...jenn n I miss you....
What went well
No results
What could be improved
No results
Scott Andrighetti – Apr 28, 2021
Reply
I highly recommend Dr Cheatham as he was my doc for many years. He is awesome. Sad to see him go to NC but you guys are getting a great doc! Hope he will do virtual visits soon?
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
michael Pompano Beach – Jul 23, 2020
Reply
I LOVE DR. CHEATHAM. HE TRULY CARES! WOULD RECOMMEND HIM AND HIS STAFF TO ANYONE.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Barbra Nabridge – Dec 11, 2019
Reply
I just transferred to Dr. Cheatham, after having such a horrible physician. Dr. Cheatham is a breath of fresh air!! He listens, gives you options on ways to keep you in the best of health, along with having a knowledge of your situation. I find him and his staff quite competent!! I would recommend highly and have done so. Great Doctor!
What went well
No results
What could be improved
No results
May 01, 2019
Reply
My GP for over 4 years
..excellent!!!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
LCross in Boca raton, FL – Nov 13, 2018
Dr. Cheatham Jr's Reply –
Thank you for the kind review!
Reply
Dr Cheatham and his staff is an absolute pleasure to have as a Primary physician.
My wife and I have had the pleasure of their amazing service for over 15 years
Thank you for providing true family care we appreciate your professionalism and comforting care.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Barnard Meyer in Fort Lauderdale, FL – Aug 13, 2018
Thank you for the trusting Dr. Cheatham with all...Read More
Reply
I have used Dr. William Cheatham as my primary physician for well over a decade. I am a male in my mid-50s & get my yearly exams & his opinion or solution ever since my first visit when I moved from Jupiter to Ft. Lauderdale in 2005.
I found Dr Cheatham & his staff to be a 1st class operation. Family Medicine is a solid Medical Practice. I believe there are still some of the original staff members still there from 10+ years ago. Holly, Ruby & Michael are attentive, friendly & knowledgeable.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Wade in Boynton Beach Fl – Apr 28, 2018
Wade, it's always a pleasure to have you in, and...Read More
Reply
I have been a patient of this doctor for two decades. He's always professional, receptive, and available. He has the personal touch matched with exceptional knowledge and the desire to know more. The only doctor I will see your in South Florida
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Eriq Michael in Lighthouse Point Fl – Mar 14, 2018
Eriq, thanks for the great review! We're glad to...Read More
Reply
I have been going to DR Cheatham for many years. He the most experienced doctor I have ever been to. He is very attentive, takes time with his patients and is the best! The staff there is wonderful. Ruby and Holly are the best and always make you feel welcome. I refer everyone to Dr Chaetham as I would never go anywhere else. If you are looking for a great doctor please go and see him you will become a lifelong patient as well.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Mark Crompton in Pompano Beach – Jan 22, 2018
Reply
I’ve been a patient of his for about 9 years. He truly cares & has always been there for me. His staff is very helpful & I would refer him to anyone looking for a good doctor.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jackie in Pompano Beach, FL – Nov 08, 2017
Reply
Dr Cheatham is one of a kind! He is a very professional and knowledgeable physician that only wants the best for his patient. As a medical professional myself I can sincerely say that I wish MORE physicians would be MORE Straightforward and Honest! If you have questions he will try his best to answer them. A physician that will guide you the correct way the first time!!! Dr Cheatham reviews ALL LABS with his patients, explaining in detail which was GREAT!! Knowing your health status is the BEST
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Long wait times
L Thomas in Ft Lauderdale, FL – Aug 31, 2017
Reply
READ THIS! Been going to Dr. Cheatham for years, until the practice went downhill in a major way. Dr. Cheatam is getting ready to move to N. Carolina and is squeezing every last dollar out of this office. Soon it will be a new Dr., hopefully with a more patient friendly attitude. For example want a prescription refill, expect to go in every 30-60 days. They will not even refill basics meds for six months like every other Dr.. Told me the law changed, but when I spoke to other Dr's, they said tha
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Long wait times
- Appointment was rushed
- Didn't explain conditions well
Pompano Beach – Jul 31, 2017
Reply
Never have I encountered such a Doctor who was so unprofessional. Here's my experience: A Doctor who doesn't introduces himself to a new patient. Yells at his staff from accross the room for things he needs. Was told to do bloodwork for one price but was charged another. A Doctor who calls his patient Odd cause I was upset not angry at his actions on giving me a hard time. Told me I irritated him because I questioned his actions. he told me to find another Dr who is more empathetic to my needs.
What went well
- Wait times
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Kim in Pompano Beach, FL – Jul 26, 2017
Reply
A++ in every respect. From office staff and nurses to Dr. Cheatham. I can definitely recommend Dr. Cheatham. Very knowledgeable, kind, compassionate and a great listener. Spends time with you and does not rush you out the door. Great experience!
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Karen Cohen in Delray Beach, FL – May 19, 2017
Reply
My family and friends have been patients of Dr Cheathams for over 10 years. And for the last 2 years he has never seen any of us. Between his PA's and Nurse Practiinioners his practice has shamefully gone to the gutter. We will never make another appointment there. And his right hand nurse Holly is even worse. Never returns phone calls and the whole practice is a bunch of lazy people. Do not ever make an appointment here unless you like to be ignored and not treated like a patient. Sickening.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Long wait times
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
L. G in Pompano Beach, FL – Feb 02, 2017
Reply
Dr.Cheatham is a very likable doctor who takes his time to listen,very easy to talk to and explains his treatment well! Since I was new to the country,had concerns about the healthcare system.A big problem occurred with one staff member by phone,as I didn't understand what she was talking about.When I met her in person,reminding her on the misunderstanding,she reacted in a way I didn't get.2days later I was asked to not come back,blamed to be a racist.I was so shocked!!Don't get it up today!!!
What went well
- Office environment
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Dorothee v.W in Deerfield Beach, FL – Jan 14, 2017
Reply
Worst experience I’ve ever had with a doctor and front of house staff. I asked to speak with the doctor three times and he keeps having someone else call. Seems all about getting his copay and really nothing else. All he does is refer you out to other doctors, not sure what I was paying for. Avoid this “doctor”!
What went well
No results
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Rich in Ft Lauderdale, FL – Sep 26, 2016
Dr. Cheatham's primary concern is his patients...Read More
Reply
Dr Cheatham has amazing bedside manners, he truly spends time listening to your concern or questions. He cares about his patients and wants what is best for them.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Jessika in Ft Lauderdale, FL – Mar 18, 2016
Reply
Dr. Cheatham has excellent bed side manner. He treats me as though I am his only patient and there is this level of confidence that puts you at ease.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Wait times
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Kimberly D. in Lauderhill, FL – Feb 15, 2016