Dr. Thomas Robertson, MD

Ear, Nose, and ThroatMaleAge 46

Dr. Thomas Robertson, MD is a Otolaryngology (Ear, Nose & Throat) Specialist in Richmond, VA. Dr. Robertson has more experience with Otologic Conditions & Procedures, Upper Respiratory Conditions, and Sleep Apnea than other specialists in his area. He is affiliated with medical facilities such as Bon Secours Memorial Regional Medical Center and Bon Secours St. Mary's Hospital. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Robertson to book an appointment.

Dr. Robertson

Virginia Ear Nose and Throat Associates

3450 Mayland Ct Richmond, VA 23233
Accepting new patients
Telehealth services available

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This provider offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals

Experience and Background Checks

Experience
Background

Background Check

No malpractice claims found for Virginia
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Frequently Treated by Dr. Robertson

Based on treatment records, we have identified the following as areas of care that Dr. Robertson treats more often than their peers. If you are unsure whether Dr. Robertson treats other conditions, please contact the office at (804) 484-3700.

Otologic Conditions & Procedures

Otolgic care is s subspecialty of otolaryngology (ear, nose and throat) that focuses on symptoms and conditions of the ear, including hearing loss, tinnitus, dizziness and infections.Compare with other Otologic Conditions & Procedures specialists.

Dr. Robertson treats at a

very high

frequency compared to similar providers

Based on claims data for 20 conditions and procedures

Treatments
Dr. Robertson
Similar Providers
Vertigo
Otitis Media
Outer Ear Infection
Tinnitus
Normal
Frequency
High
Frequency
Very High
Frequency

Upper Respiratory Conditions

Upper respiratory specialists diagnose and treat conditions such as infections, sinusitis, allergic rhinitis, and whooping cough (pertussis) that affect the upper part of the respiratory system, including the nasal passages, larynx, and lungs.Compare with other Upper Respiratory Conditions specialists.

Dr. Robertson treats at a

high

frequency compared to similar providers

Based on claims data for 23 conditions and procedures

Treatments
Dr. Robertson
Similar Providers
Allergic Rhinitis
Sinusitis
Chronic Sinusitis
Acute Sinusitis
Normal
Frequency
High
Frequency
Very High
Frequency

Sleep Apnea

Sleep-disordered breathing specialists diagnose and treat conditions, such as snoring or obstructive sleep apnea, in which breathing is interrupted during sleep, resulting in symptoms of fatigue, irritability and high blood pressure.Compare with other Sleep Apnea specialists.

Dr. Robertson treats at a

high

frequency compared to similar providers

Based on claims data for 2 conditions and procedures

Treatments
Dr. Robertson
Similar Providers
Sleep Apnea
Normal
Frequency
High
Frequency
Very High
Frequency
Hide other treatment areas

Check Dr. Robertson's experience treating your condition or procedure

Dr. Robertson's conditions and procedures:

  • Ablation or Excision of Nasal Turbinates
  • Abscess or Cyst Drainage or Aspiration
  • Abscess or Fluid Incision and Drainage
  • Acoustic Neuroma
  • Acute Laryngitis
  • Acute Sinusitis
  • Acute Tonsillitis
  • Acute Upper Respiratory Infection
  • Adenoidectomy
  • All Headaches (incl. Migraine)
  • Allergic Rhinitis
  • Anosmia
  • Antrostomy and Antrotomy (Sinus Surgery)
  • Balloon Sinuplasty
  • Bell's Palsy
  • Broken Nose
  • Cervical Lymph Node Dissection
  • Cholesteatoma
  • Chronic Adenoid Infection
  • Chronic Laryngitis
  • Chronic Sinusitis
  • Chronic Tonsillitis
  • Cleft Palate
  • Common Cold
  • Conductive Hearing Loss
  • Cough
  • Deafness
  • Deviated Septum
  • Diagnostic Nasal and-or Sinus Endoscopy
  • Dizziness
  • Dysphagia
  • Ear Ache
  • Ear Tube Placement
  • Earwax Buildup
  • Enlarged Turbinates
  • ENT Cancer
  • Ethmoidectomy (Sinus Surgery)
  • Eustachian Tube Dysfunction
  • Excision of Parotid, Sublingual, or Submandibular Gland
  • Excision or Destruction of Palate or Uvula Lesion
  • Facial Fracture
  • Frenectomy
  • Gastroesophageal Reflux Disease (GERD)
  • Geographic Tongue
  • Glossectomy
  • Head or Neck Lump or Swelling
  • Headache
  • Hoarse Voice (Dysphonia)
  • Hyperacusis
  • Incision and Removal of Foreign Object
  • Intranasal or Sinus Procedure
  • Jaw Fracture
  • Labyrinthitis
  • Laryngeal Cancer
  • Laryngectomy and Pharyngectomy
  • Laryngitis
  • Laryngoscopy - Laryngotomy - Laryngectomy - Pharyngolaryngectomy - Pharyngectomy
  • Laryngoscopy and Laryngotomy
  • Leukoplakia
  • Loss of Smell and-or Taste
  • Loss of Taste
  • Lymph Node Biopsy or Excision
  • Malignant Otitis Externa
  • Maxillary and Malar Fractures
  • Meniere's Disease
  • Motion Sickness
  • Nasal Polyp
  • Nasal Septum Surgery (Septoplasty)
  • Nosebleed
  • Oral and-or Facial Cleft
  • Oral Cancer
  • Orbital Fracture
  • Otitis Media
  • Otosclerosis
  • Outer Ear Infection
  • Parathyroid (Gland) Disease
  • Perforated Eardrum
  • Peritonsillar Abscess
  • Pharyngitis
  • Postnasal Drip
  • Puncture Aspiration
  • Rhinoseptoplasty
  • Salivary Gland Cancer
  • Salivary Gland Cyst
  • Salivary Gland Stones and Inflammation
  • Sinusitis
  • Sjögren's Syndrome
  • Sleep Apnea
  • Sphenoidotomy (Sinus Surgery)
  • Throat Cancer (Hypopharyngeal)
  • Throat Cancer (Nasopharyngeal)
  • Throat Cancer (Oropharyngeal)
  • Throat Pain
  • Thyroid Cancer
  • Thyroid Lobectomy
  • Thyroidectomy
  • Thyroidectomy or Thyroid Lobectomy
  • Tinnitus
  • TMJ
  • Tongue Cancer
  • Tongue-Tie
  • Tonsil Cancer
  • Tonsillectomy
  • Tonsillitis
  • Tracheal Surgery
  • Trigeminal Neuralgia
  • Uvulectomy
  • Vertigo
  • Vestibule and Floor of Mouth, Excision or Destruction
  • Vocal Cord Nodule
  • Vocal Cord Paralysis
  • Vocal Cord Polyp
  • Wheezing
  • Wound Repair

Insurance Check

Search for your insurance provider

Dr. Robertson accepts

Accepted insurance can change. Please double-check when making an appointment.

(804) 484-3700

Dr. Robertson accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Anthem
Balanced-VA PPO
BlueCare-VA
BlueChoice Adv Open Access (Select Network)-VA
Bronze OAEPO-VA
Bronze-VA PPO
Commonwealth of Virginia
Essential KeyCare-VA
Gold OAEPO-VA
Gold-VA PPO
HealthKeepers Balanced OAPOS-VA
HealthKeepers Bronze OAPOS-VA
HealthKeepers Bronze Pathway OAPOS-VA
HealthKeepers Bronze with H.S.A-VA
HealthKeepers Bronze X (via Exchange)-VA
HealthKeepers Bronze-VA
HealthKeepers Bronze-VA POS Plus
HealthKeepers Catastrophic X (via Exchange)-VA
HealthKeepers Catastrophic-VA
HealthKeepers Gold OAPOS-VA
HealthKeepers Gold Pathway OAPOS-VA
HealthKeepers Gold X (via Exchange)-VA
HealthKeepers Gold-VA
HealthKeepers Gold-VA POS
HealthKeepers Gold-VA POS Plus
HealthKeepers Platinum OAPOS-VA
HealthKeepers Silver OAPOS-VA
HealthKeepers Silver Pathway OAPOS-VA
HealthKeepers Silver X (via Exchange)-VA
HealthKeepers Silver-VA
HealthKeepers Silver-VA POS
HealthKeepers Silver-VA POS Plus
HealthKeepers-VA HMO
Healthy Virginian
Individual Basic BlueCare-VA
Individual Basic KeyCare-VA
Individual KeyCare HSA-VA
Individual KeyCare Preferred-VA
Individual KeyCare-VA
KeyCare Flexible Choice-VA
KeyCare Healthsmart Enhanced Rx-VA
KeyCare Healthsmart-VA
KeyCare-VA POS
KeyCare-VA PPO
Lumenos HSA-VA
National (BlueCard Basic) PPO
National (BlueCard) PPO
Option I-VA
Pathway Tiered Hospital-VA
Pathway X Tiered Hospital Network-VA
Platinum OAEPO-VA
Platinum-VA PPO
Silver OAEPO-VA
Silver-VA PPO
The Local Choice-VA
Virginia Advantage
Virginia Basic
Anthem Blue Cross Blue Shield
KeyCare PPO
Blue Cross Blue Shield
Blue Card PPO
CareFirst Blue Cross Blue Shield
Blue Choice Advantage
Blue Preferred PPO
CareFirst Maryland POS
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna HMO
Cigna PPO
Open Access Plus
Coventry Health Care
Southern Health PPO
First Health (Coventry Health Care)
First Health (Coventry Health Care) PPO
Humana
Choice Care PPO
MultiPlan
MultiPlan PPO
PHCS Network PPO

Dr. Robertson's Reviews

Likelihood to recommend Dr. Robertson

3.7

Based on 22 ratings

5 Stars
59.09090909090909%
(13)
4 Stars
9.090909090909092%
(2)
3 Stars
0%
(0)
2 Stars
4.545454545454546%
(1)
1 Star
27.272727272727273%
(6)
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How likely are you to recommend
Dr. Robertson?
(Select your rating)
What went well
  • Office environment (20)
  • Staff friendliness (19)
  • Appointment scheduling (17)
What could be improved
  • Didn't listen or answer questions (6)
  • Didn't trust the provider's decisions (6)
  • Didn't explain conditions well (5)
RecentHighestLowestMost Helpful
Reply Flag
Very happy with Dr. Robinson. Would recommend him and see him again.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Oct 05, 2018
Thank you for the compliment of Dr. Robinson. We...Read More
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Reply Flag
Clean office
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Wallace Townsend in King William, VA – Sep 10, 2018
Thank you for taking the time to leave us...Read More
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Reply Flag
Dr. Robertson is knowledgeable, kind and patient. He is one of the best doctors I have seen......and I have seen many over the years. I highly recommend him.
What went well
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Ron in Mechanicsville, VA – Aug 22, 2018
Thank you for the compliment of Dr. Robertson. We...Read More
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Reply Flag
Professional and knowledgeable.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 21, 2018
Thank you for taking the time to share your...Read More
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Reply Flag
Knowledgeable and friendly. Explained what he was doing to my son to put him at ease. Answered my questions. We did have to wait 45 minutes and I was very confused on why art hanging in the exam rooms was for sale - it didn't appear to be for the benefit of a charity so, if it isn't, that's incredibly tacky. But I would still recommend the doc and the practice.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Sarah in VA – Aug 02, 2018
Our practice aims to deliver the highest quality...Read More
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Reply Flag
Dr. Robertson was patient and took time to listen to me and my concerns, as well as answering my questions. Rare for so many doctors these days. Staff caring as well.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Ms. Livingston in Colonial Heights – Jul 31, 2018
Our practice aims to deliver the highest quality...Read More
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Reply Flag
The visit was great, went over a couple of thing's to help my inner ear problem. Would highly recommend Dr. Robertson. Hank
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Hank in Church view – Jun 05, 2018
Thank you for the compliment of Dr. Robertson. We...Read More
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Reply Flag
I liked his overall persona. First, he greeted me, then asked what brings me into his office and he stopped everything, looked directly at me and listened intensively. Then he explained what he would do and why; he also explained what he found and gave me a course of action. Gave me his card and personal extention to call if I had questions or things worsened.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Mr. White in Mechanicsville, VA – Mar 28, 2018
Thank you for the compliment of Dr. Robertson. We...Read More
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Reply Flag
Dr. Robertson is a decent ENT, however when having an in-office sinuplasty, things did not go as planned. He kept doing the procedure when it was evident that it was not going to work. I was upset and in pain and the procedure ended up going an hour and a half past the time it was supposed to and was left unfinished. After leaving upset I never once received a call checking up on me after this terrible experience. Maybe for minor issues but I would not recommend him. Found a new ENT.
What went well
No results
What could be improved
No results
Helpful
Christiansburg, VA – Dec 21, 2016
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Reply Flag
Actually saved my life.
What went well
No results
What could be improved
No results
3 people found this helpful
Helpful
Mike in Richmond, VA – Oct 14, 2016
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About Me

Biography

A native of Lynchburg, Virginia, Dr. Robertson graduated from Davidson College and the Medical College of Virginia. He completed his Internship and ENT...Read more

Specialties

  • Ear, Nose, and Throat

Board Certifications

Education

2006
Department Of Otolaryngology Vcuhs
Residency Hospital
2002
Virginia Commonwealth University Medical Center
Internship Hospital
1996
Davidson College
Undergraduate School

Awards

Frequently Asked Questions

Does Dr. Thomas Robertson, MD offer telehealth services?

Dr. Robertson has indicated that they offer telehealth. Contact the office to check for eligibility for your needs.

Is Dr. Thomas Robertson, MD accepting new patients?

Dr. Thomas Robertson, MD generally accepts new patients on Healthgrades. You can see Dr. Robertson's profile to make an appointment.

Does Dr. Thomas Robertson, MD accept my insurance?

Use the Healthgrades insurance check to verify if Dr. Robertson accepts your insurance.

What are Dr. Thomas Robertson, MD's top areas of care?

Dr. Robertson frequently treats Otologic Conditions & Procedures, Upper Respiratory Conditions, and Sleep Apnea. See all practice areas where Dr. Robertson specializes.

Where is Dr. Thomas Robertson, MD's office located?

Dr. Robertson's office is located at 3450 Mayland Ct, Richmond, VA 23233. Find other locations and directions on Healthgrades.

How can I make an appointment with Dr. Thomas Robertson, MD?

Find contact information here to make an appointment.

Locations

Virginia Ear Nose and Throat Associates

West End3450 Mayland Ct Richmond, VA 23233
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 4:30pm
    • Tue: 8:00am - 4:30pm
    • Wed: 8:00am - 4:30pm
    • Thu: 8:00am - 4:30pm
    • Fri: 8:00am - 4:30pm
    • Sat: closed
    • Sun: closed
  • Directions

Virginia Ear Nose & Throat

Virginia Ear, Nose and Throat4700 Puddledock Rd Ste 100 Prince George, VA 23875
2
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 4:30pm
    • Tue: 8:00am - 4:30pm
    • Wed: 8:00am - 4:30pm
    • Thu: 8:00am - 4:30pm
    • Fri: 8:00am - 4:30pm
    • Sat: closed
    • Sun: closed
  • Directions

Virginia Ear Nose and Throat

Hanover7485 Right Flank Rd Ste 210 Mechanicsville, VA 23116
3
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 4:30pm
    • Tue: 8:00am - 4:30pm
    • Wed: 8:00am - 4:30pm
    • Thu: 8:00am - 4:30pm
    • Fri: 8:00am - 4:30pm
    • Sat: closed
    • Sun: closed
  • Directions

Affiliated Hospitals

Dr. Robertson is affiliated with the following hospitals. Select a hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

Bon Secours Memorial Regional Medical Center

Mechanicsville, VA

74% Patient experience rating, 5% higher than the national average

12 Awards Received

Bon Secours St. Mary's Hospital

Richmond, VA

74% Patient experience rating, 5% higher than the national average

11 Awards Received

Henrico Doctors' Hospital

Richmond, VA

73% Patient experience rating, 4% higher than the national average

28 Awards Received