Dr. Vijayta Bansal-Kapuria, MD
Ganesha Inst of Neurology & Psychiatry
150 E Cook Ave Ste 100 Libertyville, IL 60048Dr. Bansal-Kapuria's Reviews
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What went well
- Office environment (14)
- Explained conditions well (12)
- Appointment scheduling (11)
What could be improved
- Difficult to schedule appointment (6)
- Staff wasn't friendly (6)
- Appointment was rushed (4)
Reply Flag
I would not recommend Dr. Bansal's office to anyone. I have been going there since 2017. Only met with the actual Doctor twice. Every other visit, I was seen by the PA, which changed frequently. My medications were changed and adjusted many times, with no real relief. The last PA I saw suggested I try their TMS treatments. It was approved by my insurance, and I was told by the staff that I would only owe a $50 copay once per week. I even have a signed form that states $50 copay. Well, here we are four weeks later, and I get a bill for $1800. I was told that is all my deductible, and I will need to pay this. I was lied to, and am now expected to pay a ridiculous amount of money for a treatment that I cannot even finish. I am absolutely horrified at the way I've been treated.
What went well
No results
What could be improved
No results
Heather Dawn Lange – Apr 01, 2021
Reply Flag
After nine months, treatment was ineffective. Dr. Bansal was very unprofessional and uncaring. Pushes pills to cover symptoms which made me groggy and unable to stay awake instead of resolving the issue. Ended up in hospital for overdose, which Dr. did not reach out during hospital stay or after. Then received a bill for $50 for missed appt. while in the hospital. I would NOT recommend Dr. Bansal to any patients due to lack of medical supervision and use of pills instead of doing the work to solve the issue. Total waste of my time seeking help from Dr. Bansal. Please think twice before seeking help from Dr. Bansal and check references thoroughly. I sought out help at an in-patient facility and have been given a proper diagnosis and the correct medication to mange my issue.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
- Appointment was rushed
Aug 30, 2020
Reply Flag
I agree with the person who rated DR Bansal as not experienced or knowledgeable enough to treat trauma related cases. We had the unfortunate experience to engage her during our loves ones traumatic brain injury. She was very unprofessional, displayed no bedside manner, loud, short, terse, condescending, patronizing and became very defensive and loud (again) when we asked to discuss our loved ones test results. She she had the audacity to insinuate and accuse us of compromising our loved ones dignity as a patient. Our interaction and experience with DR Bansal was far less than any family should expect with a loved one in critical care on a ventilator after a traumatic brain injury. If this is the way she practices medicine for all her patients and if this is her bedside manner with families of loved ones she would be best served finding another profession. We hope and pray no other family has to ensure what we went through with her.
What went well
No results
What could be improved
No results
Evelyn and Paul – Dec 20, 2019
Reply Flag
Dr. Bansal is good at providing psychiatric evaluations, prescribing and educating about medications and suggesting treatment plans from a medical model. However, I was disappointed by my recent experience with her. She seemed to be lacking trauma-informed care in her approach. I recommend her for neurology related concerns and she seems to be knowledgable in her practice but not for someone looking for trauma-informed care.
What went well
- Explained conditions well
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
- Didn't listen or answer questions
- Didn't trust the provider's decisions
Mar 16, 2018
Reply Flag
What an amazing doc! Thanks Dr.Bansal for finally giving us some answers.
What went well
No results
What could be improved
No results
Joseph in Lake Forest – Feb 17, 2017
Reply Flag
I am very grateful I found Dr.Bansal. I have been suffering from a neurological disorder for the past 3 years and have seen multiple doctors that have unfortunately been unable to manage it properly. That all changed with Dr.Bansal she was with me step by step and explained everything to me. She genuinely showed concern and care for my condition and after following her treatment I have improved drastically. I highly recommend Dr.Bansal.
What went well
No results
What could be improved
No results
John in Chicago,IL – Apr 27, 2016
Reply
Rushed
What went well
No results
What could be improved
No results
Chicago, IL – Apr 22, 2016
Reply Flag
Really awesome
What went well
No results
What could be improved
No results
George in Aurora, IL – Apr 22, 2016
Reply Flag
Very patient, extremely intelligent, beautiful, and she figured out a medical issue that 3 other neurologists had missed!
What went well
No results
What could be improved
No results
Feb 21, 2016