Dr. Timothy Frost, MD
Alamogordo Dermatology
1401 10th St Ste C Alamogordo, NM 88310Accepting new patients
Dr. Frost's Reviews
Likelihood to recommend Dr. Frost
Leave a review
How likely are you to recommendDr. Frost?(Select your rating)
What went well
- Explained conditions well (17)
- Trusted the provider's decisions (17)
- Appointment wasn't rushed (16)
What could be improved
- Staff wasn't friendly (7)
- Difficult to schedule appointment (6)
- Appointment was rushed (5)
Reply Flag
went in for an ear ache and they gave me a hearing test (I thought was just part of the visit) got a bill in the mail a couple weeks later for almost $600. I had not requested a hearing test thought it was what they did for my visit. felt like they should of discussed this being so much and my insurance not paying for it instead of tricking me into getting it done, they didnt ask me if I wanted it just took me to this room and did it and than charged me extra for this when in reality it was for an ear ache (the visit was set up for NOT a hearing test) so you can see why I thought it was part of the visit. I hate doctors who don't TELL YOU its an extra charge for a test like that and NOT required for the doctor to look at your ear. be careful of these guys they will get ya for things and not let you know your insurance wont cover it and it isn't necessary to determine why my ear was hurting. and of course I needed hearing aides they said which would be over $3000 so yea I question
What went well
No results
What could be improved
No results
Jul 24, 2019
Reply Flag
A small town DOC whose staff really doesn't seem to care about patients in need of relief. You are routed to a voice mail system and never get a return call. Now that may be the fault of the Assistant or whoever, or perhaps the fault of the DOC for a staff that has no EMPATHY for someone in need.
What went well
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Difficult to schedule appointment
- Office environment
- Staff wasn't friendly
- Long wait times
Rodger Norris – Jun 19, 2019
Reply Flag
His office staff will take a month to get authorization for a routine diagnostic test that doesn’t require any authorization at all. They won’t even bother to call your insurance to find that you can get the test done immediately. Expect them to drag their feet and not take your health seriously.
What went well
- Office environment
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Staff wasn't friendly
- Long wait times
Sep 05, 2018
Reply Flag
I was impressed on how thorough Dr. Frost was, and how he put you at ease.
What went well
No results
What could be improved
No results
Karen Duke in Alamogordo – Feb 21, 2018
Reply Flag
Dr Frost did my tonsillectomy . I was age 55. He recognized my swollen tonsil was all tumor and got it all out encapsulated . He saved my life by being aware and diligent. I had to follow up with cancer treatment , but because he did a great job . I'm here to tell you about him .
What went well
No results
What could be improved
No results
Diane – Jul 09, 2016
Reply Flag
Both my kids have had their tonsils taken out by Dr. Frost. Both had a good experience and have missed a lot less school days since. They were always getting sick! The office staff are all very caring and appointments are relatively easy to get. I had a few questions after one of my kids surgery and these were answered in a prompt manner.
What went well
No results
What could be improved
No results
Janet in Alamogordo, NM – Jun 20, 2016
Reply Flag
I would tell others about Dr. Frost because he takes time to listen to the patients and is very good at what he does.
What went well
No results
What could be improved
No results
Mrs. Ridgway in Alamogordo, NM – Jun 08, 2016
Reply Flag
Experienced and competent. Recently performed in in office balloon sinuplasty with most excellent results. My sinuses have not felt this good in 40 years. No problems with insurance. Follow up was great. Nothing but praise for his training, experience, talents, communication, and availability. He is in the top tier of ENT specialists!
What went well
No results
What could be improved
No results
Alan in Alamogordo, NM – May 31, 2016
Reply Flag
I was experiencing recurring sinus infections, and I was also prone to allergies which was compounding my problems. Dr. Frost suggested opening my sinus drainage points with surgery. I agreed with his prognosis, for two other Doctors have told me the same thing, but the surgery wasn't an option when I was under their care. Today I sleep better I still get a little neck pain, but with a little persuasion and irrigation my sinuses drain in minutes instead of hours. I couldn't be any happier.
What went well
No results
What could be improved
No results
Delton C Baker in Alamogordo, NM – May 28, 2016
Reply Flag
I went to Dr. Frost in regards to my sinus disease, which I have had for a few years. After receiving antibiotics for several months with no improvement he recommended a balloon sinuplasty, which I had performed in the office under sedation. I was totally unaware as to what was going on and after just several weeks I am feeling SO much better.
What went well
No results
What could be improved
No results
Michael Fierro in Alamogordo, NM – May 14, 2016