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Dr. William L. Bourland, MD http://cdn.hgimg.com/img/silhouettes/silhouette-male_w120h160_v1.jpg Patient Surveys for Dr. William L. Bourland, MD, Memphis, TN, Orthopedic Hand Surgery & Orthopedic Surgery

Specializes in Orthopedic Hand Surgery • Male • Age 60

6286 Briarcrest Ave # 110/200
Memphis, TN 38120
OverviewExperienceHospital QualityPatient SatisfactionAppointments & Offices
Healthgrades

8 Facts About Patient Satisfaction Surveys

Patient satisfaction surveys provide a standardized way of reporting about healthcare experiences. But there can be more than meets the eye when reviewing scores. Here's what you should know

Patient Satisfaction

Patients' feedback on their experience with Dr. Bourland

Likelihood of recommending Dr. Bourland to family and friends is 4.2 out of 5 5 1 13

13 responses
above
national average

Your participation
is confidential

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Dr. William L. Bourland, MD
Are you Dr. Bourland?
Post a response on your personalized profile.
Dr. Bourland's Office & Staff
Ease of scheduling urgent appointments
12 responses
below
national average
Office environment, cleanliness, comfort, etc.
13 responses
same as
national average
Staff friendliness and courteousness
13 responses
below
national average
Total wait time (waiting & exam rooms)
16 – 30 minutes 11 responses
longer than
national average
Experience with Dr. Bourland
Level of trust in provider's decisions
13 responses
below
national average
How well provider explains medical condition(s)
12 responses
below
national average
How well provider listens and answers questions
13 responses
below
national average
Spends appropriate amount of time with patients
13 responses
below
national average

How was your experience with Dr. Bourland?

Your participation in the survey will help other patients make informed decisions. You will also be helping Dr. Bourland and his staff know how they are doing and how they can improve their services.
Your participation
is confidential

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