Dr. Thelma Fernandez, MD

Dr. Thelma Fernandez, MD

Family Medicine | Female | 75 years old

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Care Philosophy

Dr. Fernandez specializes in Family Medicine and practices in Lancaster, CA. She practices at 2 locations.

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Dr. Fernandez's Experience

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Visiting Dr. Fernandez

Dr. Fernandez accepts 6 insurance carriers

Dr. Fernandez's Reviews

Likelihood of recommending Dr. Fernandez to family and friends
1.3
based on 21 total surveys (2 with reviews)
Key Survey Insights
  • Trustworthiness
     (19)
  • Helpfulness
     (19)
  • Staff
     (19)
  • Scheduling
     (18)
Experience with Dr. Fernandez
  • Level of trust in provider's decisions
     (19)
  • How well provider explains medical condition(s)
     (19)
  • How well provider listens and answers questions
     (19)
  • Spends appropriate amount of time with patients
     (19)
Dr. Fernandez's Office & Staff
  • Ease of scheduling urgent appointments
     (18)
  • Office environment, cleanliness, comfort, etc.
     (19)
  • Staff friendliness and courteousness
     (19)
  • Total wait time (waiting & exam rooms)
    Over 45 minutes (18)
Open Full Survey+
in Palmdale, CA |
Worst experinece ever! Starting with the front desk girl named Kenya who is extremely unprofessional and rude. Waited over 2 hours to even be called back to a room and then to be told my appt was for something else which was incorrect. Mgmnt is so clueless and intimidated by Kenya who Should not even have a job in this field. Dirty office and Kenya was so busy being rude she gave me another patients paperwork with all their personal medical info. Trashy staff they should start by cleaning that.
Burbank, CA |
Have been a patient with this dr for well over 10 yrs, and has just gone down hill. Very poor patient privacy you can hear what is going on about the person in the next room, when they put me in the exam room it was dirty with someone else swab test still left in the room bed still has used cover on it. Would not recommend this Dr. The personal that answers the phone can be very rude at times are leaves you holding for 10 to 15minutes, appointments are 2 months away.
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