Dr. Veronica Dugan, MD is a gastroenterology specialist in Covington, LA and has been practicing for 13 years. She specializes in gastroenterology.


Locations

Gastroenterology Group AMC

New Patient?
(985) 273-5158
1
  • Call
  • Fax
  • Hours
    • Mon: 9:00am - 5:00pm
    • Tue: 9:00am - 5:00pm
    • Wed: 9:00am - 5:00pm
    • Thu: 9:00am - 5:00pm
    • Fri: 9:00am - 3:00pm
    • Sat: closed
    • Sun: closed
  • Directions
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Dr. Dugan's Reviews

Likelihood to recommend Dr. Dugan

4.2

Based on 38 reviews

5 Stars
76.3157894736842%
(29)
4 Stars
2.6315789473684212%
(1)
3 Stars
2.6315789473684212%
(1)
2 Stars
2.6315789473684212%
(1)
1 Star
15.789473684210526%
(6)

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Dr. Dugan?
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Average Reported Wait Time
  • 16 – 30 minutes
Dr. Dugan's Performance
  • Trustworthiness
  • Explains condition(s) well
  • Answers questions
  • Time well spent
Office & Staff Performance
  • Scheduling
  • Office environment
  • Staff friendliness
What People Say About Dr. Veronica Dugan, MD
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Good doctor if this Group doesn't suddenly end your care with them. She is very helpful, but don't get too comfortable, if you are involved in your care. No matter how long you are there, or how many health issues they are working on with you, if you "unknowingly" do something they don't like (in our case it was debating a large bill that they didn't warn us about. Our INSURER told us it was a big issue, and we had nothing else to go on at that point, so we griped about this 4500 dollar bill), THEY WILL DROP YOU. They disregarded all apologies even when they knew our complaint was never our ill-willed. It was based on the information we got on this procedure, from Blue Cross. According to current Louisiana laws they can be as heartless as they want - who knew? We regularly tell others about our experience there and no one ever knows that a physicians group can treat a patient so unfairly, if they choose to be that way. They DO have a tough job, but this is not right.
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Dr Dugan is a caring doctor, she takes time to explain and gives you time to ask questions. I really like how fast she answers questions on the patients portal. Holly her nurse is also very friendly and caring.
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This medical corporation has 2 large facilities and many doctors, but Dr. Dugan is the best doctor of them all. She has a large following and could easily have a very successful clinic on her own. If you go there, you must see her.
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Excellent Doctor with very pleasant temperament. Explains the procedure and results in "lay-mans" terms. I believe she really cares.
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Dr. Duggan provides Excellent care and advise. I recommend her to all my friends. She preformed a colonoscopy on me yesterday and explained everything thoroughly, and answered all questions immediately. The staff at the Endo center were so warm, caring and kind. I would like to especially thank Kelly, Valarie, Julie, Sharon and Chad for their expert care! I am a retired RN and appreciate quality medical care when I see it and Dr. Duggan and her staff are Quality care! Thank you
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Dr. Dugan and her staff are very pleasant and friendly. Wait time about average for a doctors office. I would recommend Dr. Dugan and her office to others. My only suggestion is that there should be a separate exit for patients following procedures done in the EndoCenter. All patients are brought back through the waiting area, which I found to be a little odd.
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Had to find another gastro doctor since mine retired. Primary care recommended Dr. Dugan. What a pleasure to find a doctor that explains everything and takes her time. Her knowledge is impeccable, Would highly recommend Dr. Dugan is you are having gastro problems. Feel well
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Dr. Dugan and her entire staff are an amazing team. I’m sure I’m like many other people in that I had some anxiety leading up to my procedure. They did all they could to reassure and comfort me and the anxiety went away. Everyone I came in contact with from the front counter to the nurse who saw me out took all the time I needed and answered any questions I had. As strange as it may sound, Dr. Dugan and her staff actually made this a comforting experience. They are gentle, discreet and thorough
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Dr. Dugan and staff render outstanding medical care, before, during and after the procedure
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AWESOME DOCTOR VERY KNOWLEDGEABLE AND HER STAFF IS VERY CARING, I WOULD SEND MY FRIENDS AND FAMILY TO HER
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She is a good doctor, and a good listener, but this group has rules that they don't tell you about, and if you cross them, they drop you. I was a patient there for years, and had no plans to leave, but because of a billing issue and some advice from my health plan (Blue Cross), as one of their employees told me, I became dead to them. They do like some involvement by the patient, but not too much, and don't feel they have to tell you everything they do. Often they run late but most offices do
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I have been a patient of Doctor Dugan for the last five years or so. She is the best I have ever seen, and I have seen a lot. Doctor Dugan is extremely knowledgeable about my conditions. She takes her time to explain everything concerning my health. I will never go to another gastro doctor.
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After being in the care of a local gastroenterologist, who would not consider that I had something else wrong with me.Dr Dugan ran some tests and in three days was able to tell me what was wrong with me and take care of my problem. My illness was shutting down my entire body and all its functions. I am thankful to her for looking elsewhere and finding out what was wrong with me. Since 2012 she has been my doctor.She is very explanatory on what functions and treatments needed. Very personable. ??
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I was very impressed. Dr. Dugan has a great personality, listens to what you have to say, and takes the time to explain things in depth.
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She listens carefully. She is easy to talk to, is straight forward, and is good at explaining EVERYTHING.
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Please do not waste your time and money. This practice is a joke. Dr. Dugan is no help and her office... don't get me started. I sent a request myself on May 5th requesting for my records to be sent elsewhere. Show up for my appointment with my new doctor on June 2nd and they still have not received the information requested. When I called and asked the receptionist conveniently remembers sending this information last week (May 27th- June 4th).... almost a month after the request... don't lie.
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Dr.Dugan is an expert in her field. She is very professional. DR Dugan treats my whole family. Her staff is also very friendly and professional. Thank you. David Burns
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Dr Dugan is a wonderful dr. She is very personal and has a great bedside manner. She listen to my problem and answers to my concerns and issues. She made me feel really comfortable talking about my problem.
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Very nice doc when you finally get to see her..disappointed in wait time..3PM appt..finally got to see her at almost 430PM..will bring my computer tablet next time..
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Insurance Check

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Dr. Dugan accepts

Accepted insurance can change. Please double-check when making an appointment.

(985) 273-5158

Dr. Dugan accepts the following insurance:

Aetna
Choice Plus POS II
Assurant Health
Blue Cross Blue Shield
Blue Card PPO
Cigna
Cigna HMO
Cigna PPO
Great West Healthcare-Cigna PPO
Open Access
Coventry Health Care
Coventry Health Care of Louisiana
Coventry Health Care of Louisiana HMO
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Humana
Choice Care PPO
Kaiser Permanente
Medicaid
MultiPlan
MultiPlan PPO
PHCS Network PPO
Principal Financial Group
UnitedHealthCare
Choice Plus POS
Navigate HMO
Navigate POS
Options PPO
United Healthcare

Background Check

Healthgrades does not collect malpractice claims information for Louisiana
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Dugan's experience treating your condition or procedure

Dr. Dugan's Top Procedures and Conditions

Treatment Frequency
Diarrhea
very high
very high

Treatment Frequency

Dr. Dugan treats Diarrhea more than 96% of her peers

Dr. Dugan treats this condition more than 96% of her peers

Inflammatory Bowel Disease
very high
very high

Treatment Frequency

Dr. Dugan treats Inflammatory Bowel Disease more than 93% of her peers

Dr. Dugan treats this condition more than 93% of her peers

Abdominal Disorders
very high
very high

Treatment Frequency

Dr. Dugan treats Abdominal Disorders more than 93% of her peers

Dr. Dugan treats this condition more than 93% of her peers

Dr. Dugan's conditions and procedures:

  • Abdominal Disorders
  • Abdominal Pain
  • Abscess
  • Abscess or Cyst Drainage or Aspiration
  • Abscess or Fluid Incision and Drainage
  • All Types of Food Poisoning
  • Anal or Rectal Pain
  • Anal Prolapse
  • Anemia
  • Autoimmune Diseases
  • Barrett's Esophagus
  • Benign Neoplasm of the Digestive System
  • Benign Tumor
  • Bile Duct Procedure
  • Biliary Atresia
  • Blood Disorders
  • Cancer
  • Celiac Disease
  • Cholecystitis and Gallstones
  • Cholelithiasis
  • Cirrhosis
  • Colonoscopy, Proctosigmoidoscopy, and Sigmoidoscopy
  • Colorectal Cancer
  • Constipation
  • Crohn's Disease
  • Dehydration
  • Diaphragmatic and-or Hiatal Hernia
  • Diarrhea
  • Diverticulitis, Intestinal
  • Diverticulosis, Intestinal
  • Duodenal Ulcer
  • Duodenitis
  • Dysentery
  • Dysphagia
  • E. coli Food Poisoning
  • Endoscopy (Esophagus, Stomach, Small Intestine)
  • Enteritis
  • ERCP (Endoscopic Retrograde Cholangiopancreatography)
  • Esophageal Achalasia and Cardiospasm
  • Esophageal Cancer
  • Esophageal Diseases
  • Esophageal Diverticulum
  • Esophageal Ulcer
  • Esophageal Varices
  • Esophagitis
  • Esophagogastroscopy
  • Esophagoscopy
  • Food Poisoning
  • Gas-Bloat Syndrome
  • Gastric Ulcer
  • Gastritis
  • Gastroenterology Procedures
  • Gastroesophageal Reflux Disease (GERD)
  • Gastrointestinal Bleeding
  • Gastrointestinal Diseases
  • Gastrointestinal Malabsorption
  • Gastroparesis
  • Giardiasis
  • Heartburn
  • Hemochromatosis
  • Hemorrhoidectomy or Excision of Anal Tags
  • Hemorrhoids
  • Hepatitis A
  • Hepatitis B - Immune Response
  • Hepatitis C
  • Hernia
  • Ileus
  • Indigestion
  • Inflammatory Bowel Disease
  • Intestinal Abscess
  • Intestinal Ischemia
  • Intestinal Obstruction
  • Irritable Bowel Syndrome
  • Lactose Intolerance
  • Liver Biopsy
  • Liver Damage from Alcohol
  • Malnutrition
  • Megacolon
  • Mesenteric Lymphadenitis
  • Mesenteric Panniculitis
  • Nausea
  • Neoplasm of Gastrointestinal Tract
  • Non-Alcoholic Fatty Liver Disease
  • Noninfectious Gastroenteritis and Colitis
  • Non-Neonatal Jaundice
  • Pancreatitis
  • Peptic Ulcer
  • Pinworm
  • Pyloric Stenosis
  • Reflux Esophagitis
  • Salmonella Food Poisoning
  • Small Intestine Cancer
  • Stomach and Small Intestine Cancer
  • Stomach Cancer
  • Stomach Diseases
  • Stomal Ulcer
  • Ulcer
  • Ulcerative Colitis
  • Unexplained Weight Loss
  • Viral Enteritis
  • Viral Hepatitis
  • Vomiting Disorders

About Me

My goal is to provide high quality patient care at a reasonable cost using the most advanced technology.

As a group, we conduct our business with our patients and our community in an ethical manner, respecting the individual rights of the patient and to ensure considerate care that guards their personal integrity and respects their cultural, psychosocial and spiritual values.

Specialties

  • Gastroenterology

Board Certifications

  • Gastroenterology
  • Internal Medicine

Education

2006
Medical Center Of Louisiana At N O
Fellowship Hospital
2003
LSU Medical Center of New Orleans
Residency Hospital
2001
Medical Center Of Louisiana At N O
Internship Hospital
2000
Louisiana State Univ School Of Medicine In New Orleans
Medical School
1995
Loyola University
Undergraduate School
2006
2003
2001
2000
1995

Languages

  • Vietnamese
  • English

Awards

Affiliated Hospitals

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