Likelihood of recommending Dr. Lux to family and friends
based on16total surveys
Key Survey Insights
Experience with Dr. Lux
Level of trust in provider's decisions
How well provider explains medical condition(s)
How well provider listens and answers questions
Spends appropriate amount of time with patients
Dr. Lux's Office & Staff
Ease of scheduling urgent appointments
Office environment, cleanliness, comfort, etc.
Staff friendliness and courteousness
Total wait time (waiting & exam rooms)
16 – 30 minutes(15)
Dr. Lux Says:
Thank you for your important feedback. We utilize patient feedback as a mechanism to continue to improve our processes and increase communication with our staff in order to maintain excellent patient satisfaction. We want to ensure that we are doing everything possible to provide the very best care in a comfortable, welcoming environment as the Clinic's goal is to provide both excellent...