Dr. Walter Chan, MD

GastroenterologyMaleAge 42

Dr. Chan
Accepting new patients
Telehealth services available

Brigham Women's Hosp Gastro

75 Francis St Boston, MA 02115

Make an Appointment

(617) 732-6389

Dr. Walter Chan, MD is a Gastroenterology Specialist in Boston, MA. Dr. Chan has more experience with Esophageal Disorders, Gastrointestinal Disorders, and Anal & Rectal Disorders than other specialists in his area. He is affiliated with medical facilities such as Brigham And Women's Faulkner Hospital and Brigham And Women's Hospital. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Chan to book an appointment.

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Hospital Highlight

Dr. Chan is affiliated with Brigham And Women's Hospital Boston, a highly rated and top awarded hospital for gastroenterology.

At a Glance

  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Gastrointestinal Care Excellence Award™ See hospitals

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for Massachusetts
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Frequently Treated by Dr. Chan

Based on treatment records, we have identified the following as areas of care that Dr. Chan treats more often than their peers. If you are unsure whether Dr. Chan treats other conditions, please contact the office at (617) 732-6389.

Esophageal Disorders

Esophageal disorder specialists diagnose and treat conditions affecting the esophagus, such as reflux esophagitis, indigestion, and esophageal ulcers through procedures including medication, surgery, and swallowing therapy.Compare with other Esophageal Disorders specialists.

Dr. Chan is experienced in the area of Esophageal Disorders. See the graph below to learn more about his experience.

Based on claims data for 19 conditions and procedures

Treatments
Dr. Chan
Similar Providers
Nausea
Dysphagia
Manometry
Heartburn
Normal
Frequency
High
Frequency
Very High
Frequency

Gastrointestinal Disorders

Gastrointestinal disorders specialists diagnose and treat conditions that affect the gastrointestinal tract, including Crohn's disease, ulcers, hernias, and food poisoning.Compare with other Gastrointestinal Disorders specialists.

Dr. Chan is experienced in the area of Gastrointestinal Disorders. See the graph below to learn more about his experience.

Based on claims data for 52 conditions and procedures

Treatments
Dr. Chan
Similar Providers
Vomiting Disorders
Gastrointestinal Malabsorption
Gas-Bloat Syndrome
Anal or Rectal Pain
Normal
Frequency
High
Frequency
Very High
Frequency

Anal & Rectal Disorders

Compare with other Anal & Rectal Disorders specialists.

Dr. Chan is experienced in the area of Anal & Rectal Disorders. See the graph below to learn more about his experience.

Based on claims data for 6 conditions and procedures

Treatments
Dr. Chan
Similar Providers
Anal or Rectal Pain
Hemorrhoids
Normal
Frequency
High
Frequency
Very High
Frequency
Hide other treatment areas

Check Dr. Chan's experience treating your condition or procedure

Dr. Chan's conditions and procedures:

  • Abdominal Pain
  • Achalasia
  • Anal or Rectal Pain
  • Anemia
  • Barrett's Esophagus
  • Benign Neoplasm of the Digestive System
  • Celiac Disease
  • Cirrhosis
  • Colonoscopy, Proctosigmoidoscopy, and Sigmoidoscopy
  • Constipation
  • Crohn's Disease
  • Dehydration
  • Diaphragmatic and-or Hiatal Hernia
  • Diarrhea
  • Diffuse Esophageal Spasm
  • Diverticulitis, Intestinal
  • Diverticulosis, Intestinal
  • Duodenal Polypectomy
  • Duodenal Ulcer
  • Duodenitis
  • Dysentery
  • Dysphagia
  • Endoscopy (Esophagus, Stomach, Small Intestine)
  • Enteritis
  • Eosinophilic Esophagitis
  • Esophageal Achalasia and Cardiospasm
  • Esophageal Diverticulum
  • Esophageal Motility Disorders
  • Esophageal Ulcer
  • Esophageal Varices
  • Esophagitis
  • Familial Adenomatous Polyposis
  • Gallstones
  • Gas-Bloat Syndrome
  • Gastric Ulcer
  • Gastritis
  • Gastroesophageal Reflux Disease (GERD)
  • Gastrointestinal Bleeding
  • Gastrointestinal Malabsorption
  • Gastrojejunal Ulcer
  • Gastroparesis
  • Heartburn
  • Hemochromatosis
  • Hemorrhoids
  • Hepatitis C
  • Hernia
  • Hiatal Hernia
  • Ileus
  • Indigestion
  • Inflammatory Bowel Disease
  • Intestinal Obstruction
  • Irritable Bowel Syndrome
  • Ischemic Colitis
  • Lactose Intolerance
  • Liver Biopsy
  • Liver Damage from Alcohol
  • Mallory-Weiss Syndrome
  • Malnutrition
  • Manometry
  • Nausea
  • Non-Alcoholic Fatty Liver Disease
  • Noninfectious Gastroenteritis and Colitis
  • Pancreatitis
  • Peptic Ulcer
  • Pouchitis
  • Pyloric Stenosis
  • Reflux Esophagitis
  • Ulcerative Colitis
  • Unexplained Weight Loss
  • Viral Hepatitis
  • Vomiting Disorders

Insurance Check

Search for your insurance provider

Dr. Chan accepts

Accepted insurance can change. Please double-check when making an appointment.

(617) 732-6389

Dr. Chan accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Anthem
National (BlueCard) PPO
Blue Cross Blue Shield
Blue Card PPO
Blue Cross Blue Shield of Louisiana
BlueConnect HMO
Blue Cross Blue Shield of Massachusetts
Preferred Blue PPO
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna HMO
Cigna PPO
Open Access Plus
Harvard Pilgrim Health Care
Harvard Pilgrim Health Care PPO
MultiPlan
PHCS Network PPO
Tufts Health Plan
Tufts PPO

Dr. Chan's Reviews

Likelihood to recommend Dr. Chan

3.9

Based on 11 ratings

5 Stars
63.63636363636363%
(7)
4 Stars
9.090909090909092%
(1)
3 Stars
0%
(0)
2 Stars
9.090909090909092%
(1)
1 Star
18.181818181818183%
(2)
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How likely are you to recommend
Dr. Chan?
(Select your rating)
What went well
  • Appointment wasn't rushed (7)
  • Explained conditions well (7)
  • Listened & answered questions (7)
What could be improved
  • Appointment was rushed (3)
  • Didn't explain conditions well (3)
  • Didn't listen or answer questions (3)
RecentHighestLowestMost Helpful
Reply Flag
A excellent and superb doctor for motility disorders and evaluating tests. Not good with bedside manner, responding to questions, hands on testing/evaluating, and he will never respond to email or hospital portal communication. No follow up. Patients need to be good at self care.
What went well
No results
What could be improved
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Expertise in certain areas. Hold your expectations – Mar 31, 2021
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Reply Flag
Very versed in SIBO and associated motility disorders. Very thorough, spends quality time, knowledgeable and an absolute delight to have as my doc. You won’t be disappointed. Dr. Chan is the best.
What went well
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Dec 09, 2020
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Reply Flag
Never returned calls or correspondence on the portal. Very disappointing.
What went well
No results
What could be improved
No results
2 people found this helpful
Helpful
Mar 26, 2020
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Reply Flag
Dr. Chan does not listen to patients. He orders many tests and relies solely on test result but does not listen to patient symptoms. Poor bedside manner and does not care at all about quality of life. has his protocol and will not deviate from it. won't discuss other options for treatment. Long wait to get appointment even when you are an established patient. I've been in severe pain and called for an appointment I am not a new patient and was told there is a 4 month wait to see him. He never returns corresponds to calls. One time the pain was so severe I was hospitalized at a local hospital. The doctor tried to contact him and got no response from him. Doctor said its unheard to have no physician to physician response. Another time I went to Faulkner Hospital. He sees patients there. It took six days for him to respond to the doctors there. I feel Dr. Chan does not care care about his patients. He has no time for his current patients yet is accepting new patients.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Jun 09, 2019
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Reply Flag
I've seen a number of GI Doctors over the last 5 years, in an attempt to get to the bottom of my bothersome digestive disorder, which nobody seems to be able to accurately diagnose or treat. Finally. Dr, Chan has identified the problem and recommended the treatment. What a terrific man. Dr. Chan is insightful, through, patient and explanatory. I am really pleased to have found him to be my Physician.
What went well
No results
What could be improved
No results
8 people found this helpful
Helpful
Joanada in Stoneham, MA – Jan 21, 2016
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About Me

Biography

Dr. Walter Chan, MD is a Gastroenterology Specialist in Boston, MA. Dr. Chan has more experience with Esophageal Disorders, Gastrointestinal Disorders,...Read more

Specialties

  • Gastroenterology

Board Certifications

Awards

Frequently Asked Questions

Does Dr. Walter Chan, MD offer telehealth services?

Dr. Chan has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

Is Dr. Walter Chan, MD accepting new patients?

Dr. Walter Chan, MD generally accepts new patients on Healthgrades. You can see Dr. Chan's profile to make an appointment.

Does Dr. Walter Chan, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Chan accepts your insurance.

What are Dr. Walter Chan, MD's top areas of care?

Dr. Chan frequently treats Esophageal Disorders, Gastrointestinal Disorders, and Anal & Rectal Disorders. See all practice areas where Dr. Chan specializes.

Where is Dr. Walter Chan, MD's office located?

Dr. Chan's office is located at 75 Francis St, Boston, MA 02115. Find other locations and directions on Healthgrades.

How can I make an appointment with Dr. Walter Chan, MD?

Find contact information here to make an appointment.

Locations

Brigham Women's Hosp Gastro

Brigham Women's Hosp Gastro75 Francis St Boston, MA 02115
1

Practice

1153 Centre St Ste 4g Boston, MA 02130
2

Affiliated Hospitals

Dr. Chan is affiliated with the following hospitals. Select a hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

Brigham And Women's Faulkner Hospital

Boston, MA

78% Patient Experience Rating, 9% higher than the national average

7 Awards Received

Award Highlight: Gastrointestinal Care Excellence Award™ (2021)

Brigham And Women's Hospital

Boston, MA

81% Patient Experience Rating, 12% higher than the national average

8 Awards Received

Award Highlight: Gastrointestinal Care Excellence Award™ (2019)

Newton - Wellesley Hospital

Newton, MA

79% Patient Experience Rating, 10% higher than the national average

20 Awards Received

Award Highlight: America's 50 Best Hospitals Award™ (2019)