3.7 based on 12 reviewsView this provider's reviews
Patient satisfaction ratings and reviews are based on personal opinions. Before you choose any doctor you should take into account their background, training, specialized experience AND their patient satisfaction to ensure they are the right fit for you.
Founded on a vision of excellence, we are deeply interested and committed to your welfare. Our approach is interactive and thoughtful. Each patient responds to a different style. Some come with pre-conceived ideas of what they would want from the visit whereas others are just looking for a solution to their problems or even a quick fix. While I try to keep my approach flexible, I also believe that information must be shared so that the encounter is meaningful for both of us. Sometimes during my exam, I may find other problems such as sleep apnea, or imbalance or a swelling in the neck or allergies, different from what you came in to see me. In keeping with our comprehensive approach to your ENT health I may recommend treatment or tests for those as well. Our goal is to attempt to give you the highest quality care we can by incorporating ideas of old and new as well as the latest technologies. Being a physician-surgeon is a privilege one that I treasure.Read more
Dr. Khetarpal's Experience
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Overall Patient Satisfaction
Likelihood of recommending Dr. Khetarpal to family and friends is 3.7 out of 5
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Key Survey Insights
Experience with Dr. Khetarpal
Level of trust in provider's decisions
How well provider explains medical condition(s)
How well provider listens and answers questions
Spends appropriate amount of time with patients
Dr. Khetarpal's Office & Staff
Ease of scheduling urgent appointments
Office environment, cleanliness, comfort, etc.
Staff friendliness and courteousness
Total wait time (waiting & exam rooms)
16 – 30 minutes(11)
Dr. Umang Khetarpal, MD says
I thank all my patients for posting surveys about us.I always strive to provide 5 star service to our patients in terms of caring and understanding, technical skill and knowledge, compassion as well as a discussion about their condition. In so many years of my practice, I have never not given the best to my patients. Achieving the outcomes that you desire requires both of us to cooperate fully with each other.