Dr. Susan Mackinnon, MD

NeurosurgeryFemaleAge 72

Neurosurgery

Dr. Susan Mackinnon, MD is a Neurosurgery Specialist in Saint Louis, MO and has over 48 years of experience in the medical field. She graduated from QUEENS UNIVERSITY / FACULTY OF MEDICINE in 1975. She is affiliated with medical facilities such as Barnes Jewish Hospital and Barnes-jewish West County Hospital. Her office accepts new patients.

Dr. Susan Mackinnon, MD
4921 Parkview Pl Ste 6G Saint Louis, MO 63110
Accepting new patients

Make an Appointment

(314) 362-7388

Accepting new patients

  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals

Experience and Background Checks

Experience
Background

Background Check

Healthgrades does not collect malpractice claims information for Missouri
No disciplinary actions found for the years we collect data
No board actions found for the years we collect data
Learn more about background checks

Experience Check

Check Dr. Mackinnon's experience treating your condition or procedure

Dr. Mackinnon's Top Procedures and Conditions

Treatment Frequency
Neuroplasty
very high
very high

Treatment Frequency

Dr. Mackinnon performs Neuroplasty more than 99% of her peers

Dr. Mackinnon performs this procedure more than 99% of her peers

Nerve Root Injury and Plexus Disorders (incl. Pinched Nerve)
high
high

Treatment Frequency

Dr. Mackinnon treats Nerve Root Injury and Plexus Disorders (incl. Pinched Nerve) more than 92% of her peers

Dr. Mackinnon treats this condition more than 92% of her peers

Radiculopathy (Not Due to Disc Displacement)
normal
normal

Treatment Frequency

Dr. Mackinnon treats Radiculopathy (Not Due to Disc Displacement) more than 62% of her peers

Dr. Mackinnon treats this condition more than 62% of her peers

Rating Includes other areas of care:

  • Brachial Neuritis
  • Neuritis
  • Neuritis With Brachial Predilection
  • Optic Neuritis
  • Peripheral Neuritis
  • Polyneuritis
  • Radiculitis
  • Ulnar Neuritis
  • Vestibular Neuritis
Hide other areas of care

Dr. Mackinnon's conditions and procedures:

  • Abscess or Cyst Drainage or Aspiration
  • Abscess or Fluid Incision and Drainage
  • Broken Neck
  • Chordoma
  • Degenerative Disc Disease
  • Epilepsy
  • Excision of Benign Skin Lesion
  • Excision of Skin Lesion
  • Herniated Disc
  • Intervertebral Disc Disease
  • Low Back Pain
  • Nerve Root Injury and Plexus Disorders (incl. Pinched Nerve)
  • Neuroplasty
  • Osteosarcoma
  • Polyneuropathy
  • Primary Central Nervous System Lymphoma
  • Radiculopathy (Not Due to Disc Displacement)
  • Scoliosis
  • Secondary Malignancies
  • Skin Cancer
  • Skin Grafts
  • Spinal Cord Injury
  • Spine Fractures, Traumatic
  • Thoracic Spine Fracture
  • Traumatic Brain Injury
  • Wound Repair

Insurance Check

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Dr. Mackinnon accepts

Accepted insurance can change. Please double-check when making an appointment.

(314) 362-7388

Dr. Mackinnon accepts the following insurance:

Aetna
Aetna HMO
Choice Plus POS II
Anthem
Balanced Blue Access Choice-MO
Balanced Blue Access-MO
Blue Access Choice - S-MO
Blue Access Choice-MO
Blue Access-MO
Blue Traditional-MO
Bronze Blue Access Choice Plus-MO
Bronze Blue Access Choice-MO
Bronze Blue Access Plus-MO
Bronze Blue Access-MO
Gold Blue Access Choice Plus-MO
Gold Blue Access Choice-MO
Gold Blue Access Plus-MO
Gold Blue Access-MO
Gold Blue Preferred Options-MO
Lumenos Plans (Blue Access Choice)-MO
Lumenos plans (Blue Access)-MO
National (BlueCard Basic) PPO
National (BlueCard) PPO
Silver Blue Access Choice Plus-MO
Silver Blue Access Choice-MO
Silver Blue Access Plus-MO
Silver Blue Access-MO
Silver Blue Preferred Options-MO
Anthem Blue Cross Blue Shield
Anthem Blue Cross Blue Shield PPO
Blue Cross Blue Shield
Blue Card PPO
CareFirst Blue Cross Blue Shield
HealthyBlue 2.0
HealthyBlue Advantage
Cigna
Cigna HMO
Cigna PPO
LocalPlus
Open Access Plus
First Health
First Health (Coventry Health Care) PPO
HAP Insurance
Health Alliance PPO
MultiPlan
MultiPlan PPO

Dr. Mackinnon's Reviews

Likelihood to recommend Dr. Mackinnon

3.6

Based on 32 ratings

5 Star
56%
56%
4 Star
6%
6%
3 Star
3%
3%
2 Star
6%
6%
1 Star
28%
28%

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RecentHighestLowestMost Helpful
Reply
I had a severe radial nerve injury and could not move my wrist, fingers, or thumb. Dr MacKinnon reviewed my case, had me what to see if the nerve would recover, then suggested a course of action. She explained everything in detail and make sure that I knew my options. She also had a great rapport with her staff. They re-elected her and she treated them well. I traveled in from WA state to see her because she was recommended by my Dr in Seattle. She made sure that she accommodated my travel. The surgery went long but she kept my husband informed and was there when I woke up. From what I understand there was more damage then was expected. I fully recovered the use of my wrist and hand within weeks of surgery. I am truly great full. I went from feeling that I would be paralyzed for life to being able to fully use my hand in a matter of weeks. I scar is long and is still healing but well worth it.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
What could be improved
No results
Helpful
Denise – Jul 31, 2021
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Reply
she is a blessing, incredible surgeon! I took my daughter to her for almost 2 years from surgery to release. She is smart, capable, and caring.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 07, 2020
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Reply
Passionate, dedicated to others and by far the most amazing dr I have ever incountered.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 08, 2019
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Reply
I have had 6 trigger fingers released by Dr. MacKinnon. She is extremely professional as is her staff. I like her directness and confidence as it gives me confidence in her treatment. For anyone that questions her bedside manner I would say...do you want her to be your drinking buddy, which I doubt, or do you want her to be top in her profession and good in her diagnosis and her surgical techniques. You cannot get a better surgeon.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
John in Columbia, Illinois – May 15, 2018
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Reply
I sustained a severe lower trunk brachial plexus injury resulting in a flaccid useless right hand and forearm. she and her staff were very courteous and helpful. Dr MacKinnon was very knowledgeable and gave a very comprehensive evaluation with treatment and therapy options. She is a world recognized specialist in the management of brachial plexus injuries as well as peripheral nerve injuries and has trained just about everyone who does nerve transfer procedures in North America.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Dallas, TX – Nov 15, 2017
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Reply
First will say yes Dr.MacKinnon is a great doctor. At first it was hard to get into to she is very busy. Now the thing about her bedside. Her mind is always thinking about new things and how to make recovery and the nerve work faster. I was attacked by a dog and had to have my ulnar nerve released in the underarm, elbow and wrist. She was thinking she would have to graphed my ulnar nerve to my median nerve in my hand to give me feeling in my fingers. I would see her again. 1 month out of surgery
What went well
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Maryville – Oct 29, 2017
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Reply
Dr. MacKinnon is amazing. Her depth and breadth of knowledge in her field is incredible and she was funny and personable as well. She LOVES what she does and it shows. I had cut two fingers with a big knife.She had a hand fellow (Dr.) and other students with her and she explained my injury to them and me in depth using a text book. She spent a lot of time examining my fingers and, before my operation, explaining what she planned on doing depending on how bad my injury was when she looked inside.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
B. Kaiser in St Louis, MO – Aug 28, 2017
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Reply
She is a great surgeon and was able to fix my nerve pain issue. However her bedside manner is seriously lacking. It Took me 7 months to get in to her office for my initial visit. She was very thorough in explaining the issue before surgery, however after surgery she was very cold and didn't answer my questions. She did come into the room for a few minutes but seems disinterested in anything I had to say. Great surgeon did fix my issue but has a horrible beside manner.
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
7 people found this helpful
Helpful
Jun 10, 2017
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Reply
Dr Mackinnon is a judgemental woman who got my hopes up when she reassured me on my first visit that she could help me treat my chronic pain condition. On my second visit she noticed that I am tattooed and told me point blank that she would not work on me because of this, but not before she had me go through a myriad of tests that she refused to look at.
What went well
No results
What could be improved
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
St Peters, MO – Apr 25, 2017
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Reply
Arrogant and not nice! I mean this lady had an ego like crazy. I was warned by several doctors that she was super arrogant and mean to everyone but she is beyond that. She is absolutely ice cold and just wanted to do surgery do surgery do surgery! She doesn't talk to you, she talks at you and it's obvious she could care less about your wellbeing.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Office environment
  • Staff wasn't friendly
  • Long wait times
  • Appointment was rushed
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
O Fallon, MO – Apr 21, 2017
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Reply
This is a long over due Thank You to Dr. MacKinnon, I suffered for years with a inner thigh nerve pain, after years of trying to find someone to explore and diagnose the problem I found Dr. MacKinnon. She was a God sent. She is very matter of fact and did a great job asking me details of the pain. I also found her YouTube videos extremely helpful in understanding my surgery and getting a feeling of well being with her as a surgeon. I would HIGHLY recommend Her.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
John Aretz in Chaska, MN – Jan 16, 2017
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Reply
Dr. MacKinnon saved my daughter's future - a well regarded orthopedic doctor cut her nerve during routine meniscus surgery. It took 2 years of pain and frustration before finding Dr. MacKinnon, who in the first 10 minutes of our first visit, diagnosed the issue. Surgery was scheduled within a week and my daughter had immediate relief! She was able to pursue her active career, which would never have been possible without pain relief in her leg.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Wait times
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Heidi A in Wildwood, MO – Nov 09, 2016
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Reply
My experience has been excellent. Initial consultation was thorough with a detailed explanation of the planned surgery. Took time to answer all my questions and make me comfortable. First follow-up was also excellent with detailed instructions for me to follow. I never felt rushed or pressured nor did she or her staff ever talked down or condensing. Overall would highly recommend her.
What went well
  • Appointment scheduling
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Les Reed in Knoxville, TN – Jun 19, 2016
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About Me

Biography

Dr. Susan Mackinnon, MD is a Neurosurgery Specialist in Saint Louis, MO and has over 48 years of experience in the medical field. She graduated from QUEENS...Read more

Specialties

  • Neurosurgery
  • Cosmetic, Plastic & Reconstructive Surgery

Education

1975
QUEENS UNIVERSITY / FACULTY OF MEDICINE
Medical School

Frequently Asked Questions

What is the best way to schedule an appointment with Dr. Susan Mackinnon, MD?

Find contact information here to make an appointment.

Does Dr. Susan Mackinnon, MD accept any insurance plans?

A list of accepted insurance providers is available on the Healthgrades insurance check. It is always a good idea to verify your insurance when making an appointment.

Does Dr. Susan Mackinnon, MD accept new patients?

New patients are generally accepted by Dr. Susan Mackinnon, MD on Healthgrades. To arrange an appointment, call the number on Dr. Mackinnon's profile.

What conditions does Dr. Susan Mackinnon, MD treat?

Dr. Mackinnon frequently treats the following conditions: Nerve Root Injury and Plexus Disorders (incl. Pinched Nerve), Radiculopathy (Not Due to Disc Displacement), and Broken Neck. See more on Healthgrades.

What is Dr. Susan Mackinnon, MD's office address?

Dr. Mackinnon's office is located at 4921 Parkview Pl Ste 6G, Saint Louis, MO 63110. You can find other locations and directions on Healthgrades.

Is Dr. Susan Mackinnon, MD affiliated with any hospitals?

Dr. Susan Mackinnon, MD is affiliated with Barnes Jewish Hospital and Barnes-jewish West County Hospital.

How much experience does Dr. Susan Mackinnon, MD have?

Dr. Mackinnon has over 47 years of healthcare experience.

Locations

Practice

4921 Parkview Pl Ste 6G Saint Louis, MO 63110
1
Barnes-jewish Hospital1 Barnes Jewish Hospital Plz Saint Louis, MO 63110
2

Washington University School Of Medicine

Campus Box 8015660 S Euclid Ave Saint Louis, MO 63110
3

Affiliated Hospitals

Dr. Mackinnon is affiliated with the following hospitals. Select a hospital below to learn more.

Learn more about how Healthgrades measuresHospital Quality.

Barnes Jewish Hospital

Saint Louis, MO

79% Patients that would definitely recommend, 9% higher than the national average

17 Awards Received

Award Highlight: State Ranking Award - Gastrointestinal Surgery™ (2023)

Barnes-jewish West County Hospital

Creve Coeur, MO

87% Patients that would definitely recommend, 17% higher than the national average

8 Awards Received

Award Highlight: Outstanding Patient Experience Award™ (2022)

Missouri Baptist Medical Center

Saint Louis, MO

80% Patients that would definitely recommend, 10% higher than the national average

8 Awards Received

Award Highlight: Outstanding Patient Experience Award™ (2022)

Saint Luke's South Hospital

Overland Park, KS

80% Patients that would definitely recommend, 10% higher than the national average

14 Awards Received

Award Highlight: Outstanding Patient Experience Award™ (2022)