The goal of L.A. Shoulder & Sports Medicine is to distinguish ourselves by making patient satisfaction our ultimate metric for clinical success. Understandably, surgeons often focus on objective treatment and outcome and may under appreciate the importance of the process – the experience of care. Diagnostic procedures, surgeries, and therapies constitute treatment, but not care. Our "heart" is just as important in the "Art" of medical practice, if not more so. We care about your experience and how you perceive your care. Were your questions answered? Did we listen attentively? Was the diagnosis and plan clearly explained? More personal care leads to better communication, more reasonable expectations, and more patient involvement, all resulting in better quality of care. Let us show you the Art of medicine is as important as the science.Read more
Timothy Hartshorn, M.D., is a fellowship-trained shoulder surgeon specializing in arthroscopic and reconstructive surgery of the shoulder. His passion...Read more
Dr. Hartshorn's Experience
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Overall Patient Satisfaction
Likelihood of recommending Dr. Hartshorn to family and friends is 4.2 out of 5
The ultimate measure of success is the patient's subjective feelings about the intervention performed. At L.A. Shoulder, we expect that we are providing unparalleled care during all parts of the treatment process. If there is an aspect of your care that does not meet your expectations, please let us know immediately. A significant influence in how we continue to grow and improve is...