Accepting new patients

Dr. Valerie Augustus, MD

Psychiatry •  Female • Age 57

  26 Reviews
Dr. Augustus

Christian Psychiatric Services Plc

2205 West St Germantown, TN 38138

Accepting new patients

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(901) 372-0914

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(901) 372-0914

Dr. Valerie Augustus, MD is a psychiatry specialist in Germantown, TN and has been practicing for 23 years. She graduated from La State Univ Sch Of Med In Shreveport in 1992 and specializes in psychiatry.

At a Glance

  • Hospital satisfaction • Patients said they were highly satisfied at this doctor's hospital. See hospitals
  • Good patient care • Patients said they had exceptional care at this hospital. See hospitals
  • Practices at top hospital • Patient Safety Excellence Award™ See hospitals

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Dr. Augustus accepts

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(901) 372-0914

Dr. Augustus accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Assurant Health
Blue Cross Blue Shield
Blue Card PPO
Blue Cross Blue Shield of Tennessee
Cigna
Cigna HMO
Cigna PPO
Great West Healthcare-Cigna PPO
Open Access
Commercial Insurance Company
CoreSource
Coventry Health Care
First Health (Coventry Health Care)
Golden Rule
Mail Handlers Benefit Plan (MHBP)
MultiPlan
MultiPlan PPO
PHCS Network PPO
Principal Life
Qualchoice
Tricare
TriCare for Life
UnitedHealthCare
United Healthcare

Background Check

1 disciplinary action Found
  • Substandard Care, Incompetence or Negligence (5/2/2018)View details
No malpractice claims found for Tennessee
No board actions found for the years we collect data
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Experience Check

Check Dr. Augustus' experience treating your condition or procedure

Dr. Augustus' Top Procedures and Conditions

Treatment Frequency
Psychiatric Diseases
normal
normal

Treatment Frequency

Dr. Augustus treats Psychiatric Diseases more than 6% of her peers

Dr. Augustus treats this condition more than 6% of her peers

Learn more about Psychiatric Diseases
Learn more about experience ratings

Dr. Augustus' conditions and procedures:

  • ADHD and-or ADD
  • Adjustment Disorder
  • Anxiety
  • Attention Deficit Disorder (ADD)
  • Bipolar Disorder
  • Depressive Disorders
  • Dysthymia (Chronic Depression)
  • Dysthymia and Cyclothymia (Mood Disorders)
  • Major Depressive Disorder
  • Medication Management
  • Mood Disorders
  • Obsessive-Compulsive Disorder (OCD)
  • Panic Attack
  • Personality Disorders
  • Phobia
  • Post-Traumatic Stress Disorder (PTSD)
  • Psychiatric Diseases
  • Psychiatric Evaluation
  • Psychopharmacologic Treatment
  • Psychosis
  • Schizoaffective Disorder
  • Schizophrenia
  • Transcranial Magnetic Stimulation (TMS)

Dr. Augustus' Reviews

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Terms and conditions

Likelihood to recommend Dr. Augustus

3.1

Based on 26 reviews

5 Stars
46.15384615384615%
(12)
4 Stars
0%
(0)
3 Stars
7.6923076923076925%
(2)
2 Stars
7.6923076923076925%
(2)
1 Star
38.46153846153846%
(10)

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Average Reported Wait Time
  • 10 – 15 minutes
Dr. Augustus' Performance
  • Trustworthiness
  • Explains condition(s) well
  • Answers questions
  • Time well spent
Office & Staff Performance
  • Scheduling
  • Office environment
  • Staff friendliness
What People Say About Dr. Valerie Augustus, MD
RecentHighestLowestMost Helpful
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Dr. Augustus is very knowledgeable and listens to your every concern. She is by far one of the best doctors I have seen for my depression. I highly recommend her.
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The doctor is very welcoming and knowledgeable. However the front desk clerk is rude and not knowledgeable. The required 100$ deposit is almost impossible to get back . After several attempts I received no call back from billing. The desk clerk refuse to give out the billing dept contact information.It has now been 51/2 months and I have still not received the 90 day promised return of my deposit. They charge 25$ for almost every document a patient ask for on top of this. Bad business tactics.
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She tries to milk you out of money. She told me I had anxiety and depression after sitting with me for any hour and letting me take a 5 min survey on a iPad, which my family and friends thought was weird, but I didn't listen. She did not act as a therapist whatsoever. All she did was give me a prescription that does not help and sent me on my way.
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Charges $25 to send a fax and charges $50 if you call in sick for your appointment. Terrible professionalism and unethical. Milks people out of money any way possible.
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About Me

APPROACH TO CARE:

While utilizing medication management and non-medication therapies like TMS*, Dr. Valerie Augustus holistically aims to help you achieve mental health by also addressing your physical and spiritual health.

MI...
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Specialties

  • Psychiatry

Board Certifications

  • Psychiatry
Learn why a board certification matters

Education

1996
Lsu Medical Center Of New Orleans
Residency Hospital
1992
La State Univ Sch Of Med In Shreveport
Medical School
University Of Southwestern Louisiana (Lsu)
Undergraduate School
1996
1992

Locations

Christian Psychiatric Services Plc

1
  • Call
  • Fax
  • Hours
    • Mon: 9:00am - 4:00pm
    • Tue: 9:00am - 4:00pm
    • Wed: 9:00am - 4:00pm
    • Thu: 9:00am - 4:00pm
    • Fri: 9:00am - 12:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Affiliated Hospitals

Check the quality of care at hospitals where Dr. Augustus treats patients.

Learn more

73% Patient experience rating, 4% higher than the national average

  • Patient Safety Excellence Award™ (2018)