Dr. Vivian Mao, MD

Dr. Vivian Mao, MD

Ear, Nose, and Throat | Female | 45 years old

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Care Philosophy

Dr. Mao specializes in Ear, Nose, and Throat and practices in Roanoke, VA. She practices at 1 location.

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Dr. Mao's Experience

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Specialties

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Board Certifications

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Conditions Treated

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Procedures Performed

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Background Check

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Education

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Visiting Dr. Mao

Dr. Mao accepts 6 insurance carriers

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Hospital Quality

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Dr. Mao's Reviews

Likelihood of recommending Dr. Mao to family and friends
3
based on 12 total surveys (3 with reviews)
Key Survey Insights
  • Trustworthiness
     (12)
  • Helpfulness
     (12)
  • Staff
     (12)
  • Scheduling
     (12)
Experience with Dr. Mao
  • Level of trust in provider's decisions
     (12)
  • How well provider explains medical condition(s)
     (12)
  • How well provider listens and answers questions
     (12)
  • Spends appropriate amount of time with patients
     (12)
Dr. Mao's Office & Staff
  • Ease of scheduling urgent appointments
     (12)
  • Office environment, cleanliness, comfort, etc.
     (12)
  • Staff friendliness and courteousness
     (12)
  • Total wait time (waiting & exam rooms)
    10 – 15 minutes (12)
Open Full Survey+
Roanoke, VA |
Dr. Mao did my sons surgery. She was great!
in Salem, VA |
Waited a month and a half to be seen for clogged salivary gland. Primary physician had prescribed antibiotics in meantime. Condition is chronic and painful. She spent 5 minutes with me and told me to keep doing what I am doing with Absoloutely no additional remedies!! I suggested a procedure and she said oh yea. I could do that!! She seemed more like a first year student or worse. At least a student would try! Made an appointment with john Hopkins. The receptionist knew more than dr Mao
On my first visit she was very irritated and hateful. I basically had lost my voice, which I use non stop in my job. When I asked what to do about being on the phone, her reply was do the best you can. She did not give me a chance to ask any questions. She just ran ( rammed ) a scope up my nose and down into my throat ( without numbing me ) and tells me... Be quite, breath, be still. Never asked me if I had any questions or concerns, just did the exam and almost left the room in a run.
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Dr. Mao's experience matches your search based on the following criteria:

  •  Based on total number of patients treated over the last 12 months
  •  Specializes in Ear, Nose, and Throat
  •  Board certified in Otolaryngology
  •  No malpractice claims found
  •  No sanctions found
  •  No board actions found

Awards & Recognition

  • Awards & Honors
    • Healthgrades Honor Roll
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  • Media & Publications

    Dr. Mao has no media or publications listed.

Background Check

  • 0
    Malpractice Claims

    No malpractice history found for Virginia.

    What is medical malpractice
  • 0
    Sanctions

    No sanctions history found for the years that Healthgrades collects data.

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  • 0
    Board Actions

    No board actions found for the years that Healthgrades collects data.

    What are board actions

Background Check

Why It Matters: Dr. Mao's Board Certifications

Board certification should be one of your top considerations when choosing a doctor. Board certification is an official recognition given to doctors who have met specific requirements set by national medical specialty boards in the... More

  • Otolaryngology

Conditions Treated

  • Abscess
  • Acoustic Neuroma
  • Acute Laryngitis
  • Acute Sinusitis
  • Acute Tonsillitis
  • Acute Upper Respiratory Infection
  • All Headaches (incl. Migraine)
  • Allergic Reaction
  • Allergic Rhinitis
  • Autoimmune Diseases
  • Bell's Palsy
  • Bone Disorders
  • Brain Disorders
  • Broken Nose
  • Cancer
  • Cholesteatoma
  • Chronic Laryngitis
  • Chronic Sinusitis
  • Chronic Tonsillitis
  • Conductive Hearing Loss
  • Cough
  • Deafness
  • Deviated Septum
  • Dizziness
  • Dysphagia
  • ENT Cancer
  • Ear Ache
  • Ear Disorders
  • Earwax Buildup
  • Enlarged Turbinates
  • Eustachian Tube Dysfunction
  • Facial Fracture
  • Fracture
  • Gastroesophageal Reflux Disease (GERD)
  • Gastrointestinal Diseases
  • Head and Neck Cancer
  • Head or Neck Lump or Swelling
  • Headache
  • Hoarse Voice (Dysphonia)
  • Hyperacusis
  • Jaw Fracture
  • Laryngeal Cancer
  • Laryngitis
  • Larynx Conditions
  • Leukoplakia
  • Loss of Smell and-or Taste
  • Meniere's Disease
  • Nosebleed
  • Oral Cancer
  • Orbital Fracture
  • Otitis Media
  • Outer Ear Infection
  • Perforated Eardrum
  • Postnasal Drip
  • Pulmonary Disease
  • Salivary Gland Cancer
  • Salivary Gland Stones and Inflammation
  • Sinusitis
  • Sleep Apnea
  • Sleep Disorders
  • TMJ
  • Throat Cancer (Hypopharyngeal)
  • Throat Pain
  • Thyroid Cancer
  • Tinnitus
  • Tongue Cancer
  • Tonsil Cancer
  • Vertigo
  • Vocal Cord Nodule
  • Vocal Cord Paralysis

Education

  • Medical School
    Jefferson Med Coll-Thos Jefferson Univ

    Graduated in 1995

  • Internship Hospital
    Pa Hosp

    Completed in 1996

  • Residency Hospital
    Thomas Jeff U Hosp

    Completed in 2000

Languages Spoken

  • English

Memberships &
Professional Affiliations

Dr. Mao does not have any memberships or affiliations listed. If you are Dr. Mao and would like to add memberships or affiliations, please update your free profile.

Specialties

  • Ear, Nose, and Throat

Procedures Performed

  • Adenoidectomy
  • Antrostomy and Antrotomy (Sinus Surgery)
  • Diagnostic Nasal and-or Sinus Endoscopy
  • ENT Surgery
  • Ear Surgery
  • Ear Tube Placement
  • Ethmoidectomy (Sinus Surgery)
  • Excision of Parotid, Sublingual, or Submandibular Gland
  • Excision or Destruction of Palate or Uvula Lesion
  • Excision or Destruction of Tongue Lesion
  • Glossectomy
  • Head and Neck Surgery
  • Intranasal or Sinus Procedure
  • Laryngectomy and Pharyngectomy
  • Laryngoscopy - Laryngotomy - Laryngectomy - Pharyngolaryngectomy - Pharyngectomy
  • Laryngoscopy and Laryngotomy
  • Lymph Node Biopsy or Excision
  • Parathyroidectomy
  • Sinus Surgery
  • Thyroidectomy
  • Thyroidectomy or Thyroid Lobectomy
  • Tonsillectomy
  • Tracheal Surgery
  • Vestibule and Floor of Mouth, Excision or Destruction
  • Wound Repair

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