Dr. Susan Underwood, MD

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Family Medicine | Female

682 Main St Harleysville, PA 19438 Get Directions
Dr. Susan Underwood, MD
Dr. Susan Underwood, MD is a family medicine doctor who practices in Harleysville, PA. She is 57 years old and has been practicing for 29 years. Dr. Underwood is affiliated with Grand View Hospital.

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Dr. Underwood's Care Philosophy

As a TriValley Primary Care physician, as our mission statement states I am committed to provide quality medical care and to do so in an ethical, comprehensive, compassionate, and cost-effective manner to all members of the families I serve. As a primary care physician, I am prepared to diagnose, treat, and care for your illnesses and injuries but also to provide preventive care and patient education regarding your care and also your lifestyle. I seek to involve my patients in their care and provide choices whenever possible. I will advocate for you as needed, and want to hear of care and services provided by community health care facilities and other specialists. I will provide ready access at all times, and am an advocate of a patient centered Medical Home. I am committed to maintaining and monitoring internal quality parameters and systems as well as maintaining my skills through continuing medical education programs. I strive to make the process of being seen, of being evaluated and treated, as simple as my staff and I can make it. My partners and I have come together so that the business side of medicine doesn't interfere with the care you receive. We try to be a learning entity so that our mistakes are infrequent and seldom repeated. If you find yourself frustrated or disappointed with aspects of your care, please talk to me or if more comfortable, with one of our staff.

Dr. Underwood's Experience

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Specialties

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Board Certifications

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13
Conditions Treated

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15
Procedures Performed

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Background Check

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Education

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Awards & Recognition

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Languages Spoken

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Memberships & Professional Affiliations

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Visiting Dr. Underwood

Dr. Underwood accepts 22 insurance carriers

Dr. Underwood is now accepting new patients

Affiliated Hospitals

Hospital Quality
Check out the quality of care at the 1 hospitals where Dr. Underwood has admitting privileges.

Dr. Underwood's Reviews

Likelihood of recommending Dr. Underwood to family and friends
3.1
based on 11 total reviews
Dr. Underwood's Performance
  • Trustworthiness
    GOOD
  • Explains condition(s) well
    GOOD
  • Answers Questions
    GOOD
  • Time well spent
    VERY GOOD
Office & Staff Performance
  • Scheduling
    VERY GOOD
  • Office environment
    VERY GOOD
  • Staff friendliness
    VERY GOOD
  • Average wait time
    10 to 15 minutes
Dr. Underwood Says:

Patients are encouraged to complete a patient satisfaction survey from their insurance company regarding the care and treatment received by a TriValley provider.

The physician owners of TriValley Primary Care have taken a neutral position as to online ratings. While TriValley providers have generally fared well in most rating services, rating services are not convenient to most patients,...

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Dr. Underwood's Care Philosophy

As a TriValley Primary Care physician, as our mission statement states I am committed to provide quality medical care and to do so in an ethical, comprehensive, compassionate, and cost-effective manner to all members of the families I serve.

As a primary care physician, I am prepared to diagnose, treat, and care for your illnesses and injuries but also to provide preventive care and patient education regarding your care and also your lifestyle. I seek to involve my patients in their care and provide choices whenever possible.

I will advocate for you as needed, and want to hear of care and services provided by community health care facilities and other specialists.

I will provide ready access at all times, and am an advocate of a patient centered Medical Home.

I am committed to maintaining and monitoring internal quality parameters and systems as well as maintaining my skills through continuing medical education programs.

I strive to make the process of being seen, of being evaluated and treated, as simple as my staff and I can make it.

My partners and I have come together so that the business side of medicine doesn't interfere with the care you receive. We try to be a learning entity so that our mistakes are infrequent and seldom repeated.

If you find yourself frustrated or disappointed with aspects of your care, please talk to me or if more comfortable, with one of our staff.

Dr. Underwood says...

Patients are encouraged to complete a patient satisfaction survey from their insurance company regarding the care and treatment received by a TriValley provider.

The physician owners of TriValley Primary Care have taken a neutral position as to online ratings. While TriValley providers have generally fared well in most rating services, rating services are not convenient to most patients, and therefore those who want to make a statement seek them out. An issue allegedly revealed may in fact have been transient or is resolved (or was non-existent), but it stays and does not get archived or updated regularly.

Another aspect is that TriValley providers see many thousands of patients in a year, while there are very few comments made in any year. And, TriValley providers cannot please everyone all the time. Finally, the comments are one-sided and mostly anonymous.

In some instances, the ratings are attributed to the wrong office (the provider cited does not work with that office).

Dr. Underwood's experience matches your search based on the following criteria:

  •  Based on total number of patients treated over the last 12 months
  •  Specializes in Family Medicine
  •  Board certified in Family Practice
  •  Malpractice claims in Pennsylvania not available
  •  No sanctions found
  •  No board actions found

Awards & Recognition

  • Awards & Honors
    • Healthgrades Honor Roll
    What is a recognized doctor
  • Media & Publications

    Dr. Underwood has no media or publications listed.

Background Check

  • n/a
    Malpractice Claims not available

    Healthgrades does not collect malpractice information for Pennsylvania.

    What is medical malpractice
  • 0
    Sanctions

    No sanctions history found for the years that Healthgrades collects data.

    What is a sanction or disciplinary action
  • 0
    Board Actions

    No board actions found for the years that Healthgrades collects data.

    What are board actions

Board Certifications

Why It Matters: Dr. Underwood's Board Certifications

Board certification should be one of your top considerations when choosing a doctor. Board certification is an official recognition given to doctors who have met specific requirements set by national medical specialty boards in the... More

  • Family Practice

Conditions Treated

  • Arthritis
  • Asthma
  • Diabetes
  • Emphysema
  • Heart Disease
  • High Cholesterol
  • Hyperlipidemia
  • Hypertension
  • Menopause
  • Obesity
  • Osteoarthritis
  • Osteoporosis
  • Pneumonia

Education

  • Medical School
    Medical College Of Pennsylvania

    Graduated in 1988

  • Internship Hospital
    Montgomery Hospital

    Completed in 1989

  • Residency Hospital
    Montgomery Hospital

    Completed in 1991

  • Undergraduate School
    University Of Pittsburgh / Main Campus

    Graduated in 1982

Languages Spoken

  • English

Memberships &
Professional Affiliations

Dr. Underwood does not have any memberships or affiliations listed. If you are Dr. Underwood and would like to add memberships or affiliations, please update your free profile.

Specialties

  • Family Medicine

Procedures Performed

  • Abscess Incision and Drainage
  • Breast Exam
  • Electrocardiogram (EKG)
  • Excision, Shaving, or Destruction of Skin and Subcutaneous Tissue (incl. Mohs Micrographic Surgery), Tissue Transfer
  • Gynecologic Cancer Screening
  • Immunization
  • Joint Injection
  • Pap Smear
  • Pelvic Exams
  • Physical Examination
  • Skin Biopsy
  • Vaccination
  • Wart Removal
  • Well Baby Care
  • Wellness Examination