Dr. Thomas Pfiffner, MD
Neurology•Male•Age 62
Accepting new patients
Dent Neurologic Institute
3980 Sheridan Dr Buffalo, NY 14226Dr. Thomas Pfiffner, MD is a Neurology Specialist in Buffalo, NY and has over 12 years of experience in the medical field. Dr. Pfiffner has more experience with Headache, Neurodegenerative Disorders, and Epilepsy than other specialists in his area. He graduated from Saint George's University / School Of Medicine medical school in 2009. He is affiliated with medical facilities such as Floyd County Medical Center and Iowa Specialty Hospital-Belmond. He is accepting new patients and has indicated that he accepts telehealth appointments. Be sure to call ahead with Dr. Pfiffner to book an appointment.
Dr. Pfiffner's Reviews
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What went well
- Appointment scheduling (13)
- Staff friendliness (13)
- Appointment wasn't rushed (12)
What could be improved
- Appointment was rushed (3)
- Didn't explain conditions well (3)
- Didn't listen or answer questions (3)
Reply Flag
My experience with this doctor left me in tears. I came to him at the Dent Spine Center to hopefully diagnose some chronic pain I was having in my back, hips, and legs. His "introduction" consisted of him walking in and saying "so what's wrong with you?" and it all went down from there. First he berated me for not bringing my MRI results from another doctor even though his office told me not to. Then he dismissed any and all my concerns. He was condescending, told me I needed to lose weight, and that was that. He behaved as though the entire visit was an inconvenience. Never again.
What went well
- Appointment scheduling
- Wait times
What could be improved
- Staff wasn't friendly
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Jan 08, 2021
Reply Flag
I came to him for a general neurology second opinion. I had copies of head scans in my car, but accidently locked my keys in the car (pretty fitting because I was there to address a great deal of memory issues). I commute from far away too. He treated me like crap. Maybe it was because I was late, but I checked in with office staff, but everything was locked in my key until the PD did an unlock, so it put me back about 20 minutes. He just seemed so annoyed to be treating me. Dismissed the idea of even trying to order an fMRI. He changed & became slightly more pleasant when I told him I had a baby die, but he still seemed like I had angered him. I felt super unwelcome by him. The staff was fine--it was him. Must be his case load and time is SO in demand. He was a jerk. Dr. Capote wasn't any better. I'm not impressed with Dent. The neuropsychologist, Dr. Bottoms was nice. She's the only one who hasn't sucked so far. But, as I said, I'm done with Dent. Never again.
What went well
- Staff friendliness
What could be improved
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
S. – Dec 18, 2020
Reply Flag
No. Just no. Unfriendly, acted aggregated. His own secretaries Michelle's fault. Informed me Dent would have everything they need since mri and xrays were at UB. Dent affiliated with UB. Very cold. As though he were doing this for free. When you know insurance pays alot of money. Again, no!
What went well
No results
What could be improved
- Appointment was rushed
- Didn't listen or answer questions
- Didn't explain conditions well
Yvonne Brackett – Aug 08, 2020
Reply Flag
I was made to feel comfortable by all the staff and by Dr. Pfiffner.
What went well
- Appointment scheduling
- Office environment
- Staff friendliness
- Appointment wasn't rushed
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
D.H – Sep 17, 2018
Reply Flag
Dr. Pfiffner explained my results to me and made sure I understood everything before I left his office. He took the time to show me my MRI images on his computer. Once he seen the worry in my face, he assured me I would be ok and he would monitor my cyst so nothing bad would happen. Dr. Pfiffners confidence, and knowledge eased my anxiety and for that I’m extremely grateful. Thank you!
What went well
No results
What could be improved
No results
C.D – Mar 01, 2018
Reply Flag
Overall it was okay not sure what he wants me to do will help with my all day everyday headaches but willing to try it and see how it goes.
What went well
No results
What could be improved
No results
K.Y – Feb 07, 2018
Reply Flag
I always have a good experience at this clinic.
What went well
No results
What could be improved
No results
S.W – Dec 11, 2017
Reply Flag
very good. explained very step and agreed with the treatment to date .
What went well
No results
What could be improved
No results
D.E – Nov 15, 2017
Reply Flag
Will be doing what the doctor prescribes and has good knowledge of what is wrong with me after my incident.
What went well
No results
What could be improved
No results
D.B – Jun 27, 2017
Reply Flag
I saw him several times and was fine with all he did for me.
What went well
No results
What could be improved
No results
D.B – May 23, 2017
Reply Flag
very good
What went well
No results
What could be improved
No results
J.O – Jan 11, 2017
Reply Flag
I had an emg done then saw Dr. I was very pleased with the way I was treated and the results I recieved
What went well
No results
What could be improved
No results
L.R – Jun 29, 2016
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